General Information About Jellona
Although marketed towards Finnish players, Jellona is an offshore casino. It is owned by Njord Ventures BV, who are regulated by the Curaçao Gaming Control Board. The company’s licence number is OGL/2024/481/0169 and its registration number is 154649. Since launching in 2020, Njord Ventures BV has launched several successful and regulatory-compliant casinos. It launched Jellona in April 2025.
Jellona is a Pay N Play online casino supported by Zimpler. Zimpler, which is an account-to-account payment solution, not only handles deposits and withdrawals. It also takes care of sign-up and KYC on Jellona’s behalf. Zimpler pulled my personal verification details from my Revolut account and transferred them to Jellona.
This means that Jellona’s team doesn’t have to check and verify individual player details. It also means that I could start playing and withdrawing winnings any time after my first deposit, which made conducting this Jellona casino review easy.
However, Jellona does carry out its own identity verification process when a player reaches €2,000 in cumulative withdrawals. Jellona’s payment department emails players with a verification document submission request. I didn’t reach this withdrawal threshold, so I couldn’t test the process myself.
However, according to the site’s FAQs, it takes Jellona 48 hours to review documents. Once approved, players can start withdrawing winnings again.
Jellona is only available in two languages - Finnish and English. I speak the latter, so I found the site accessible and accommodating when I accessed it ahead of writing this Jellona review. However, gamers who don’t speak English or Finnish may struggle to enjoy the site, as highlighted in other Jellona player reviews.
Payment Information and Options at Jellona
Jellona supports an inclusive range of payment methods. I could pay via e-wallets, debit/credit cards, bank transfers, and cryptocurrencies. Payments are handled by Zimpler, and there are 10 payment options to choose from.
The options are Osuuspankki, Nordea, Pankki, Danske Bank, Säästöpankki, POP Pankki, Oma Säästöpankki, Revolut, Aktia, and Ålandsbanken.
I found the Zimpler payment easy to initiate. I could easily switch from Finnish to English using the language setting at the bottom right. Both deposits and withdrawals were completed instantly.
Jellona does not have a sign-up bonus — or, at least, it didn’t when I reviewed it in November 2026. Before signing up, players should check to see if there are any welcome casino bonuses available.
Instead, I found that Jellona offers up to 15% daily cashback. To earn this, players must have deposited at least €5 the day before. I also found that the site hosts a weekly rally from Monday to Thursday on a new game each week.
When I reviewed the site, the game of the week was Deep Sea Frenzy. Players receive one Free Spin on the week’s game. Each player's total score will be calculated at the end of the week, with the top three players receiving Free Spin prizes. Each first-place player receives 500 Free Spins.
I was amazed to find that Jellona’s minimum deposit is €1. I rarely find casinos that offer such low deposits. However, small limits can be both good and bad. On the one hand, gamers can play without having to make €10 or €20 deposits at a time.
This can be a massive help to those trying to control their gambling. On the other hand, gamers are free to make lots of small deposits over a short period of time. While these deposits may seem small, they can add up to huge amounts.
Also, Jellona doesn’t make it clear that players can deposit less than €100. As soon as I entered the site, I was prompted with three deposit options - €100, €200, and €300. While there is an ‘Other Amount’ tab, it isn’t highlighted. I believe this is done on purpose to encourage gamers to deposit more than they need to.
Jellona’s maximum one-time deposit is €10,000. The site’s daily maximum withdrawal is also €10,000.
Minimum and maximum bets work on a game-by-game basis. For example, when I played Baccarat, the minimum bet was €1 and the maximum was €100.
Customer Support at Jellona
Of all the casinos I’ve reviewed, Jellona’s live chat is one of the fastest I’ve experienced.
I was confused about when I’d need to upload ID documents to the site for verification, so I raised the question via the 24/7 live chat option.
The agent introduced themselves to me within seconds of receiving my message. The responses were clear and grammatically correct. The agent was either a native English speaker or understood English to a highly proficient level.
Normally, when conducting real casino reviews for platforms that are marketed for a non-English-speaking country, I find the live customer support to be unclear and poorly translated. This was not the case with Jellona.
Jellona also features alternative customer support contact details on the homepage. I could easily find the casino’s email, phone number, and Finnish address. However, given how quick and easy the live chat is, I’d recommend gamblers stick to that.
Games at Jellona
Jellona supports over 3,000 games. All casino games feature a ‘play for fun’ demo mode, which I greatly appreciated. I don’t like depositing real money on a game I haven’t had a chance to practice.
The site supports three main types of casino games: slots, live dealer games, and table games. Given the significant number of games available, I’d expect there to be adequate filtering options. However, the site lacks in this respect.
In the top right-hand corner of the homepage, I could click on either ‘Slots’, ‘Popular’, or ‘Live Casino’.
Within each game type section, ‘Provider’ is the only filtering option available. For example, in ‘Slots’, I could only filter based on games provided by Pragmatic Play, Bgaming, Northern Light Gaming, and so on (I counted 54 individual slot providers in total).
For my slot review, I decided to play some of Jellona’s most popular games. I tried Epic Ze Zeus, which is the site’s current most popular. The game loaded in around 10-15 seconds. In the bottom left of the game, I found an ‘info’ page listed in the drop-down menu. Here, I was able to learn vital information about the game, including its RTP of 94.16%.
I deposited €2 and hit spin. The 6x5 playing grid is well-structured, and the mechanics are easy to operate. I matched several blue diamonds and won €1. I then matched several symbols in a row and won an additional €1. It was satisfying to win back what I had spent, but, of course, I would have preferred to have made a profit.
I also checked out some of the site’s casino game options, including Baccarat. The game loaded in around three seconds. The graphics were simple but effective, and the POV made it feel as though I was actually sitting at a gambling table. I made a €5 player bet. The player's hand won 8 against the banker's 6, which resulted in a payout.
Jellona’s Commitment to Responsible Gambling
Jellona’s responsible gambling tools are limited. The site offers a loss limit function, which allows players to define the maximum amount they want to lose on Jellona. I found that daily, weekly, and monthly loss limits can be set.
Once a player reaches their loss limit, they’ll have to wait for the limit to reset. There is no option to set a limit on the site. Instead, players must contact Jellona via email.
In terms of self-exclusion, Jellona players can opt to close their account for a set period of time. Closure options include one day, one week, one month, or three months. As soon as the selected period is over, players can once again access their accounts.
Jellona players can also close their accounts indefinitely. In this case, players will need to contact Jellona in order to reactivate their account. Like the loss limit, account closures can only be performed via email.
I think it would be better if players could initiate loss limits and closures from the website. I also think Jellona could include more functions, such as a cooling-off period or a time tracker.
