General Information About Gizbo Casino
Gizbo Casino is owned and operated by Galaktika N.V, registered with the number 140803. The online casino has a Curacao licence with the licence number OGL/2024/169/0146. I found the licence and company information in the footer of the casino. When you click on the logo, the licence information opens up in the new tab.
I registered at Gizbo using my email address only. I created a strong password and entered the main lobby. The casino immediately gives you an option to deposit. Even though you sign up in just a few seconds, you must verify your email and your profile, which you can do in the verification section.
Gizbo Casino has been active since 2004 and so far, it has received and successfully resolved one complaint. There’s only a handful of player reviews, with one one our players praising weekend reload bonuses, while he also suggested that bonus Terms could be more clearer.
Speaking of Gizbo Casino bonuses, you can claim a welcome offer of 50% up to €300 on your first deposit.
At the bottom of the screen, I downloaded an app for Android, as I was getting ready to review the mobile casino. You can either scan the QR code or download and install the app, but both options work fine.
Let’s get to the jist of Gizbo Casino. I tested payments, games, customer services and explored the responsible gambling section of the casino. You can find it all in my comprehensive online casino review.
Payment Information and Options at Gizbo Casino
I deposited using Skrill, as this was the easiest option for me. You can also use Neteller, various cryptocurrencies and ByBit. Remember that in your country, the casino may show different options.
If you’re not claiming a bonus, the minimum deposit starts at $10, while the maximum is $10,000, limited by the payment provider. I deposited $20 and waited a few minutes for the deposit to show up in my casino account.
I failed to find a specific deposit/withdrawal page that outlines payments at the casino, but there’s a separate section in Terms and Conditions with a plethora of details. I reviewed the entire section and this is what I found to be the most important if you’re playing at Gizbo.
Once you play through your deposit and go to withdraw funds, your email must be verified and your Profile complete. Even though it takes a few seconds to register at Gizbo and play, make sure to complete these steps as it will slow down your withdrawal process. The casino will also ask to verify your phone.
If your withdrawal exceeds $1,250, the casino can ask for validation and KYC documents. Before I proceed to KYC and procedure, you should know that the maximum monthly payout is $125,000, but the limits can be set by your method of payment, which is lower. The casino processes payments within 24 hours, provided your account is fully verified.
I had no issue with the withdrawal process. After I verified the email, I provided my ID card, took a selfie and sent a photo of my bank statement. It took the casino less than 24 hours to approve my account. In the meantime, I played through my deposit, winning some money and I had enough to make a withdrawal.
Since everything was approved and the withdrawal amount was small, I got my withdrawal within a few hours.
Customer Support at Gizbo Casino
Customer support at Gizbo Casino is available 24/7. You can either send an email or use the live chat.
The live chat at Gizbo is well-constructed. Whether you’re accessing it over the phone or desktop, you’ll have a chance to choose the live chat integrated into the platform or Telegram. I opted for live chat on the platform and then it gave me an option to select between chatting and a call.
Having a video call option is fantastic, because it gives you a chance to solve more complex issues quickly. The chat is regular. Manu joined me immediately, there weren't any bots or anything. I asked a few questions and got immediate responses.
I tested the Telegram channel later on and it works well. On the casino’s Contact Us page, you can find different channels.
Before you contact support at Gizbo, I recommend checking the FAQ page. There are 11 different topics and each of them has separate questions you can check out. For first-time players, this could be useful, but if you’ve played at other casinos before, you won’t find that much information here, although it doesn’t hurt to glimpse through the questions.
Games at Gizbo Casino
Plenty of games await you at Gizbo Casino. From the main lobby, I selected online slots and found over 8,000 different games. Remember that not all of them may be available in your region, but there are still plenty of options to choose from.
You can toggle bonus money games and jackpot games, select your favourite providers or sort games alphabetically, by popularity and choose newly-added.
I wanted to play some jackpot games and found nearly 450. Shining Crown from Amusnet drew my attention, so I gave it a few spins. I tested the game on my mobile phone and it worked smoothly. You can select a demo version or put the game into your favourites by clicking on the heart icon which appears.
I didn’t hit a jackpot, but I had some surprising wins, so I proceeded to instant games and selected Chicken Road. It’s a simple but fun instant game I like to try from time to time.
Obviously, this game is 100% luck with no strategy you can use whatsoever, but if you’re into more strategic games, you can always play table games such as roulette, variations of poker and video poker, or try these out in live casinos. Bingo and scratch games are available as well.
As you play the games at Gizbo, you can make use of the Gizbo Loyalty Programme. You earn one point for each $10 deposit you make and you progress through different levels:
- Starter
- Explorer
- Master
- Legend
Each level brings some perks, but daily withdrawals are set at $4,000 for the first two tiers, while it’s raised to $10,000 for the second two. As you grow, you unlock some perks such as reload bonuses, cashback, personalised news and offers, birthday gifts, etc.
The RTP for casino games at Gizbo Casino isn’t stated publicly.
Gizbo Casino’s Commitment to Responsible Gambling
All responsible gambling tools are located within the Limits section of your profile. Starting with deposit, wager and loss limits, you can set them daily, weekly or monthly. Decreasing limits takes immediate effect, while increasing them activates a new limit after 24 hours, as a safety measure.
You can also set session limits and when you reach it, the casino will log you out immediately. Notifications can be triggered after 15, 30, 45, or 60 minutes. These alerts allow you to track the time you spend at the casino.
Last but not least, you can activate a cool-off period or self-exclude. Cool-off can be set for a day, 3 days, 1 week, 1 month, 3 months and 6 months. While self exclusion is available for 1 month, 3 months, 6 months, 9 months or 1 year.
I set up a reality check for 15 minutes and set deposit limits, both of which become active immediately. The responsible gambling tools are easy to set and clearly indicated, so there are no any misconceptions here.
Gizbo’s excellent responsible gambling policy is illustrated in the tools and the ease of using them. More on responsible gambling can be found at their RG page, where you can also find a self-assessment test.
Players appreciate the fast withdrawals and efficient KYC process. They also value the self-exclusion and responsible gaming tools available on the site.