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Gamblezen Casino

Our Rating CasinoRank
9.1/10
CasinoRank
Player Rating 1154 reviews
9.8/10
1154 reviews
Complaint Response 24 complaints
1 day avg. 24 complaints

AskGamblers Quick Overview

Editor’s View

After reviewing Gamblezen Casino, one of the major benefits is their choice of payment methods, fast withdrawals and excellent game choice. The casino has a friendly atmosphere, accompanied by friendly support agents.

What we like
  • 10,000+ games
  • Fast withdrawals
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits - per transaction
  • Withdrawals not processed 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gamblezen Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://gamblezen.com/
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Spanish, Portuguese, Polish, Italian, Norwegian, Danish, German, Finnish, Greek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program

General Information About Gamblezen Casino

Gamblezen Casino is an online casino available on any web and mobile platform. You can play your favourite games on the go and switch devices. You can use AskGamblers to register, and further down the page, you’ll find a selection of welcome bonuses.

The casino is available in multiple languages, which we have listed above. You can also use our casino review to get all the information you need to get started.

StallCation

Complaints

Read the complaints other players have left for Gamblezen Casino. Learn more about complaints.

Show all complaints
Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,

I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and failure to act in accordance with their own policies.

Summary:

On June 19th, 2025, at 17:10, I had a balance of €7,232.62 on my casino account (see attached screenshot from game history) what was my last bet of the day.

At 17:52, I sent an official email to [email protected] requesting a daily loss limit of €100 to be set on my account (see attached screenshot of my email).

I received a denial response at 17:58, informing me that setting a loss limit was not possible.

As a result, I was unable to activate any protection tools and continued to play, eventually losing my entire balance of over €7,200.

This is a clear violation of GambleZen's own responsible gambling policy, which explicitly states that players can request loss limits by contacting support. I acted proactively and requested this limit before any further loss occurred, yet my request was denied without proper justification.

Also you are supposed to be able to take 1500€ withdraws per day with my vip level but you are not able to do so until their financial department has approved the last requests

My request:

Due to the casino's failure to act responsibly and in accordance with their stated policies, I request the following:

A full refund of the amount I had on my account at 17:10 on June 19th, 2025 (€7,232.62), returned to my casino balance with loss limit of 100€ per day,

OR

A refund of 80% of that amount (€5,786.10) paid directly to my bank account.

I believe this is a fair compensation due to the casino's failure to provide the advertised responsible gambling safeguards.

Thank you for your support in this matter.

Sincerely,


staus Rejected
Gamblezen Casino - The CAD 3400 payment was declined resulting in the worst experience I have ever had

I am a player from Canada. I discovered Gamblezen through Askgamblers, where the website was verified and received a high rating of 9.3. Based on this trust, I chose to open an account and began playing.

My username is Jacksonq716. On April 24, 2025, my account balance reached CAD 1900, and I proceeded to make a withdrawal request. According to the website’s withdrawal policy, I submitted three withdrawal requests for CAD 750, CAD 750, and CAD 400, with withdrawal IDs ID37352612, ID37352614, and ID37352619.

I completed all KYC verifications as requested by the website, as well as additional verification steps detailed in an email from the KYC team the following day. (Although my payment method was Interac, they also demanded pre-authorization and direct deposit information from other bank accounts.)

Unfortunately, on the third day, my withdrawal requests were canceled without any notice or explanation through the website’s backend.

I immediately contacted the online support team. However, they informed me that my withdrawal requests appeared normal on their end and that any issues could only be addressed by emailing their KYC department, as live support could not handle or identify the problem.

I emailed the KYC department while continuing to play on the site. Eventually, my balance grew to CAD 3400 — without receiving any bonuses (please refer to the attached screenshots). I submitted five separate withdrawal requests, each under CAD 700, following the site’s guidelines.

However, none of these new withdrawal requests were processed either.

I sent two emails to the KYC department but have received no response at all.

This entire experience blatantly violates the website’s stated commitments and withdrawal policies.

I respectfully request that AskGamblers intervene in this matter and to provide a fair resolution and necessary assistance.

Thank you for your attention to this serious issue.

staus Rejected
$3430

Complaint Statistics

Resolved 7
Avg. Amount $ 1,014
Avg. Complaint Duration 3 days
Avg. Response Time 1 day

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Player rating
9.8/10 1154 reviews

Top reviews from our players

All of the bonuses at Gamblezen are spot-on for my favorite games. They really understand what players are looking for and ensure a great time. With all the top game providers available in one place, it’s easy to find both classic favorites and the latest releases, including pre-releases.

Hi greerjayson0, Thank you for the fantastic review! We’re delighted to hear that our bonuses align perfectly with your favorite games and that you appreciate our selection of top game providers. It’s great to know you enjoy both classic favorites and the latest releases, including pre-releases. Best regards, Gamblezen Casino

user avatar

In my opinion, the theme of a casino is a crucial factor in its appeal. We often judge a service based on its appearance and overall profile. Gamblezen impressed me significantly in this area. I was really pleased with the interface, its dynamic and smooth performance, as well as the range of providers and the availability of the latest games.

Hi NATHBALDE, Thank you for the great review! We’re thrilled to hear you’re impressed with our casino theme, interface, and the smooth performance of our site. It’s wonderful to know that our range of providers and the latest games have enhanced your experience. Best regards, Gamblezen Casino

user avatar

I began playing at Gamblezen a week ago and took advantage of their 200% bonus on my initial deposit. I haven’t made a withdrawal yet as I’m still working through the wagering requirements, but so far, the casino appears to be quite promising. They offer a great selection of slots, a well-designed website layout, and a diverse range of payment methods. I’ll update my review once I’ve made a withdrawal request.

Hi unrelativias, Thank you for your review! We’re glad to hear you’re enjoying your experience with our bonus and our selection of slots. It’s great to know you find the website layout well-designed. We hope you continue to have a promising experience as you work through the wagering requirements! Best regards, Gamblezen Casino

user avatar

As a roulette enthusiast, I’ve found Gamblezen to be a real gem. The variety of roulette games is extensive, and the payment process is seamless. The site is user-friendly, and customer support is excellent. I highly recommend this casino to fellow roulette lovers!

Hi zalruo, Thank you for the wonderful review! We’re thrilled to hear that as a roulette enthusiast, you find Gamblezen to be a gem. It’s great to know you appreciate our variety of roulette games, seamless payment process, and user-friendly site. We’re glad our customer support met your expectations. Your recommendation means a lot to us! Best regards, Gamblezen Casino

user avatar

Nice casino, with lots of bonuses and promotions. Offering no deposit bonuses from time to time. Interface is easy to navigate and all of top notch games are available here.

Hi heruebri4, Thank you for the great review! We’re pleased to hear you enjoy our bonuses, promotions, and no deposit offers. It’s fantastic to know you find our interface easy to navigate and appreciate our selection of top-notch games. Best regards, Gamblezen Casino

user avatar

So far, my husband and I have had nothing but positive experiences with Gamblezen. The payouts on most slots are decent, and the staff are friendly and attentive to any issues. The site’s layout makes it easy to navigate and find what you need. Our initial withdrawals were quick and straightforward. Currently, we’re waiting on two withdrawals after a lucky streak on Sugar Rush by Pragmatic Play. Overall, Gamblezen has been great—definitely the best casino we’ve tried so far!

Hi kklaretj2001, Thank you for the fantastic review! We’re thrilled to hear that both you and your husband have had positive experiences with Gamblezen. It’s great to know you find our payouts decent, our staff friendly, and our site easy to navigate. We’re glad your initial withdrawals were quick and straightforward and hope the remaining ones are processed smoothly. We appreciate your feedback and are delighted to be your top choice! Best regards, Gamblezen Casino

user avatar

One of the standout features of Gamblezen is its clear and user-friendly interface, which simplifies managing your gaming account and making payouts. Navigation is smooth, and I’ve always been able to find what I need without any hassle. The fast and secure deposit and withdrawal methods add to the convenience of playing. I highly recommend Gamblezen for its practical interface, which enhances the overall gaming experience!

Hi hogankirillab, Thank you for the great review! We’re delighted to hear you appreciate our clear and user-friendly interface, smooth navigation, and the convenience of our fast and secure deposit and withdrawal methods. It’s wonderful to know that managing your account and making payouts has been hassle-free. Best regards, Gamblezen Casino

user avatar

I’ve been giving Gamblezen a go, and it’s been pretty fantastic! I really enjoy the cashback feature—it’s a nice little bonus. The game variety is impressive and keeps me entertained for hours. Plus, the design is sleek and modern. I did run into a minor issue once, but their support team handled it like pros.

Hi aezelvalffoxds, Thank you for the fantastic review! We’re glad to hear you’re enjoying the cashback feature and our impressive game variety. It’s great to know the sleek and modern design enhances your experience. We’re also pleased that our support team was able to handle the minor issue effectively. Best regards, Gamblezen Casino

user avatar

I joined Gamblezen when it was new to the market, and while there were a few initial hiccups, they were swiftly addressed by the friendly and responsive customer support team.

The game selection is solid, and I always feel confident that my withdrawals will be processed in a timely manner.

Gamblezen is definitely worth checking out, and I’m excited to see how it evolves over time.

Hi wellslesligj, Thank you for your review! We’re glad to hear that despite the initial hiccups, our friendly and responsive customer support team was able to address your concerns promptly. We appreciate your patience and support as we continue to improve. Best regards, Gamblezen Casino

user avatar

Gamblezen is a highly reputable and excellent casino. I’ve used it primarily for slots, and while there are occasional delays with deposits and withdrawals, the support team is proactive in resolving any issues. Typically, withdrawals are credited to my account within the same day. I fully recommend Gamblezen; it’s definitely a top-notch casino!

Hi asanwdi, Thank you for the excellent review! We’re pleased to hear you find Gamblezen reputable and top-notch, especially for slots. We appreciate your understanding regarding occasional delays and are glad our support team has been proactive in resolving any issues. It’s great to know that typically, withdrawals are credited the same day. Your recommendation means a lot to us! Best regards, Gamblezen Casino

user avatar

Gamblezen Casino News

Read all news about Gamblezen Casino, check for updates and stay tuned for exclusive bonuses.

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