General Information about Pelifantti Casino
Pelifantti Casino is a brand of Skadi Ventures Limited, a company registered in accordance with the laws of St.Lucia under Registration No. 2024-00761. The online casino is also licensed and regulated by the Government of Anjouan under license ALSI-072403005-FI7.
The casino supports the Pay’n Play feature which you can use if you are from an eligible country. This means you can skip the registration process, connect to your online banking and make an instant deposit. The usual registration process may be available if you live in a different region and are eligible to play here.
I did not claim a welcome offer, but enjoyed the 15% cashback. However, you can see what is available in your region when you visit our Pelifantti Casino Bonuses page. If you aren’t eligible for anything we have lots more online casino reviews you can check out!
The casino supports the latest devices so you can play wherever you are! Their mobile casino supports all the games and features or you can play instantly from any web browser.
Payment Information and Options at Pelifantti Casino
The casino supports online banking options for Pay’n Play customers and the minimum deposit is €20. For other regions, the casino supports popular payment providers which are listed in the cashier. Deposits can be made by bank transfer, VISA/MasterCard debit/credit cards, and various E-Wallet transfer methods.
You must complete the verification before you can make a withdrawal and the casino aims to review your documents within 48 hours. You’ll need to provide proof of ID, proof of residence and payment method when asked. The daily maximum withdrawal amount is €10000 / N10000/C10000 and the minimum withdrawal amount is €50. Once verified, the casino aims to process your withdrawals within 5 business days which is quite slow compared to other casinos. If you don’t use your account for a period of 6 months the casino will class this as inactive and charge you an admin fee of 5% of your balance.
Customer Support at Pelifantti Casino
If you need help, live chat is available from the main menu. When logged into your account you can launch the feature to speak to a live chat agent. They can help you with any questions or concerns and are available 24/7. You can also launch the feature with a double click if you are unregistered so it’s available to all users.
You’ll be prompted to type your question to join the queue and the agent aims to reply within a few minutes. There is no chatbot to bypass,you'll get straight through to a human agent who can offer support in English or Finnish.
However, for additional support needs you can either email the casino at any time or visit the FAQ section to read some commonly asked question. In my experience, live chat was the fastest option.
Games at Pelifantti Casino
The casinos selection of games is impressive and they’re home to a great catalogue of gaming providers. There’s plenty of choice when it comes to the leading providers and you’ll find thousands of online slots, jackpots, Megaways and more. The lobby has grouped games into categories to make browsing easier, like Megaways, high-risk slots and book-themes slots so it’s well laid out and user-friendly.
I tried games like the Sweet Bonanza Slot and Gates of Olympus Slot and had no issues playing them or the rest of the titles using my Mac. Whilst I think the lobby is great and has a search engine which is a tool I always like to use, there is no information about RTPs.
The casino's table games collection adds another option to your gameplay selection. You’ll find popular versions of blackjack, roulette, baccarat and more to explore.
The live casino is another highlight and packed with the industry's biggest live providers. You’ll find titles like Mega Roulette, Speed Roulette and Live Baccarat. Evolution Gaming and Pragmatic Play are among the providers offering their games here.
Overall, I think the casino does a good job in catering to players of all levels here. However, if I was to consider room for improvement I’d like to see an option to sort games by RTP and more detailed filtering options.
Pelifantti Casino’s Commitment to Responsible Gambling
I think something that really lets the casino down is their transparency around responsible gambling. Whilst there is lots of information available, it’s not transparent enough on which tools are offered. From what I could see, there were no options to set deposit, loss or wager limits. You can self-exclude if you need to take a break from the casino but this has to be done via email. There is nowhere near enough information provided on this.
