Jackpot City Casino USA

Editor’s View 

You can enjoy a great collection of slots, table games and live casino games. The casino caters to eligible US states, allowing users to sign up from most web and mobile devices for a seamless online experience. 

You can enjoy safe and secure payments using a range of methods, including popular web wallets. Support is available 24/7 via live chat, so help is always just a click away. One thing that also stood out to us when we reviewed the casino was their help centre. You’ll find a wealth of commonly asked questions, so it’s worth checking there first. 

General Information about Jackpot City Casino USA

Jackpot City Casino USA is an online casino catering to players from the United States. Players from eligible US states can sign up and create an account to enjoy a wide range of games, which we’ll chat more about in our casino reviews. 

The casino offers excellent mobile compatibility, offering a seamless gaming experience on the latest mobile devices. You can enjoy your favourite games on the go at any time you access the mobile casino. You can download the casino app on Android and iOS devices. 

Payment Information and Options at Jackpot City Casino USA

The casino supports a variety of payment options, including Visa, MasterCard, and popular web wallets. The casino offers these reliable payment options, backed by industry-standard encryption technology, to safeguard your financial and personal information. 

You may be asked to complete the verification process before you can make a withdrawal. Once verified, the casino aims to process your withdrawals within 24 hours; however, withdrawals are not processed during the weekends. The maximum amount you can withdraw within 24 hours is £10,000, and some fees may apply if you choose to withdraw via a direct bank transfer. 

Customer Support at Jackpot City Casino USA

The casino offers reliable customer service, providing assistance and guidance whenever needed. You can launch the live chat agent to speak to someone. This feature can be found in the help centre. You can ask the chatbot common questions or transfer to a human agent for anything more complex. Live chat is open 24/7, so help is always available. 

It may also be worth checking the help centre. The casino has covered a wide range of essential topics, including payments, promotions, responsible gambling, and more. 

Games at Jackpot City Casino USA

The casino offers a diverse selection of exciting casino games from top providers. You’ll find all the latest online slots, table games and live dealer options. When it comes to their slots, you find games with various themes, great graphics and unforgettable sound effects.  The casino also has a great selection of progressive jackpot slots with the potential for huge payouts. 

You can try a great selection of table games, including online roulette. There are multiple variations, each with its own set of rules and betting options. You can enjoy lots of other games, including online blackjack, giving you the chance to beat the dealer! 

There’s also a live casino offering an immersive and interactive experience. These games are streamed in real-time with live dealers. You can enjoy versions of live blackjack, live roulette, live baccarat and more. 

Jackpot City Casino USA’s Commitment to Responsible Gambling

The casino is a responsible gambling operator, and you can access tools once you create an account. You can set deposit limits by clicking on your username, then selecting 'Responsible Gambling'. Select the value of your limit, which can be set daily, weekly, or monthly. Select Update Limit to save. 

If you need a break from your gaming activities, you’ll have two options. You can set a temporary self-exclusion limit which can last between 24 hours and up to three months. Your account will automatically be activated once the exclusion period expires.

If you need something longer, you can set a permanent self-exclusion limit. The minimum period for this is six months. To apply these limits or close your account, please contact the casino via live chat.