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Ice Casino is restricted in your country, please try these instead:

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Ice Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 222 reviews
Complaint Response 81 complaints
1 day avg. 81 complaints
What we like
  • No maximum withdrawal limits
  • Good choice of payment methods
  • Good choice of responsible gambling tools
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Ice Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://icecasino.com
Established
2021
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian, Greek, Bulgarian, Japanese, Kazakh, Chinese
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, TikTok, X, Threads, YouTube, Snapchat

General Information about Ice Casino

Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below. 

One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly. 

Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions. 

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Complaints

Read the complaints other players have left for Ice Casino. Learn more about complaints.

Show all complaints
Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now
I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice Casino; I already submitted the documents they need. I provided a clear photo ID, a utility bill for address verification, and even a bank statement as requested. Yet, despite doing everything right and submitting all the required documents, I still haven’t received any confirmation.

What makes the situation worse is the lack of proper communication. Their customer service is so slow that it’s almost impossible to get real-time updates. I’ve sent multiple emails and even tried reaching out through their live chat, but the responses are either generic or take days to arrive. It’s really disappointing, especially when other online casinos process KYC verifications within 24–48 hours.

I understand the need for security and proper identity verification, but there should be a more efficient system in place. At the very least, Ice Casino could keep their users informed about the progress of the verification process. Instead, I’m left in the dark, wondering if my documents were even reviewed.

This delay has also affected my ability to withdraw funds, which is very concerning. I deposited money and played in good faith, but now I’m stuck, unable to access my winnings due to KYC delays. It’s not just about the money—it’s about trust and transparency.

I really hope they resolve this soon. Ice Casino has some good games and a decent interface, but unless they improve their verification and support systems, I don’t see myself recommending them to others. People deserve a smooth and secure experience, especially when their personal and financial information is involved.
staus Resolved

Complaint Statistics

Resolved 77
Avg. Amount $ 6,704
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 222 reviews

Top reviews from our players

In Ice Casino, I like there are a lot of different payment methods. And a lot of different game providers and many awesome games. Very positive and helpful people on support.

An RTP could be a little bit higher. Not too much. No deposit bonuses. I dont have more dislike options because I started playing here one week ago.

The best casino in the world, with great customer service, fast deposits and withdrawals, and lots of games, I am a regular customer, and I really recommend it!!!!

There is nothing that I don't like here, the casino is wonderful, and very big winnings often come in. I like playing Pragmatic games at this casino. Fast payments and, above all, great fun, I highly recommend it!

Hassle-free casino, quick withdrawals, and deposits, a large number of games, there are plenty of bonuses when making a deposit. I won PLN 1,400 there. I recommend the casino. It is of a high standard

I think Ice Casino is a nice casino. They have the best casino bonus and maybe all slots. They have all the best slots games which I love to play. You can withdraw your many fast.

The casino meets all my requirements, including a large number of games to choose from and suppliers. The casino website works smoothly and flawlessly, the website colors and animations are at the highest level. No problems with deposits and withdrawals. Helpful support 24/7, I highly recommend this casino.

Ice Casino is a great casino. They have the best casino bonus. They have all the best slots games which I love to play. You can withdraw your many fast. They have the best bonus for your birthday😊

I wholeheartedly recommend this casino, many payment and withdrawal methods, wide range of games and providers, lightning-fast technical support, I recommend it again.

Generous frequent bonuses ,verification was far easier than a lot of online casinos and payouts have been very prompt. Would recommend ahead of some of the better known casinos

I have found nothing to dislike about this casino but its saying my review is too short so I will repeat myself by saying I have found nothing to dislike.

Easy registration and lots of available bonuses. Their online chat is always available and I have always received good treatment and always received answers to my questions, which I value highly. I recommend all players to check it out.

Ice, where I have been playing for quite a long time, is a really nice casino with cashback and various fantastic deposit bonuses. often sent e-mail I am nothing the long-awaited star of a given year. because you don't know what you will get as a gift. :) in case of failure, they will definitely cheer you up with Free spins without a deposit or bonus money. I love it :) and I recommend it. GL & HF :)

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