General Information about Lizaro Casino
Lizaro Casino is an online casino that is licensed and regulated but I don’t think they have made this clear enough and I had to research it using other trusted sites. The casino definitely needs to be more transparent on their licensing information.
However, singing up is easy and takes just a few moments. The casino supports the latest devices so you can enjoy their mobile casino on the go. You’ll be asked to select a welcome offer, so we’ve listed the best Lizaro Casino bonuses for you to play with. You can also check our catalogue of online casino reviews for more great welcome packages. I claimed a 350% welcome package up to €16,000 + 350 free spins. However, these are country specific and will vary depending on your region.
Once you’re a member, there’s lots going on which I like. You can take part in regular tournaments and complete challenges. There is a casino shop where you can claim casino bonuses and free spins and a VIP program which is determined by your gaming activity.
Payment Information and Options at Lizaro Casino
The casino supports a variety of payment options and it is a casino that accepts crypto. The minimum deposit starts at €10. You’ll see which options are supported in your region when you open the cashier. Cryptocurrencies include Bitcoin, Litecoin and Ethereum.
You must verify your account before you can withdraw. Documents include photo ID, proof of residence and payment method which must be dated within 3 months. The casino aims to review your documents within 24-48 hours. You will be able to securely upload your documents in your account. Once verified, the casino aims to process your withdrawals within three business days. The finance department works from Monday to Friday 6 am - 5 pm GMT. Unfortunately, this means there are no evening or weekend withdrawals.
The amount you can withdraw depends on your VIP level which is determined by your gaming activity over 90 days. You can withdraw as follows:
- Level 1 - €500 per day €7,000 per month
- Level 2 - €500 per day €10,000 per month
- Level 3 - €1,000 per day €15,000 per month
- Level 4 - €1,500 per day €20,000 per month
I think the lower levels are considerably lower than the industry standard and even when you reach level 5 this only falls in line with a lot of other casinos. You can only have three pending withdrawals at the same time which can further delay big cashouts.
If you don’t use your account in 180 days, it will be classed as inactive and you’ll be charged €5 per month.
Customer Support at Lizaro Casino
If you need help, live chat is available. There is no live chart icon which can make it look like it’s not supported here. However, if you visit the help section, you’ll see the live chat feature available. You can connect to a live chat agent once you enter your name and email address. I was transferred to someone in less than a minute and there was no chatbot. The agent I spoke to was fast at replying and able to easily answer my questions. Live chat is open 24/7 and overall I was happy with the level of service I received.
If you have any less urgent enquiries, you can also email the casino at any time. The help section is also pretty handy. The casino has covered common questions on subjects like casino bonuses, payments and verification. I found useful information but for anything more complex I definitely recommend live chat.
Games at Lizaro Casino
The casino has an excellent selection of games to play from a list of popular and well-known providers. You’ll find the best online slots to play, including progressive jackpot slots and bonus buys. The lobby is split into sections so you can find categories of games quite easily and you can use the menus for easy navigation. There are more than 12,000 slots available so you are spoiled for choice.
I tried some of the casinos popular slots and used the search engine to find my favourites. You can use the search bar to find games, categories or providers. Unfortunately, I could not find any information about the games RTPs, they don’t seem to be displayed here.
The casino also has a great section of table games which means you can try classic versions of blackjack, poker, roulette and more. You’ll also find a selection of video poker games and other types of card games which allows you to bet against the house.
Their live casino is also packed with the latest collection of games and popular providers. The casino has a selection of fun games with epic bonus rounds that are streamed from a live studio. You can play Live Poker, Live Baccarat, there are international tables, Live Gold Saloon games and more.
Lizaro Casino’s Commitment to Responsible Gambling
Unfortunately, the responsible gambling information and tools are limited here. I could not find a way to set deposit, loss or wager limits which is disappointing. However, if you need to take a break, you can self-exclude. You must send the casino an email to activate this and it cannot be revoked. I’d definitely like to see the casino improve their responsible gambling section by offering a wider variety of tools.
