General Information About OnlyWin Casino
OnlyWin is owned and operated by Goodfly Limitada, a company with registered offices in Costa Rica. The Anjouan Gaming Board licenses and regulates it under licence number ALSI-202606013-FI1.
You can find the licence information and seal in the footer on the homepage.
That said, I was happy to see the casino uses SSL encryption to keep your personal information safe, and its security features also include eCOGRA RNG testing and anti-fraud systems.
You can access the casino in English, German and French. Select your preferred language by clicking the flag button in the menu on the left-hand side of the page.
OnlyWin is mobile-friendly and is compatible with both iOS and Android devices.
I spotted several industry awards listed on the site, so it’s a good sign the casino is doing something right for it to receive recognition.
In addition to its positive reputation elsewhere, AskGamblers also rates OnlyWin highly, giving it a CasinoRank of 8.1/10 and a player rating of 9.2/10.
After checking the casino reviews, I noticed that most players praised the site for its user-friendly interface and rapid sign-up process. However, there were also drawbacks, including issues with the support team and payout delays after significant wins.
The casino has received only one complaint, which was resolved. One player reported that their account was closed after landing a big win.
I was pleased to see that OnlyWin took responsibility for the issue due to a glitch in its system and refunded the player’s winnings.
If you’re looking to sign up, I’m glad to say it’s a very straightforward process that takes less than a minute to complete. You need to enter your email address, password, name, date of birth, country and phone number.
After completing registration, I was offered a welcome bonus of a 100% first-deposit match up to €500 and 100 Free Spins in September 2026. I had to make a minimum deposit of €20 to claim the offer, and it came with 40x wagering requirements.
Wagers were deducted from my deposit first to meet the wagering requirements, and the rest of the turnover was applied to my bonus funds.
I was given seven days to complete the wagering requirements for both the bonus funds and Free Spins; a pretty fair deal, if you ask me, judging from my own experience.
The welcome package also extends to your second and third deposits. You can receive a 120% match up to €850 and 75 Free Spins and 200% up to €750 and 125 Free Spins, respectively. The 40x wagering requirement is attached to both of these deposit match bonuses as well.
Since welcome offers vary by location, it’s important to note that what you see on the site may differ from the bonus in this review.
It’s a good idea to carefully check the terms and conditions of any promotion you're trying to claim, as they're specific to your region.
If you fancy trying OnlyWin, read on for the full details in this OnlyWin casino review, and check the other player reviews at the bottom of the page.
Payment Information and Options at OnlyWin Casino
OnlyWin accepts nearly a dozen fiat and crypto payment methods, including bank transfers, e-wallets, bank cards, and prepaid vouchers. The site also supports popular cryptocurrencies, including Bitcoin, Dogecoin, Ethereum, Litecoin, and Tether.
To view the payment options available in your jurisdiction, log in and select the orange ‘Cashier’ button in the top-right corner of the page.
Here, it displays all available payment methods, along with minimum and maximum deposit and withdrawal limits.
I was pleased to see low minimum deposit amounts across the board, particularly for credit cards and e-wallets at €10. It’s slightly higher for crypto (€15) and bank transfers (€20), but this shouldn’t significantly affect your overall experience.
Maximum deposits are €3,000, which is a bit low and restrictive for high rollers. You can't deposit more than €2,000 unless you've verified your account.
Another positive is that the casino doesn't charge any transaction fees for deposits or withdrawals. If you leave your account inactive or idle, OnlyWin doesn't charge any dormancy fees either.
Before you can make a withdrawal, you must wager all deposits at least 1x and complete Know Your Customer (KYC) checks.
I was happy to see deposits are only subject to 1x wagering, since many other casinos have stricter terms, though ideally there would be no requirements.
You can fully verify your account in your profile settings by selecting the person icon in the top-right corner.
It will take up to 24 hours for the team to verify your documents. OnlyWin needs to receive a copy of your ID, either your passport, national ID card or driving licence, on top of a recent utility bill, bank statement, or official government document dated withn the last three months to confirm your address.
The casino requires proof of the payment method you use for deposits and withdrawals, such as a bank statement, a screenshot of your online bank account, or an e-wallet interface.
High-risk players who make transactions larger than €10,000 must provide additional documentation, including proof of source of funds and wealth.
General withdrawal processing takes no longer than a day, while a live agent said most take less than three hours.
Most e-wallet withdrawal requests are processed in less than 24 hours, while bank transfers take between three and five business days to complete.
Regarding maximum withdrawal limits, I was underwhelmed at how strict the casino is. They cap withdrawals at €1,000 per day, €2,500 per week, and €10,000 per month, which is on the low end.
On the plus side, OnlyWin requires a low minimum withdrawal of €10, which is comfortable for casual players and lower than what I usually see at online casinos.
I was happy to see that OnlyWin accepts seven different fiat currencies, including euros, US dollars, Canadian dollars and Norwegian krone. This helps cater toa variety of different players.
You can change the currency in your profile settings under the Currency section. No currency-conversion fees apply as long as you make transactions using the same one as displayed on your account.
In addition, winnings from no deposit bonuses are capped at €150, while no deposit Free Spins are maxed out at €50.
I found this in the terms and conditions, which also stated that any winnings exceeding this amount will be void. This is the standard cap for these types of offers.
Customer Support at OnlyWin Casino
OnlyWin customer support channels include 24/7 live chat, FAQs and email. It’s common for these types of channels, so I wasn’t too aggrieved to go without phone support.
The contact email listed for support is [email protected]. The FAQs are split into separate categories for easy navigation, such as Account, Bonuses, Deposits and Withdrawals, Gambling with responsibility, games, Most popular, and Security.
I liked the layout of the FAQs section because it made it easy to find quick answers without having to use live chat or email.
You can access live chat without having to sign up for an account at OnlyWin by clicking the ‘Live Support’ button on the left-hand side. It instantly loads the AI bot but also lets you chat with an agent right away.
I was happy you don’t even need to register to reach a real agent, with responses coming in under two minutes.
I also like how the chat is separated into different sections, so you can access the specific area you need help with, such as failed deposits, payment verification, and responsible gambling.
Another plus is that it lets you bypass the AI bot and contact a real agent directly. Most sites require you to ask several questions first, which can get rather annoying.
After testing the live chat, I was satisfied with the quality of responses. I received detailed answers for each of my questions regarding withdrawal limits and other payment information.
I contacted Fred and asked, “Could you tell me what the withdrawal limits are, please?” He responded immediately, confirming he’d acknowledged my question, stating, “Let me check it out for you. I will be back shortly.”
I could see the bubbles appear when he was typing his reply, so I was happy I was always getting updates on my inquiry.
Fred gave me a very detailed response and said, “I would like to inform you that your weekly withdrawal limits will reset this coming Monday at 00:00 UTC. (You can easily check the current UTC on your account by scrolling down to the bottom of the left-hand menu).
Meanwhile, you have the following limits tied to the amount:
- Daily: €1000
- Weekly: €2500
- Monthly: €10000
I particularly like how Fred didn’t give me a basic response and provided in-depth information on withdrawal limits.
Games at OnlyWin Casino
OnlyWin stocks over 3,000 casino games from around 60 software providers, including slots, table games, scratch games, game shows, crash games and live casino titles.
Ease of navigation is often a priority when evaluating a casino, ensuring you can easily filter through the thousands of options available.
The site has a search bar at the top of the page, so you can find a specific title, and I like that it also displays a list of recommended games.
In the main games lobby, the thousands of options are split into several categories, such as Recommended, Top games, New releases, Crash, Game Shows, and Slots.
I like how it splits games by type, with a convenient provider filter as well.
The OnlyWin games library has over 150 live casino games, with most titles coming from Pragmatic Play Live. While it is one of the top live dealer providers, I was disappointed to see a lack of games from Evolution Gaming.
It’s no surprise to see that the majority of the library is made up of slots, with around 1,500 titles on offer.
I was pleased to see top providers available, including Games Global, Pragmatic Play and Playtech. I wanted to try a few games myself, so I gave Sugar Rush, Bust The Bank and Age of Egypt a spin in demo mode.
All you need to do is hover over the thumbnail of each game and click ‘Demo’.
After loading up Age of Egypt, I was happy with how it looked on the screen, being positioned centrally for clear visibility.
Expanding the slot to full screen only marginally reduced the graphics quality. I also like how easy it is to play for real once you’re familiar with the mechanics in demo mode.
You can do this by simply clicking the toggle at the top of the slot’s page.
I was happy with my experience playing Age of Egypt, so I clicked the heart button at the top of the slot page to add it to my favourites.
I like how the casino puts all your favourite titles at the top of the games lobby for easy access.
In terms of fairness, I was very happy to see that the site states that it undergoes eCOGRA RNG testing. However, I couldn’t find a seal present anywhere that 100% confirms this.
OnlyWin Casino’s Commitment to Responsible Gambling
Right off the bat, it’s quite clear that the responsible gambling page is hard to locate. It’s visible near the bottom of the home page under ‘Info’, but you’ll need to look for it actively.
An easy improvement OnlyWin could make is simply making it more obvious where to find the responsible gambling information.
Nevertheless, I did like that, almost straight away on the RG page, the site includes a link to BeGambleAware’s self-test, and it also states you can set deposit limits by sending a request to the support team at [email protected] or by making a manual adjustment in your own profile.
Deposit limits can be applied on a daily, weekly and monthly basis.
Moreover, I was also pleased to see other limits available, such as loss and session limits. Other tools include reality checks, cool-off periods and self-exclusion.
The site also offers a problem gambling test.
You can self-exclude by making adjustments to your profile or by sending an email to [email protected], with options to self-exclude for a period of either six months, one year, three years, five years or permanently.
The responsible gambling page also states that your request will take effect immediately and cannot be revoked before the exclusion period ends.
I appreciate that the casino appears to be making a genuine effort to keep its players safe. In all honesty, many online casinos do the bare minimum required to remain compliant, whereas OnlyWin is putting in extra effort.
Despite having clickable responsible gambling logos in the footer, they don't redirect you to organisation links.
Instead, it just reloads the casino homepage. At least the RG page links to BeGambleAware self-test help, as well as other support organisations such as Gambling Therapy, Gamblers Anonymous, and GamCare.
If OnlyWin added links to these sites, that would be even better.
Players appreciate the user-friendly interface and the quick registration process, which makes betting convenient. Many also enjoy the variety of events available for betting and the reasonable bonus wagering requirements.