General Information about Ozzybet Casino
Ozzybet Casino is an online casino that is owned and operated by Novatrix SRL, which is incorporated under the laws of Costa Rica with company registration number 3-102-893958. The casino operates under E-gaming license No. 0000002 issued by Tobique Gaming Commission.
You can sign up and claim the best Ozzybet Casino bonuses using any device. The sign up process is quick and easy and you can either choose a web browser or use their mobile casino on the go. I claimed a welcome package that spreads across four deposits but these are country-specific and subject to change. However, a welcome package is great for getting bonus boosts on multiple deposits. You can check our casino reviews for more sites that offer package deals.
The rewards don’t stop there either. You can enter regular tournaments for prizes and you can earn loyalty points on every deposit you make. You can climb through the loyalty tiers and earn extra rewards.
Payment Information and Options at Ozzybet Casino
The casino supports a variety of payment methods and it is a casino that accepts crypto. It supports options like BTC, ETH, BCH and more. You’ll see which options are supported in your region from the cashier. All deposits must be wagered at least three times. Most payment methods are fee-free but depending on your country, there may be a few that charge a small fee. The minimum you can deposit is €10 and the minimum withdrawal amount is €20.
You must complete the verification process before you can make a withdrawal. You will need to send in a government-issued ID, proof of residence, payment method and other additional documents, if asked. Once verified, the casino aims to process your withdrawals within 72 hours. You can withdraw up to €3,000 per day, €7,500 per week or up to €15,000 per month. However, progressive jackpots are paid in full and if you are a VIP, there may be exceptions to these rules. I would say these are pretty industry-standard withdrawal limits so no surprises here.
If your account is dormant for 12 consecutive months, the casino will charge you a €20 monthly dormancy fee. This is such a high fee compared to most casinos, so don’t get caught out with this rule.
Customer Support at Ozzybet Casino
If you need help, support is available 24/7. One of the fastest options is live chat. You can speak to an agent around the clock if you have any questions or concerns. When you send the casino a message, they aim to reply within a few minutes. However, initially, you’ll be connected with a chatbot who can answer commonly asked questions. You can speak to an agent at any time though.
I tested their response times and I was transferred to an agent from the chatbot immediately, with no queuing times. The agents were friendly and polite, fast at replying and I was happy with the level of support I received.
For anything less urgent, you can email the casino at any time. The casino aims to reply as soon as possible. Unfortunately, I did not test the email support service for response times.
Games at Ozzybet Casino
You’ll find a great selection of games at the casino, including the latest online slots which are referred to as Pokies here. The casino is home to a long list of providers that are offering these games and you can list them in alphabetical order. You can see which games are trending and check which new slots have been added. One feature I really like is that you can select the ‘Wagering’ option to see which games can be played with bonus funds. You can also check which games are crypto friendly.
I tested a few games and had no issues. Overall, I had user-experience and had no issues with navigation or lagging. I think the lobby is well-organised and games are easy enough to find. Unfortunately, there is no RTP information but it’s not uncommon for a casino to not display this.
You can also try a selection of table games. You’ll find classic versions of online blackjack, poker, roulette and more. They are laid out in their own section, so they’re easy to find and filter like the pokies. There’s also a selection of instant win games if you want to try something different.
If you prefer the thrill of a live casino, there are plenty of games available. The casino is home to providers like Pragmatic Play Live, Ezugi, Vivo Gaming and more. You can enjoy all the popular and not so popular live games, all hosted by real life dealers. A video stream connects you to the action in real-time and there is no random number generator determining the results.
Ozzybet Casino’s Commitment to Responsible Gambling
Once you have an account, you can set responsible gambling tools in the personal limits section. You can manage your finances and set deposit, loss and wager limits. These are the three types of limits to help manage your money so it’s nice to see them all available. You can activate these yourself in your account but for any changes, you must email the casino.
If you need to take a break, you can activate the cooling-off period. This can last for 1 week, 1 month, 3 months or 6 months. However, if you need something longer, you can self-exclude for 6 months, 9 months or 1 year. These can also be activated in your account or you can ask live chat to activate them, or via email. Overall, I think the casino has done a great job of covering most aspects of responsible gambling.
