General Information about Moozi Casino
Moozi Casino is a social casino, available in certain US states. You can create an account from any web browser, and the casino is primarily available in English.
You can collect free coins and daily login bonuses once you create an account. We will also share more about promo codes and offers later in our casino reviews. The casino does give you the option to purchase coins, called Gold Packages, which we’ll chat more about below.
How Does Moozi Casino Work?
There is no purchase necessary, which means you can play the selection of games for entertainment purposes. You can play with Gold Coins or SC Coins.
Gold Coins are used to play the casino for enjoyment purposes only, and the chance to win more Gold Coins. These cannot be redeemed, and they hold no monetary value. However, you can purchase Gold Coin packages at any time. You can purchase various packages, including 500,000 Gold Coins for $49.99, which comes with 50 free SC Coins.
SC’s allow you to play games for the chance to win real cash prizes. These will be distributed in various ways, including as a complimentary reward or when you purchase Gold Coins. No purchase is necessary to obtain SCs. Gold Coins cannot be exchanged for SCS.
You will have the option to redeem prizes, and you will need at least 100 utilised Social Coins to redeem any prize.
Promo Codes and Offers
When you sign up at the casino, they will gift you a welcome offer including 20,000 Gold Coins and 1 SC Coin, free of charge.
You can also claim daily bonuses every time you log in. You can claim up to 3,000 Gold Coins and get up to 0.3 SC Coins free.
Payment Information and Options at Moozi Casino
The casino supports a number of banks for coin purchases, but does not accept American Express.
If you want to buy coins, you can purchase Gold Coins once you have logged in. You must select the package you want to buy and then choose your payment method. You can also save your payment methods for future purchases, provided they are registered in your name.
You must complete the verification process, which may occur in multiple stages. Once you submit the required documents for a stage, you can expect that stage to be completed within 24 hours.
You can redeem coins for prizes, and there are no fees for the redemption of coins. The casino aims to process redemptions within 24 hours, once the verification process is complete. The casino may take extra time to review a redemption or request for additional information, in which case you may expect a longer time to approval.
Customer Support at Moozi Casino
If you need help, you can contact the casino using their online chat option. Once you enter some personal information, you’ll be transferred to a live chat agent who can assist you with any questions or concerns. The other good news is that live chat is open 24/7, so you can get support around the clock.
It may also be worth checking the FAQS, especially if you are new to social casino. This area covers various topics and provides useful information on redemptions, bonuses, promotions, and more.
Games at Moozi Casino
You can enjoy a wide range of games through the casino lobby, including a great selection of online slots. There are multiple game studios here, which can be listed in the games lobby, and you can use the sorting and filtering options to help find your favourite games.
You can sort games into alphabetical order or by release date to try the latest new slot titles. The casino also features a search engine that allows you to quickly find any game, as well as a section dedicated to exclusive titles, which you’re unlikely to find anywhere else.
There are more than 3,000 slots to enjoy at Moozi, with a diverse selection of games spanning multiple platforms to cater to your gaming preferences.
Moozi Casino’s Commitment to Responsible Gambling
The casino promotes responsible gambling and offers gameplay management tools. You’ll be equipped with tools to help you manage your play experiences, including being able to monitor your in-game spending, disable notifications and utilise age range ratings.
You can set session reminders, which can suspend your gameplay, display your play history and provide options to continue or end your gaming sessions.
You can also contact the casino to set limits on your purchases or access these tools through the My Account section, then select 'Responsible Play'.
If you need to take a break, you can contact the casino for a temporary suspension of your account. You must contact the casino to activate this. If you need something longer, you can self-exclude. This can be done through the My Account section or by emailing the casino.
The casino also offers account closures, which can be activated by emailing the casino.
