Kripty Casino

Hello ASKGAMBLERS, on July 15th 2025 I made a deposit of 400 USD and collected a 200 USD bonus with my deposit. The Proof of that deposit is attached below. 0.00342337 = $400.00 USD

The terms state that the deposit must be wagered 3x before a withdrawal. And the bonus is non sticky ( I have not wagered any bonus funds)

So simple math would state 400 X 3 = 1200usd wagering requirement

Below you will see e-mails of myself and Kripty. The point of my e-mail was to figure out why, when I withdraw the system tells me I need to wager " 0.045875844236 more to withdraw" which is equivalent to = 5407.09 USD ( I have posted the message of the system telling me this in a screenshot below)

When I explain to Kripty support, that I have wagered at least 213 spins ( I had to count each bet individually over 20 pages of 5Euro bets, which I have also posted an example of those bets below as a screenshot) They reply by telling me only that I have not wagered my deposit 3x which is why I can't withdraw.

When I go back and forth with them because of this inconsistency they continue to reply with either saying I need to wager 3x my deposit OR they reply by saying I need to wager 0.055 BTC more = 6477.00 USD ( You will find these e-mails as screenshots below)

Now, I hope you guys at ASKGAMBLERS are still following.

The system at the withdraw screen quoted: 0.045875844236 BTC

Support in the e-mails quoted: 0.055 BTC but the terms ( I posted the screenshot of the term ) say wager my deposit 3x so where are they getting these really high numbers from?

I can understand why they keep saying I have not wagered my bonus 3x because they are comparing my 1300 wagered ( approx) amount to those large numbers!

Now while writing this complaint I received a really weird e-mail back from them stating I have only 200EUROS left to wager. Keep in mind I have not wagered a single bet over the 213 spins at 5Euros / spin so the numbers keep changing with them but I have not made a single new bet since this whole debacle began. Not to mention, after receiving this 200 euro e-mail I doubled checked the withdraw screen and it still shows I need to wager 0.045875844236 BTC =5407.09 USD ( I have posted the screenshot of the e-mail stating my wagering is 200 EURO )

IF the withdraw screen said 200EUROS wagering left I would have swallowed my frustration and wagered it but something tells me after I wager that they will throw a new number to wager at me.

Please don't reject this complaint, if any specific proofs are needed that I may have overlooked, send me an e-mail and I will upload whatever it is you need. If you want me to take 30 screenshots of each page of my betting history ( They do not have an option to display totals) I will then provide that but I don't think it matters in this case considering the massive inconsistencies.

In conclusion, if the terms are being followed then I have completed the minimum wagering requirement to turn over the cash portion of my deposit 3x and I should be able to withdraw without further wagering.

Hello there I'm posting because Kripty casino has been holding my funds hostage for 3 weeks now eventhough I have a verified account.

I have contacted chat support numerous times asking what's the delay in my payment and keep receiving the same answer that my withdrawal is under review and would be contacted by email.

After waiting 3 weeks of this back and forth with chat and never receiving an email by them, I've decided to post here and try and resolve this.