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Gamblezen Casino

Our Rating CasinoRank
9.1/10
CasinoRank
Player Rating 1154 reviews
9.8/10
1154 reviews
Complaint Response 24 complaints
1 day avg. 24 complaints

AskGamblers Quick Overview

Editor’s View

After reviewing Gamblezen Casino, one of the major benefits is their choice of payment methods, fast withdrawals and excellent game choice. The casino has a friendly atmosphere, accompanied by friendly support agents.

What we like
  • 10,000+ games
  • Fast withdrawals
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits - per transaction
  • Withdrawals not processed 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gamblezen Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://gamblezen.com/
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Spanish, Portuguese, Polish, Italian, Norwegian, Danish, German, Finnish, Greek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program

General Information About Gamblezen Casino

Gamblezen Casino is an online casino available on any web and mobile platform. You can play your favourite games on the go and switch devices. You can use AskGamblers to register, and further down the page, you’ll find a selection of welcome bonuses.

The casino is available in multiple languages, which we have listed above. You can also use our casino review to get all the information you need to get started.

StallCation

Complaints

Read the complaints other players have left for Gamblezen Casino. Learn more about complaints.

Show all complaints
Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,

I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and failure to act in accordance with their own policies.

Summary:

On June 19th, 2025, at 17:10, I had a balance of €7,232.62 on my casino account (see attached screenshot from game history) what was my last bet of the day.

At 17:52, I sent an official email to [email protected] requesting a daily loss limit of €100 to be set on my account (see attached screenshot of my email).

I received a denial response at 17:58, informing me that setting a loss limit was not possible.

As a result, I was unable to activate any protection tools and continued to play, eventually losing my entire balance of over €7,200.

This is a clear violation of GambleZen's own responsible gambling policy, which explicitly states that players can request loss limits by contacting support. I acted proactively and requested this limit before any further loss occurred, yet my request was denied without proper justification.

Also you are supposed to be able to take 1500€ withdraws per day with my vip level but you are not able to do so until their financial department has approved the last requests

My request:

Due to the casino's failure to act responsibly and in accordance with their stated policies, I request the following:

A full refund of the amount I had on my account at 17:10 on June 19th, 2025 (€7,232.62), returned to my casino balance with loss limit of 100€ per day,

OR

A refund of 80% of that amount (€5,786.10) paid directly to my bank account.

I believe this is a fair compensation due to the casino's failure to provide the advertised responsible gambling safeguards.

Thank you for your support in this matter.

Sincerely,


staus Rejected
Gamblezen Casino - The CAD 3400 payment was declined resulting in the worst experience I have ever had

I am a player from Canada. I discovered Gamblezen through Askgamblers, where the website was verified and received a high rating of 9.3. Based on this trust, I chose to open an account and began playing.

My username is Jacksonq716. On April 24, 2025, my account balance reached CAD 1900, and I proceeded to make a withdrawal request. According to the website’s withdrawal policy, I submitted three withdrawal requests for CAD 750, CAD 750, and CAD 400, with withdrawal IDs ID37352612, ID37352614, and ID37352619.

I completed all KYC verifications as requested by the website, as well as additional verification steps detailed in an email from the KYC team the following day. (Although my payment method was Interac, they also demanded pre-authorization and direct deposit information from other bank accounts.)

Unfortunately, on the third day, my withdrawal requests were canceled without any notice or explanation through the website’s backend.

I immediately contacted the online support team. However, they informed me that my withdrawal requests appeared normal on their end and that any issues could only be addressed by emailing their KYC department, as live support could not handle or identify the problem.

I emailed the KYC department while continuing to play on the site. Eventually, my balance grew to CAD 3400 — without receiving any bonuses (please refer to the attached screenshots). I submitted five separate withdrawal requests, each under CAD 700, following the site’s guidelines.

However, none of these new withdrawal requests were processed either.

I sent two emails to the KYC department but have received no response at all.

This entire experience blatantly violates the website’s stated commitments and withdrawal policies.

I respectfully request that AskGamblers intervene in this matter and to provide a fair resolution and necessary assistance.

Thank you for your attention to this serious issue.

staus Rejected
$3430

Complaint Statistics

Resolved 7
Avg. Amount $ 1,014
Avg. Complaint Duration 3 days
Avg. Response Time 1 day

Review this casino

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Player rating
9.8/10 1154 reviews

Top reviews from our players

Inactive user
1/10

The only advantage of this casino is a very wide selection of slots and providers and many bonuses, everyone can find something for themselves, generally the website is also refined because it is nice and colorful so there is nothing to complain about, in my opinion the creativity of the website creator is very inventive and interesting.

On the other hand I do not recommend this casino to anyone, they ignore you very quickly in the chat, secondly slots marked as hot are a scam, I made several deposits on 8 slots only 2 granted a bonus and the winnings from them are x12 the rate at the lowest rate, slots are set to a very small percentage of solvency, all money even 1 euro has to be turned over 40 times which is tiring and not nice. I generally advise against this casino because it is very difficult to hit free spins and it is impossible to win anything.

Hi, Walleiceland! Thank you for sharing your feedback. We’re glad you like our wide selection of slots and the design of our website! Regarding the hot slots, please note that the RTP (Return to Player) is a long-term average and does not guarantee short-term wins. While we strive to offer a fair gaming experience, results can vary in the short run. We’re sorry to hear about your experience with the bonuses and customer support, and we’d be happy to assist you further if you reach out to our support team. Best regards, Gamblezen Casino

user avatar

Gamblezen is the best online casino out there right now! I highly recommend it to everyone. They offer plenty of bonus options (gaint welcome pack, reload bonuses, cashback, everyday boneses, free spins) and have quick and responsive customer service, and treat their players exceptionally well.

Hi, provotis! Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying all our bonus options and quick customer service. It’s fantastic to know that we’re meeting your expectations. Best regards, Gamblezen Casino

user avatar

I have nothing but respect for Gamblezen when it comes to payments and honest practices. As soon as I registered, I completed the verification process. It took a little less than two days for my documents to be approved, and then I started playing my favorite providers. Anything can happen in gambling, but I can confidently say that withdrawals here are fast.

Hi, viagrenar! Thank you for your thoughtful review! We’re glad to hear that the verification process was smooth and that you’re enjoying fast withdrawals. We take pride in being transparent and providing a fair gaming experience, and it’s great to know you’re having a positive time with us! Best regards, Gamblezen Casino

user avatar

Gamblezen is one of my favorite casinos. I've been here for a few months, and it’s only been a positive experience. The support team is the best—always helpful and friendly. I like the bonuses and weekly promotions. I’ve had a few withdrawals, and they were processed quite quickly. However, it’s important to keep in mind that verification may take some time. I’ll definitely recommend Gamblezen Casino

Hi, grataben! Thank you for your great review! We’re so happy to hear that you’ve had a positive experience with us. It’s wonderful to know that our support team, bonuses, and weekly promotions are meeting your expectations. Best regards, Gamblezen Casino

user avatar

This casino is where I can truly unwind and have a blast! The lively vibe, paired with their vast array of games, offers an exhilarating gaming adventure. I especially enjoy Pirots and Pirots3 slots, the graphics is awesome! Plus, the Gamblezen support team is super helpful, always ready to step in when luck isn’t on my side. All in all, I’m thoroughly enjoying my experience here!

Hi, corblimyvolu! Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the lively vibe and the exciting selection of games, especially the Pirots slots! It’s great to know that our support team has been there to assist you whenever needed. We’re here to ensure you keep having fun and winning big! Best regards, Gamblezen Casino

user avatar

I would recommend Gamblezen to anyone who enjoys trying new casinos. I was pleasantly surprised!

It works really fast and smoothly.
Verification is incredibly easy—you’ll be verified in just 30 minutes.
Withdrawals aren’t instant, but you’ll usually receive your money within 24 hours, depending on when you made the withdrawal.
I found the RTP here to be very high (or maybe I just got lucky).
There’s a bonus calendar, so every day you can choose a different bonus—they’re very generous with them!

Hi, ygunri! Thank you for the wonderful review! We’re so happy to hear that you were pleasantly surprised by your experience with us. It’s great that the verification process was quick and easy, and that you’ve enjoyed our generous bonuses and fast withdrawals. We’re always aiming to offer high RTP and fun gameplay, and we’re glad it’s been a positive experience for you! Best regards, Gamblezen Casino

user avatar

This month, luck has truly been on my side! Along with enjoying slots from great providers, I also tried my hand at live games and had amazing luck in Crazy Time. While I know the outcome doesn’t depend on the provider, I have to say that playing at Gamblezen through the mobile version is incredibly convenient and comfortable.

Hi, sastcasni! Thank you for your great review! We’re thrilled to hear that luck has been on your side, especially with Crazy Time and your mobile experience. It’s fantastic that our mobile version is making your gameplay more convenient and enjoyable. Best regards, Gamblezen Casino

user avatar

Discovering Gamblezen has been like striking gold! The first time I played, I was blown away by the graphics and fast loading times. The bonus offers keep the adrenaline pumping, and I often find myself chasing those wins! The payout speed is impressive—my 300+€ came to me as fast as I could imagine.

Hi, cocktimea! Thank you for the amazing review! We’re thrilled to hear that discovering Gamblezen has been such a rewarding experience for you. We’re glad you enjoy our graphics, fast loading times, and exciting bonus offers. It’s great to know that the payout speed has met your expectations too! Keep chasing those wins! Best regards, Gamblezen Casino

user avatar

I want to tell the story of my gambling experience at Gamblezen. An important feature of this casino is its reliability and integrity in its work. Throughout my time here, I’ve always trusted the security of my data and the fairness of each game. There really is a large variety of games at Gamblezen. Each one stands out with its uniqueness and atmosphere. Catering to the tastes and preferences of different types of players, the casino offers not only several variations of classic games but also exciting new releases that follow modern trends in the world of gambling.

Hi, xaeplycop! Thank you for sharing your wonderful story! We’re so glad to hear that you trust our security and fairness, and we’re thrilled that you’re enjoying our wide variety of unique games. It’s great to know that both classic favorites and exciting new releases are keeping your gaming experience fresh and enjoyable. Best regards, Gamblezen Casino

user avatar

I’ve been using Gamblezen for about 6 months, and while my first withdrawal experience wasn’t ideal, things have improved significantly since then.

Customer service has become more responsive, withdrawal timeframes are much faster, and the overall experience has been excellent. For account verification during your first withdrawal, I’d recommend reaching out to customer support via email—it’s a smooth process.

After resolving my first withdrawal, I’ve had no issues since. Withdrawals now often arrive well before the timeframe stated in the T&Cs.

The game selection is fantastic, and they offer multiple deposit methods, including crypto and bank transfers, which is super convenient.

Despite the initial frustration with verification, my overall experience has been great, and I’d definitely recommend this casino!

Hi, itpesut! Thank you for your thoughtful review! We’re happy to hear that your experience has improved over time, and we truly appreciate your understanding regarding the initial verification process. It’s great to know that you’re enjoying the fast withdrawals, diverse game selection, and multiple deposit options. Your recommendation means a lot to us, and we’re here to ensure your future experiences are just as great! Best regards, Gamblezen Casino

user avatar

Gamblezen Casino News

Read all news about Gamblezen Casino, check for updates and stay tuned for exclusive bonuses.

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