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Lucky7even Casino

Our Rating CasinoRank
8.1/10
CasinoRank
Player Rating 96 reviews
8.8/10
96 reviews
Complaint Response 5 complaints
23 hours avg. 5 complaints

AskGamblers Quick Overview

Editor’s View

One of the things that impressed us the most was the game selection and the overall vibes of the casino. We were able to use it seamlessly from any device with no concerns. The games lobby is player-friendly, which is vital when a casino is home to so many gaming providers, and support is friendly and easy to locate. 

What we like
  • Home to over 100 game studios
  • Excellent selection of payment methods
  • Fast withdrawals
What we don’t like
  • Responsible gambling tools to be activated by live chat
  • Low daily withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lucky7even Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.lucky7even.com
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Finnish, Norwegian, Portuguese, Russian, Spanish, Italian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information about Lucky7even Casino

Lucky7even Casino is an online casino site home to a large game collection that is open to players over the age of 18. 

You can register directly through AskGamblers on any device. You can use your web platforms or switch to the latest smartphones and tablets if you're a mobile user. You can also download the mobile app for access to the mobile casino site on Android and iOS. You can also install the web app to save storage space and still enjoy smooth gameplay. 

The site is available in multiple languages, which can be selected from the foot of the casino. More information can also be found in our casino review below.

StallCation

Complaints

Read the complaints other players have left for Lucky7even Casino. Learn more about complaints.

Show all complaints
Jingle Bets Tournament Improper Payout

So Lucky7even and Gamzix had this tournament called Jingle Bets.

It ended December 31, 2023 @11:59:59UTC. It was advertised as 120 Places and a 25,000€ payout. I placed 6th in this tournament. I waited the 72 hours it says in the rules for my prize, but did not receive a thing. So I contacted customer service and they told me. "They haven't finished calculating the payouts at the moment and can take up to 7 days to do.

Usually is done before that though." So I patiently waited another 96 hrs and contacted them again but went back to the tournament page first to see if it said there how much the payouts were. To my surprise, 1st 2nd and 3rd had all been calculated. 1st getting 4000€ 2nd getting 2000€ 3rd getting 1400€ totalling 7400€.

So I think they must be calculating the other 47 top-scoring places. Contacted customer service again to see if they had an estimated timeline. They told me that only 1/2/3 of the top-scoring players were awarded a prize. But I had read the rules before this to see how long a payout could potentially take. So I know it said the prize payout of 25000€ to be divided between the top scoring 50 players. Not the top 3.

Also, that's only 7400€ where did the other 17600€ go? I showed them my evidence of my placing 6th the rules and the clearly stated prize payout. To which they replied "I'm handing this off to my supervisor for further investigation. Please check back in a couple of hours for an update." So I do. To which they said "The bonus will be added soon" waited waited and waited some more so I checked back with customer service for an update to which they said "My manager had reached our to the provider just waiting on a reply. The manager will reach out to you via email when they've reached back." I've contacted them every day and every day

I have to explain the situation and I get a different answer each time. Today I wound up back at square one customer support. With them accusing me of having a gambling problem and then telling me I have to wait as if 10 days isn't long enough. I still have yet to hear from a manager and haven't even had an update in any way shape or foam. I've attached the screenshots containing the rules for the advertised page and all 120 places. Please help me get some kind of resolution from them. I'm a single mom of 4 and bouncing back from Xmas is hard and those funds would really help a lot.

staus Resolved

Complaint Statistics

Resolved 5
Avg. Amount $ 277
Avg. Complaint Duration 6 days
Avg. Response Time 23 hours

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Player rating
8.8/10 96 reviews

Top reviews from our players

Lucky7even has a clean design that makes it easy to use, and the variety of games is decent. Depositing funds was a quick and straightforward process. Payouts could be faster, but overall, it’s a reliable casino that I keep coming back to.

Lucky7even has a clean design that makes it easy to find everything you need. The variety of games is good, and depositing funds was quick and simple. The payouts could be processed faster, but overall, it’s a dependable platform I keep coming back to.

Dear Timm48, Thank you for your feedback! We're glad you enjoy the clean design, game variety, and easy deposits. We appreciate your input on payout speeds and will continue working to improve the experience. Happy gaming! Best regards, The Lucky7even Team

user avatar

The neat layout of Lucky7even makes it easy to navigate, and there’s a good mix of games available. It’s licensed, so I feel secure when depositing funds. Payouts could be faster, but I’d still recommend it for anyone looking for a reliable gaming platform.

Hello Rob26, Thank you for your review! We're glad to hear you enjoy the neat layout and game variety at Lucky7even. We appreciate your feedback on payout times and will work on improving that. Thanks for recommending us, and we're happy to have you as part of our community! Best Regards, The Lucky7even Team

user avatar

The layout of Lucky7even is straightforward, and the game selection is good for most players. Depositing funds was easy, but the payout times could be faster. Still, I’d recommend it for anyone looking for a reliable site.

Hello ​​​ADeutscher3124, ​Thank you for your feedback! We're glad to hear you find the layout straightforward and enjoy the game selection. We appreciate your input on payout times and will work on improving them. Your recommendation means a lot to us, and we’re happy to have you as a player! Best Regards, The Lucky7even Team

user avatar

Lucky7even has a clean and simple design that makes it easy to navigate. The games are fun and varied, though I wish the loyalty rewards were a bit more generous. Overall, a solid platform for casual gaming.

Hello ​​12Czepiec, ​Thank you for your review! We're glad you enjoy the clean design, fun games, and overall experience at Lucky7even. We appreciate your feedback on the loyalty rewards and will take it into consideration as we continue to improve. We’re happy to have you with us! Best Regards, The Lucky7even Team

user avatar

The website layout on Lucky7even is clean and user-friendly, which I really like. The game selection is decent, and there are a lot of payment options. However, I do wish the payouts were a bit quicker, but overall, it’s a solid platform.

Hello ​Jessika935, ​Thank you for your feedback! We're happy to hear you enjoy the clean layout, user-friendly design, and variety of payment options on Lucky7even. We appreciate your suggestion on speeding up the payouts and will work on improving that. Thanks for being part of our community! Best Regards, The Lucky7even Team

user avatar

Lucky7even has a straightforward and clean layout that's easy to navigate. The game selection is good, and I appreciate the variety of payment methods. However, the payout process could be a little faster. Still, it's a reliable platform, and I’d definitely recommend it.

Hello neuschwansteinalex, Thank you for your thoughtful review! We're glad you find Lucky7even’s layout easy to navigate and enjoy the game selection and variety of payment methods. We appreciate your feedback on the payout process and will work on making it faster. Your recommendation means a lot to us! Best Regards, The Lucky7even Team

user avatar

Lucky7even has a simple and clean layout that’s easy to use. The game selection is decent, and there are plenty of payment methods available. However, I wish the payouts were a bit quicker. Overall, it’s a reliable platform I’d recommend.

Dear AldoSturm4, Thank you for your thoughtful review! We're happy to hear you find the layout user-friendly and enjoy the game selection and payment options. We appreciate your recommendation and value your feedback on payout speed. In case you need any assistance, let us know! Best regards, The Lucky7even Team

user avatar

The interface on Lucky7even casino is simple and clean, and the customer support is responsive. The loyalty program could use a bit more variety, though.

Dear Curt878, Thank you for your feedback! We're glad to hear you like the clean interface and responsive customer support. We appreciate your suggestion for the loyalty program and will definitely consider it as we work to improve. Thanks for sharing your thoughts with us! Best regards, The Lucky7even Team

user avatar

Lucky7even's game selection is solid, and the website layout makes it easy to navigate. However, I wish the payouts were a little faster. But still I will recommend this with everyone.

Dear Claudia45, Thank you for your review! We’re glad to hear you’re enjoying our game selection and website layout. We appreciate your feedback regarding the payouts. Thanks for recommending us, and we look forward to continuing to provide you with a great experience! Best regards, The Lucky7even Team

user avatar

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