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Gamblezen Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 1154 reviews
9.8/10
1154 reviews
Complaint Response 24 complaints
1 day avg. 24 complaints

AskGamblers Quick Overview

Editor’s View

After reviewing Gamblezen Casino, one of the major benefits is their choice of payment methods, fast withdrawals and excellent game choice. The casino has a friendly atmosphere, accompanied by friendly support agents.

What we like
  • 10,000+ games
  • Fast withdrawals
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits - per transaction
  • Withdrawals not processed 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gamblezen Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://gamblezen.com/
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Spanish, Portuguese, Polish, Italian, Norwegian, Danish, German, Finnish, Greek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program

General Information About Gamblezen Casino

Gamblezen Casino is an online casino available on any web and mobile platform. You can play your favourite games on the go and switch devices. You can use AskGamblers to register, and further down the page, you’ll find a selection of welcome bonuses.

The casino is available in multiple languages, which we have listed above. You can also use our casino review to get all the information you need to get started.

StallCation

Complaints

Read the complaints other players have left for Gamblezen Casino. Learn more about complaints.

Show all complaints
Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,

I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and failure to act in accordance with their own policies.

Summary:

On June 19th, 2025, at 17:10, I had a balance of €7,232.62 on my casino account (see attached screenshot from game history) what was my last bet of the day.

At 17:52, I sent an official email to [email protected] requesting a daily loss limit of €100 to be set on my account (see attached screenshot of my email).

I received a denial response at 17:58, informing me that setting a loss limit was not possible.

As a result, I was unable to activate any protection tools and continued to play, eventually losing my entire balance of over €7,200.

This is a clear violation of GambleZen's own responsible gambling policy, which explicitly states that players can request loss limits by contacting support. I acted proactively and requested this limit before any further loss occurred, yet my request was denied without proper justification.

Also you are supposed to be able to take 1500€ withdraws per day with my vip level but you are not able to do so until their financial department has approved the last requests

My request:

Due to the casino's failure to act responsibly and in accordance with their stated policies, I request the following:

A full refund of the amount I had on my account at 17:10 on June 19th, 2025 (€7,232.62), returned to my casino balance with loss limit of 100€ per day,

OR

A refund of 80% of that amount (€5,786.10) paid directly to my bank account.

I believe this is a fair compensation due to the casino's failure to provide the advertised responsible gambling safeguards.

Thank you for your support in this matter.

Sincerely,


staus Rejected
Gamblezen Casino - The CAD 3400 payment was declined resulting in the worst experience I have ever had

I am a player from Canada. I discovered Gamblezen through Askgamblers, where the website was verified and received a high rating of 9.3. Based on this trust, I chose to open an account and began playing.

My username is Jacksonq716. On April 24, 2025, my account balance reached CAD 1900, and I proceeded to make a withdrawal request. According to the website’s withdrawal policy, I submitted three withdrawal requests for CAD 750, CAD 750, and CAD 400, with withdrawal IDs ID37352612, ID37352614, and ID37352619.

I completed all KYC verifications as requested by the website, as well as additional verification steps detailed in an email from the KYC team the following day. (Although my payment method was Interac, they also demanded pre-authorization and direct deposit information from other bank accounts.)

Unfortunately, on the third day, my withdrawal requests were canceled without any notice or explanation through the website’s backend.

I immediately contacted the online support team. However, they informed me that my withdrawal requests appeared normal on their end and that any issues could only be addressed by emailing their KYC department, as live support could not handle or identify the problem.

I emailed the KYC department while continuing to play on the site. Eventually, my balance grew to CAD 3400 — without receiving any bonuses (please refer to the attached screenshots). I submitted five separate withdrawal requests, each under CAD 700, following the site’s guidelines.

However, none of these new withdrawal requests were processed either.

I sent two emails to the KYC department but have received no response at all.

This entire experience blatantly violates the website’s stated commitments and withdrawal policies.

I respectfully request that AskGamblers intervene in this matter and to provide a fair resolution and necessary assistance.

Thank you for your attention to this serious issue.

staus Rejected
$3430

Complaint Statistics

Resolved 7
Avg. Amount $ 1,014
Avg. Complaint Duration 3 days
Avg. Response Time 1 day

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Player rating
9.8/10 1154 reviews

Top reviews from our players

I'm really glad I found Gamblezen - it offers such a wide selection of slots and generous bonuses. Everyone can find a game they enjoy here. Everything is clear and straightforward. I highly recommend it to anyone who values convenience and variety. Good luck at the tables!

Hello, henzeidea Thank you so much for your feedback! We’re very happy to hear that you enjoy playing with us! It’s important to us that everything is clear, convenient, and brings joy to our players. Best regards, Gamblezen Casino.

user avatar

I've been playing on this site for quite a while, and I can confidently say it's reliable. I've had multiple wins, and every time the withdrawals were processed quickly and without any issues - the money always arrived on time. Everything runs smoothly, so I can definitely recommend this casino to other players.

I’ve been having a great time at Gamblezen. It’s easy to use, and there’s always something new to try. The bonuses are generous, and withdrawals have been fast and smooth for me. I’ve even recommended it to a few friends who are now playing too. So far, so good!

I stumbled upon Gamblezen by chance and have been playing there for almost a month now. So far, I’m really impressed. The verification process was fast and hassle-free. There’s a great variety of games with different themes - I’ve been sticking to the classics for now, but I’m looking forward to trying out some of the newer releases. One thing I really like is the frequent bonuses and the bonus calendar, which makes it easy to see what offers are available each day. Depositing is quick and convenient - I found a payment method that works perfectly for me. I even had a recent win and was able to withdraw my winnings quickly and without any issues. Definitely worth checking out!

I really liked the bright design of Gamblezen, the wide variety of slots, and their selection. If something doesn’t work, I just use a VPN. I recently made a deposit and managed to win - it was great! The withdrawal was very fast, just a few hours. Now I’m ready to try my luck again!

I really enjoy the atmosphere on Gamblezen - everything is simple, fair, and clearly designed with the user in mind. Bonuses show up often, the slots run smoothly, and withdrawals are genuinely fast. I’ve already recommended the site to friends, and I keep coming back myself with real pleasure.

I've been playing on Gamblezen for a couple of weeks now, and every session has been a real pleasure. The platform is easy to use and very intuitive, and the bonuses are always a nice surprise! There’s a huge variety of games to try, so it’s easy to find something that fits my mood. One big plus - withdrawals are fast and hassle-free. You can tell the service is well thought out and that players are truly a priority here.

Gamblezen made a great first impression. The welcome bonus was generous and came with no complicated terms, and my documents were verified very quickly. After just the first deposit, I already felt like this is a place where I can play comfortably and enjoyably.

I've tried a few platforms before, but Gamblezen really stands out. The welcome bonus pulled me in, but it’s the reliable withdrawals and well-organized layout that made me stay. Everything feels transparent - from verification to payouts. For anyone who enjoys casual gaming with real chances to win, this place is worth checking out.

Gamblezen truly respects its players! Bonuses come frequently and are genuinely valuable - no fluff here. The support team is quick to respond, and withdrawals go through smoothly. I also really appreciate that VPN use is allowed here - it gives you more freedom. Definitely recommend!

Gamblezen Casino News

Read all news about Gamblezen Casino, check for updates and stay tuned for exclusive bonuses.

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