General Information about Hurjaa Casino
Hurjaa Casino is a brand of Njord Ventures BV, a company registered in accordance with the laws of Curaçao under Registration No. 154649. The online casino is licensed by the Curacao Gaming Control Board to conduct online gaming operations under licence number OGL/2024/481/0169.
If you are from an eligible country you can deposit and play instantly using their Pay’n Play feature. This means you connect to your online banking and skip the registration process. It’s quick and easy to do and gets access to your favourite games quicker. You can browse our Hurjaa Casino Bonuses to see what’s available when you make your first deposit. I benefited from 15% cashback when I played, but these offers are subject to change.
The casino supports the latest devices, including the latest smartphones and tablets if you want to access their mobile casino. You can also access our online casino reviews for mobile friendly sites to play at.
Payment Information and Options at Hurjaa Casino
You can choose from a variety of payment methods when you open the cashier, including bank transfer, VISA/MasterCard debit/credit cards, and various E-Wallet transfer methods. Generally, the minimum deposit and withdrawal starts at €20 for most payment methods. There may be some conversion fees, if there are you’ll see them before you make the transaction.
You must complete the verification process before you make a withdrawal. You’ll need to provide proof of ID, like your passport, proof of payment method and address. Once verified, the casino aims to process your withdrawals as soon as possible. More specific timeframes have not been mentioned but it states that some payment methods could take up to 5 working days. This is way above the industry average and I’d like to think withdrawals are being processed much quicker.
The daily maximum withdrawal limits are €10000 / N10000/C10000. Other limits per week and per month have not been listed. However, the daily limit is much higher than the industry average and will allow you to get any big withdrawals, faster.
If you have not used your account within 12 months, it will be classed as a dormant account and you will be charged a €10 monthly fee.
Customer Support at Hurjaa Casino
If you need help, live chat is open 24/7. In my experience, this was the fastest way to get help. Live chat is located from the main menu and not that hard to find. I was instantly connected to a live chat agent. There were no queuing times or chat bot that I had to bypass. The agent I spoke to was friendly and professional and answered my questions quickly to save me hanging about. However, if you have anything less urgent you can also email the casino at any time. Unfortunately, I could not see any option for phone support.
Games at Hurjaa Casino
You’ll find the latest game collection at the casino that can keep you spinning the reels for hours. The casino is home to a huge selection of online slots from popular providers and game studios. You can use the drop down menu to list the providers and select your favorites or you can use the search bar to find any game or provider. There aren’t any other sorting and filtering options and there is no RTP information.
I played a variety of games, including the Sweet Loot Slot and Joker Miner Slot. All the games loaded fine with no issues and I mainly used the search bar to find the games I wanted.
If you prefer table games, you can try a selection of popular variations, including the latest games of online poker, blackjack, roulette and more. Or, you can enter the live casino and join providers like Pragmatic Play Live and Evolution Gaming, two huge names in the live gaming industry. Some games show you the table limits from the main lobby and for others you’ll need to enter the game first.
Hurjaa Casino’s Commitment to Responsible Gambling
The casino lists plenty of extensive information about responsible gambling, underage gambling, a self-assessment test and more. However, that is where it ends and I don’t think the casino is transparent enough when it comes to what tools are available. From what I can see there are no options to set deposit, loss or wager limits. However, if you need to take a break, you can self-exclude. You will need to email the casino to activate this. I think there is massive room for improvement here.
