- Good choice of payment methods
- 24/7 live chat
- Multi-lingual support agents
- Slow withdrawals
- No weekend withdrawals
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Jacktop Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Jacktop Casino
If you’re searching for brand-new casino sites, check our Jacktop Casino for access to industry-leading games, secure payment methods and customer support.
The online casino is owned and operated by Fair Game Software KFT and is fully licensed and regulated by the Government of Curacao.
The site supports four languages which can be selected when you scroll to the foot of the casino. The site also supports most devices, including the latest smartphones and tablets. So if you prefer mobile gaming, you can access your favourite games anytime, anywhere.
We’ve checked out the place ourselves, so you get the facts before you play, thanks to our online casino review below.
- E-Wallets 0-5 days
- Bank Transfers 0-5 days
- Card Payments 0-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Jacktop Casino
The casino supports a list of payment methods to deposit and withdraw stress-free. It’s also a crypto casino so you can choose from the latest cryptocurrencies, including Bitcoin, Litecoin and Ethereum.
The minimum withdrawal amount is 40 EUR, and the maximum is 5,000 per day, 10,000 per week and 15,000 per month. You can have up to three pending withdrawals in your account at any time.
Withdrawals will be processed by the finance team within three business days, provided all the conditions are met, including the verification of your identity and documentation. The finance department works from 6 am to 5 pm GMT, Monday to Friday.
Games at Jacktop Casino
The casino is home to industry-leading gaming providers, so there are plenty of casino games to choose from. You’ve got access to the latest online slots, megaways, progressive slots, table games and more.
There are more than 25 gaming providers, which also depends on which country you are from. However, you can list the gaming providers in the games lobby to see how many games are available. You can select your favourites to help narrow the selection and make it easier to find your favourites if you have them.
Another great feature is the search engine tool. So, if you’re a casino veteran, you can quickly jump to your favourites and save time.
If you prefer live casino games, you’ll find games from providers including Ezugi, Playtech, and Evolution Gaming. There are plenty to choose from, including variations of Live Blackjack, Live Poker and Live Baccarat.
Jacktop Casinos Commitment to Responsible Gambling
The casino is committed to responsible gambling and has policies in place to help protect you from gambling-related harms.
To help you maintain control of your gambling, the casino has listed things to consider, including paying attention to the time and amount of money you spend on their games.
If things are getting out of control and you need a break, you can self-exclude. You must email the casino, and they will close your account within 24 hours.
If you’re worried about gambling, you can visit the casino's responsible gambling tab at the foot of the casino to answer a series of questions. If you answer yes to these, the casino has listed the contact details of external organisations and support groups that can help.
Customer Support at Jacktop Casino
If you have any questions or concerns, you can contact the casino via their live chat feature. Initially, you will be met with a virtual assistant who can assist you with the casino's most common questions.
Live chat currently supports five languages which you can select within the live chat box before initiating a conversation. If you don’t want to use the chatbot or your concerns are more complex, press ‘Connect to Operator’ to transfer to a live chat agent immediately or when one is available.
In our experience, live chat was friendly and professional, with rapid response times. You can use the feature any time of day or night, 24/7.
You must email the casino if you have any other questions or concerns that can’t be dealt with by live chat.
Complaints
Read the complaints other players have left for Jacktop Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi there ! Thank you for your fantastic review! It's great to know that our fast and convenient payment process made your experience even better, and we're glad you received your withdrawal so quickly. We’re also happy that you’re enjoying our tournaments—they’re a great way to add excitement to your gaming experience, and we’re glad you see them as a plus. Your feedback is greatly appreciated, and we're here to ensure you continue having a great time with us. If you have any questions or suggestions, feel free to reach out. Thanks for choosing to play with us, and we look forward to your continued enjoyment! Best regards, JackTop Casino.
Here I have found an amazing amount of bonuses and promotions to help increase my chances of winning. This is what I have always looked for in an online casino. Regular promotions and tournaments offer a chance to win even more and get extra prizes. A huge plus is the fast registration and verification process.
From the minuses I would like to emphasize the absence of betting on sports and various kinds of lotteries. I would also like to increase the number of bonuses!
Hi there ! Thank you for sharing your detailed feedback! We're thrilled to hear that you're enjoying the variety of bonuses, promotions, and tournaments we offer. It's great to know that our fast registration and verification process has also contributed to your positive experience. We appreciate your suggestions and understand your desire for sports betting and more options. We're always looking to improve, and your input is invaluable in helping us do that. If you have any more suggestions or need assistance, please feel free to reach us out. We're committed to providing you with the best possible gaming experience in future. Thanks for choosing to play with us, and we look forward to making your experience even better in the future! Best regards, JackTop Casino.
Due to technical issues, my and my husband's accounts were mixed up. We have both been playing with our own accounts for years, this has never been a problem. Unfortunately, now it does. Now blocked on all accounts of FGS software solutions. Ridiculous, but luckily there are plenty of other casinos.
Hello there! Thank you for sharing your experience with us. We understand how frustrating this situation must be for you, but we've checked your case and see that you've violated our casino rule about multi accounts. Only one account per person, per address, per telephone number/email address, per IP address is allowed. If any other accounts are opened on the Website, they will be considered as Duplicate Accounts, so every action taken under a Duplicate Account is deemed invalid. We're always wanted to provide fair game for our players and our goal is not to inconvenience our valued players, but to maintain fairness and integrity on our platform. Hope for your understanding in this situation. Best regards, JackTop Casino.
In short, the site is good. Easy navigation through the casino, thoughtful categories of games and search by games and providers help to find a game quickly. There are bonuses and loyalty program, I haven't tried everything yet, but I'm happy with it so far.
Hello there, Thank you for your positive feedback! We're delighted to hear that you found our website easy to navigate and appreciated our thoughtful categorization of games. Our aim is to make the gaming experience as seamless as possible for our players. We're glad you're enjoying our bonuses and loyalty program that we made for our players. Looking forward to providing you with even more enjoyable experiences ahead! Best regards, JackTop Casino.
Went to play a few times this month, and I can say that I am satisfied with everything or almost everything:) Why are there no bets? Where is the lottery? Otherwise, the site is good and all games load quickly regardless of the provider.
Hello there, Thank you for your feedback and for choosing to play at our casino! We're glad to hear that you're mostly satisfied with your experience. We're pleased that you find our site user-friendly and that all games load quickly, regardless of the provider. We're committed to continually improving our platform to provide you with the best gaming experience possible. Looking forward to welcoming you back for more enjoyable moments at our casino! Best regards, JackTop Casino.
I've read all the other people's reviews here and I agree with the fact that the game library is substantial and the bonuses are good. That's pretty much all that's good. My account was verified within an hour of looking for a withdrawal. So all started good.
Again having viewed all the other reviews I didn't see any of this excellence. I found a casino that offers little responsible gaming, done through chat so an extra barricade is up and the withdrawals are not quick, in fact I'm on day 3 of waiting.
Support said its being processed. It's not, it's just sitting there begging to be cancelled. So in summary. This casino is the same as any other one. They don't pay withdrawals quick and they leave your request sitting there for days.
My advice is if you like quick payouts play somewhere else. If you have weak self control play somewhere else.
Hi there, Thank you for sharing your experience with us. We appreciate your feedback and take all comments seriously as we strive to improve our services. Regarding your withdrawal experience, we apologize for any inconvenience you may have faced. We understand the importance of timely withdrawals and are continuously working to streamline our processes to ensure prompt payments to our players. We take responsible gaming very seriously, and we apologize if you felt that our measures were lacking. Our support team is available to assist players with setting limits and providing resources for responsible gaming practices. We are committed to creating a safe and enjoyable environment for all our players. If you have any further concerns or feedback, please don't hesitate to reach out to our support team. We're here to assist you in any way we can. Thank you for choosing our casino, and we hope to have the opportunity to serve you better in the future. Best regards, JackTop Casino.
One of the biggest benefits is the ability to play anytime, anywhere thanks to the great mobile interface. I can take my game with me and it gives me the flexibility to play whenever I want. As a mobile player, this is very important to me, and this casino completely fulfills my needs. The games work flawlessly on my device, and it makes the online casino accessible anytime, anywhere! The withdrawals are also very satisfying, everything happens very quickly!
Hello there ! Thank you for your outstanding review! Ensuring flawless gameplay on your device is a top priority for us, and we're delighted that you've had a satisfying experience with our online casino. Your feedback on the quick withdrawals is also greatly appreciated. We understand the importance of swift and efficient transactions, and we're pleased to have met your expectations in this regard. Thank you for choosing our casino, and we look forward to providing you with more seamless and enjoyable gaming experiences in the future! Best regards, JackTop Casino.
From first view, seems good casino, with fast KYC and sign up processes. Maybe they can add a bit more games, as the selection is not optimum for good players like me
Hi there, Thank you for taking the time to share your thoughts on your initial experience with our casino. We also value your constructive feedback about our game selection. We understand the importance of offering a diverse range of games to cater to players with varying preferences, so we'll certainly take it into consideration as we strive to enhance and expand our game library. We're committed to providing an exceptional gaming experience, and your feedback plays a crucial role in helping us achieve that. Thank you for choosing our casino, and we look forward to continuously improving and exceeding your expectations in the future. Best regards, JackTop Casino.
A good online casino that offers great service. Cool games and I especially liked the selection of slots. I absolutely love their fast site and fast payouts. I recommend it to everyone!
Hello there ! Thank you for your kind words and for taking the time to share your positive experience with our online casino! It's wonderful to know that you appreciate our efforts in maintaining a fast and efficient website, as well as our commitment to providing prompt withdrawals for our players. Your recommendation means a lot to us, and we're delighted to have earned your trust. If there's anything specific you'd like to see more of or any suggestions you have for improvement, please feel free to share. We're always eager to enhance our offerings and ensure a top-notch gaming experience for our players. Best regards, JackTop Casino.
The high level of comfort and variety of games make me want to play at this online casino again and again. The casino pays out quickly, there are a lot of games, bonuses are cool.... what else... Privileges and conditions are great too, for me for sure!
Hello there! Thank you for your glowing review! We're delighted to hear that the high level of comfort and variety of games in our casino keep you coming back for more. Fast withdrawals, and our vide list of bonuses and games are essential aspects we prioritize, and it's fantastic to know that these elements contribute to your positive experience. Your feedback is invaluable, and If there's anything specific you love about our casino or if you have any suggestions for improvement, feel free to let us know about them. Best regards, JackTop Casino.
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I liked it here. A wide selection of games with an incredibly cool and amazing, and most importantly modern design! A big advantage is fast and convenient payments. I requested a withdrawal of funds and in a few minutes I received money on my account. Also, the presence of tournaments will be a plus.