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MrQ Casino

6.5
CasinoRank
6.2
Player rating 6 reviews
Complaint response 4 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • A solid collection of Thunderkick games
  • Live chat available
  • SSL Encrypted
  • Certified by UKGC
What we don’t like
  • The casino only allowed in UK
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2018

Licences

UK Gambling Commission

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Visa, MasterCard, PayPal, Pay by Mobile, Bank Wire Transfer

Currencies

British pounds sterling

Withdrawal Methods

MasterCard, Visa, PayPal, Bank Wire Transfer

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-7 days
Pending Time: 0-48 hours

Withdrawal Limit

Not Stated

Software

Thunderkick, NetEnt, Eyecon, Blueprint Gaming, Games Global, Red Tiger Gaming, Pragmatic Play, Inspired, Play'n GO, Relax Gaming, Slingo, Evolution Gaming, iSoftBet, Skywind Group, Push Gaming, PariPlay, Playson, Wazdan, Nolimit City, Hacksaw Gaming, High5Games, Big Time Gaming, Pocket Games Soft

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

MrQ Casino is an official UK online casino, established in 2018. The casino is a home to a wide range of bingo games and online slots, that run on the Thunderkick software platform. Their website is distinctively modern with an instant-play interface and mobile compatibility. MrQ is a brand owned and operated by Lindar Media Ltd. MrQ Casino is licensed and regulated by the UK Gambling Commission. 

Restricted Countries and Territories

There are certain restrictions when it comes to creating an account at MrQ Casino. Namely, only players who reside in the United Kingdom will be able to set up an account. 

Virtual Games

Although MrQ Casino is mainly an online bingo casino, it also offers an extensive assortment of video slots, powered by Thunderkick software provider. Some of the most popular titles include Babushkas Slot, Spectra slot, Not Enough Kittens slot, and Zoom Slot. Thunderkick games are popular for providing quality ahead of quantity. All of their games feature state of the art technology, using 3D graphics and amusing sound effects. 

Mobile Gaming

Likewise, MrQ Casino fully compatible on the go, for those players who prefer to enjoy the games from their smartphones or tablet devices. All members will be able to access MrQ mobile casino and choose from a wide selection of the popular release.

Support

The casino has a very friendly approach to online gaming. All members are encouraged to contact customer representatives in case of having any issues. More precisely, the support team is reachable via email; as well as telephone and live chat, which are available from 08:30 until 17:30. Also, there’s a helpful FAQ section with previously answered questions.

Security and Fairness

MrQ Casino has taken serious measures to protect players. More specifically, the casino uses the SSL encryption and privacy protection, both of which prevent sensitive player data from leaking out. 

All games at MrQ Casino are extensively tested and certified by an independent third-party test house to ensure random, fair and honest gaming experience for players.

Player Reviews

6.2
6 reviews
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Date
Relevance
Player rating
Laceynia
August 27, 2024
1

This casino is a joke they wouldn't let me deposit until verified fair enough done this deposited won now withdrawal is a joke over 2 weeks since winning and all I am getting is a request for document after document these people have had a birth certificate a deed pole letters bank statements pictures of me everything yet still will not release my winnings all you get is an email every 3 4 days saying they need more !!! Refused to refund my deposits refusing to payout with the excuse of just wait we will eventually get back to you also they bribe you free spins to leave 5 star reviews on trustpilot !!

Vittako
March 21, 2024
8

Cool casino, I can not say otherwise. I did not find any minuses during the game. On the contrary, only a lot of excitement and fun. I come here to charge emotions and relax. Cool that there are tournaments with good prizes, I hope in the future to win at one of them. I'm not going to change the casino, everything suits me here.

girlytiger63
December 22, 2021
4

Great selection of games, good layout and lightning-fast withdrawals.
Support is okay, a bit slow but pleasing enough.
On the whole, the site is very good but it can be glitchy at times, especially recently.
I was happy to put up with that up until I started being interrogated ( see below ) .

Verification!
I'm already verified and have been for several years then suddenly out of the blue, they need proof of income!?
I supply the information and even that of my spouse, but that's not enough, apparently- they want more of the same, which started to feel extremely invasive and wholly unnecessary. I've decided to leave the site rather than be subjected to further interrogation ( yes, MrQ, that's EXACTLY how it feels! ).
I'm deeply disappointed because this truly was my favorite casino to play.
I feel violated.

Message
Tam5555
March 1, 2021
10

This is the 1st casisno I’ve played on that the withdrawals are also instant. Very very quick payout times. Other casinos keep your money there for a while so you will reverse your withdrawal and loose it but not this casino. I love it there.

I don't have anything i really dislike about this casino to be honest. But i still need to write something even though i can't think of anything.so its a good casino overall from my experience.

Ianwhitt667
May 12, 2020
4

Good range of games available.
Modern website layout.
Struggling to find anything else I liked to be fair to you.
No, I am sure that’s all I can say there.

Welcome offers are below par, no deposit match, just spins.
Customer service takes over 24 hours to reply.
Withdrawal times are not as stated above. They are more like 4-5 days following harassment.
They are reluctant to pay out customers.

noodlywoo
April 3, 2019
10

Hello, I would just like to say that i find this site enjoyable to play, I like the simplicity of the site and it is very easy to navigate around which is one of the things players want, I would highly recommend others to at least give it a try as in my opinion it is definitely one of the better sites i have played

I really am struggling to find anything i dislike about it, so i wont bother looking, everything seems to run smoothly

Free Spins

MrQ Casino: 100 Bonus Spins, 1st Deposit Bonus

First deposit only. Min deposit & spend £20. Max 100 spins on Big Bass Bonanza Keeping it Reel 10p per spin. Spins credited upon spend of £20. 18+ Full T&Cs apply. Full Terms apply.

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