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EUcasino

Our Rating CasinoRank
7.4/10
CasinoRank
Player Rating 40 reviews
7.5/10
40 reviews
Complaint Response 7 complaints
3 days avg. 7 complaints
What we like
  • Mobile-friendly design
  • UK Gambling License
  • Manual Flushing
  • Seal of Approval
What we don’t like
  • No live chat
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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EUcasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.eucasino.com
Established
2009
Licences
Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, Danish Gambling Authority
Affiliate Program
EGO
Languages
Finnish, German, Norwegian, Slovenian, English, Swedish, French, Danish
Casino Type
Instant Play, Mobile, Live Casino

EUcasino is an online casino, featuring numerous online slots powered by SkillOnNetMicrogaming and a variety of other software providers. Unlike many casinos, EUcasino has multi-language and multi-currency options, so players worldwide have the option to play in whatever format they are most comfortable with. EUcasino is licensed by Malta Gaming Authority and UK Gambling Commission.

Restricted Countries

Players from Hungary, Romania, the Republic of Cyprus, Italy, Israel, Turkey, the German State of Schleswig-Holstein, France, Mexico, Spain, Denmark, Belgium, and the USA are not allowed to deposit any money into a Real Money account, nor play in Real Money mode.

Mobile Gaming

Most of EUcasino’s games are available for play on mobile devices. In order to access mobile games, no download is required.

Security and Fairness

EUcasino is also very security focused and reliable. For transaction security the casino use SSL encryption. This way, all customer data will be treated as confidential and will not be sold to third parties.

Since the casino is powered by SkillOnNet, one of the safest software providers, players can be assured that each game outcome is fair and unbiased.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for EUcasino. Learn more about complaints.

Show all complaints
EUcasino - Poor customer support, unable to solve my issues for days
Two weeks ago i registered here after reading the good reviews on askgamblers. With my registration i noticed that i did not recieve a activation or verification link for my account on eucasino. However i was already logged in after registration. So i went to live chat and asked why i did not recieve a activation link? I don't like suprises with verification or delayed payments, account issues so i always make sure that everything i ok before i deposit. The live suppory chat send me a few emails (according to the support agent). And yes i do believe that she had send the email to see if i can recieve any email from them, wich i did not recieve in the end. I left the chat without any result. Later i decided to come back and see if i could fix this wierd problem with eucasino. I tried to log in again since the live chat is only available when you are logged in. Two times i hit the wrong password (i use so many diffrent onces on all the casino's where i play) and i decided to retrieve my password. So i went for the option "forgot password" and after that i had to fill in a security question and after that you get a code on the same password retrieve page on eucasino and a mail with instructions wich i again did not recieve. Here i was already pissed because all the trouble i had to went trough to get a simple account verrification after registration. Unexpected at the end of the day i recieved a follow up email regarding the earlier conversation on live chat. And i reaponded to that email by stating that i could not open my account because of the wrong password popup each time. (I am now 100% sure wich password i used, this i rememberd later, but still i could not log in. I suppose this is because i chose to retrieve my password after typing my password wrong two times in a row. Now i have been in contact with support regarding the chat follow up email i recieved from them. The wierf thing is that they say have numerous times send me a new email with password. Day after day i responded to them saying that i have not recieved any email to retrieve my password. They claim that they have done so. This whole time i can communicate with them on the emails that i do recieve from them, SO HOW IS IT POSSIBLE that they claimed to have send this so called password. The support constantly says the same thing, wich is a lying. And i am sick of it. I just want to know why? So in the second last email i asked them why in gods name they could not just type a temporarely password in the next email so i could go to my account and set a new password. Note that there answer was always the same!! Wich was that they had send me instructions to retrieve my password. And now they say that they need a picture of me holding my ID card next to my face???????? I have never had to do this in the over 100 casino's where i have played at. And now i have to do this just to get back in my own account. They know that it is me. My experience so far has been horrible. Especially when it seems that they are flat out lying about sending may password in a email. So i can communicate with them responding to the follow up email that they send to me after the live chat experience, but i can't recieve my passwords from the same email as i have communicated regarding this matter? So to me right now it seems like they are playing with me. In the meantime i had already opened a account on eucasino's sister site playmillion. Deposited 37 euro and cashed out 500 euro. The next day i recieved my funds on my skrill account. No hassle at all!! Oh and yes, at playmillion i have registered my account with the same email as eucasino. So this should be easy going... But all i can say is that this is a new kind of "horrible online casino experience.
staus Resolved

Complaint Statistics

Resolved 3
Avg. Amount $ 267
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

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Player rating
7.5/10 40 reviews

Top reviews from our players

Nice game selection, bonuses are good, wagering could be a little lower but it is possible to wager the bonus, almost all popular deposit methods used by gambler's, support email responded verry quickly.

Withdraw processing could be a bit faster, I play on many different sites but this one is the slowest of them all.

Thanks for your review and great comments. Regarding withdrawals, our policy is to pay within 11 business hours including weekends . Occasionally things make it longer but in the main we achieve this for the majority of our players. Anyway, thanks again for the positive feedback and good luck at EUCasino

user avatar

One of the oldest SkillOnNet casinos and today it is still one of the best also. I signed up at EUcasino a while back ago, I think at least 6 years ago. Back then, they were offering a nice freebie of €10 no deposit required but I had to sign up via an affiliate in order to receive the bonus. Also, the freebie can only be added to your account when your e-mail address is confirmed and personal details are fully filled in. Those things are mandatory if you play online casino so it's not an odd thing for them to ask from their players.

When EUcasino was new, they didn't have a lot of games to offer, most games are from their own brand SkillOnNet, NextGen, WMS and that's about it. NetEnt and other providers were added years later, also their first casino was a download version, just like Microgaming casinos but nowadays they all are flash version, personally I think it's better, it is easier to play and requires no harddisk space. Chromebook owners would not have any problem playing.

There was no fee on deposits back then and I was surprised that they've added a high fee of 5% upon any deposit. It is ridiculous and this was the reason why I stopped playing at their casino, many years passed by and I recently found out that they have removed all fees from their deposits which is a major improvement. I was kinds disappointed by it and now things are going the right direction. Withdrawal took about 4 days at first but now it only takes 24 hours, only apply when your account is verified though.

I'm still disappointed about their bonus terms, slots from SkillOnNet games count 100% wagering and other slots has less than that, from 80% to 50%. Sure their wagering requirements is lower than others but if you do the math, you probably have to wager twice as big. It is a smart move of them since almost no one read the terms, only the experienced gamblers. So beware of those bonus terms. Also, jackpot games are excluded from the bonus money, when any jackpot game is opened, it will show real cash balance. EUcasino is a good casino but there are better ones out there.

Thanks for your feedback. If you go back to play you will find a lot has changed since you were last there. Wagering conditions are different now and the casino client is new in HTML5 which makes it faster and a much better experience. Also lots of new games have been added recently so EUcasino is back to the top again, where it has been for many years

user avatar

Good casino and layout. Good bonuses when you sign up. Have all my favourite games

Withdrawal take far to long. First withdrawal I understand as they have to verify account but my second withdrawal as been pending for 4 days now and the site states only 48 hours.

Would of been a 10 otherwise.

I don't have your username so i cant check but apologies for the delay in sending you last payment. Does that mean our score was 9.5 ? thanks for the review The EUcasino Team

user avatar

I'm not completely sure what the deal is with the SkillOnNet casinos - AskGamblers says they are the owner of EUCasino which would make sense considering you need to choose a different username at each of the sites using this software, but the games, promotions, quality of support and withdrawal times seem to vary quite a bit between the various different brands.

I like EUCasino's website, the games are organised neatly and it's generally easy to find what you are looking for. All of the various terms and conditions are listed right on the homepage too which makes them very easy to locate but seems a little bit messy to me - why not put them on their own page?

Other players say they receive a lot of promotions from this casino, and I do remember getting a few back when I first signed up so I suspect the casino chooses to focus their resources on recent depositors. That's fair, though I think they would do well to send out the occasional nugget to people who have perhaps forgotten about the casino recently or have been playing elsewhere - I know that often makes me return to a casino I haven't played at for a while! When I have received a match, reload or free spins bonus the wagering has usually been 30x the bonus amount which is about as good as it gets these days.

I only made one withdrawal from EUCasino as far as I can remember and it wasn't processed as quickly as I would have liked. I did need to get my documents approved, which I should possibly have done before I started to play, but I still waited another two days after that was done to receive the money in my Skrill account. It's not the slowest time around by any means but plenty of casinos offer same day withdrawals these days and as an EU focused casino I think these guys need to do the same if they wish to remain competitive.

I was pleased to see a download casino available but when I decided to try it I found the game selection to be quite limited so I stuck to using the browser based instant play version after that. The instant casino features many NetEnt games but lots of my favourites are missing including Dead or Alive. I can't help feeling that these casinos don't like offering really high variance games, and what kind of casino doesn't like to give it's customers a shot at a big win?! Even the big paying WMS slots available at other SkillOnNet casinos such as SimbaGames and Playmillion aren't offered here either.

I have deposited 20$ here and there on random casinos (I'm new to the online thing,) found a couple entertaining ones but always bugged me when they didn't offer the auto spin feature.

I played practice mode for a while found a few games I like there's quite a bit of variety here so I decided to deposit here because they offered free spin bonus on first 3.
First deposit 20$ got me 40$+30 spins starburst I think I got 6$? Extra of those spins.
With that 46$ I went from 5$-80$ 4 or 5 times then lost it.

Second deposit 20$+10bonus+16$ on 25 free spins on gonzo (one of my favorite games) unfortunately I pretty much lost that 46$ quickly without any gains at all.

Then third deposit 20$+10bonus +70 spins on koi (terrible game for me) believe I came out with 4$ on 70 spins went back and forth from 10$-40$ till I was down to my last 8$ hit a bonus on Jack and been (my other fav game).

I'm at 170$ now I still need 210$? To go through my wagering requirements to cash out but it's not a big deal because I would rather have the money in there to play 15-20$ a day its not as exciting playing practice.

I recommend this casino to anyone new.
My favorite games are: Starburst, Gonzo, and Jack and bean I recommend anyone new to try them the beans and bonuses are exciting lol.
Practice mode + autospin is also a very big deal to me because I like to see all the bonuses the games give.

I haven't talked to support or anything so I can't comment on this.

But there's a lot of different games and practice mode to play if you're uncomfortable with dropping in money right away (like me).
And it is possible to win! I have much better luck at casinos myself but it's nice knowing it's not lose situation here I'll probably be playing here for awhile.

I definitely recommend this one.
Autospin
Free practice mode
Easy to check wage requirements
Very simple menu
Good variety

No Keno
No menu to check promotions
Can't seem to find live support only email
(I'm on mobile)

Inactive user
10/10

EUcasino is an online casino, powered by Skill On Net software. This is one of my favorite casinos in this group and with the Red Kings occupies a place of honor in my long career as a passionate gamblers from the neighborhood. Before in more than ten days I made a deposit of 80 € and after half an hour at the Medusa slot machine I won over 150 €. Later, I lost money on the Blood Suckers slot and something to move in. This is not the only deposit in the casino, before I deposited through the card over € 150 for a weekend, but things ended up losing.

Over the years, gained experience and became the basis for a growing players. Today is one of the leading brands in Europe and around the world, offering some games that are unique and superior service. Bonus features are regular advantage over the visiting and playing at the EU Casino. This can be seen from bonuses that are listed at the top of this page. I like what is available in several languages, because my English is far from perfect at the moment. I hope you will forgive me some grammatical errors that are hidden in the details of my sentence. More important to me is that you portray my experiences and recommend the casino to their friends the link.

However, perhaps because it runs small software company, selection of games is not wide, but with video poker, Caribbean poker, roulette, blackjack, baccarat, slot machines and a few other games, it is enough to play. These games are available in versions of hits / demo to play for fun and modes of exercise, but the software must be downloaded and can be played in Flash version. Games look good and playing games quickly. Players will see that the EU Casino offers many payment options, as with the customer service that was mentioned above and a percentage of 97.9% for payment, provides clear advantages.

My enthusiasm their services border with disbelief, as they are sometimes too nice to his players, I fear that many who are prone to fraud in every way abuse their tolerant approach to online gambling industry. EU Casino offers excellent customer support that is praised in online forums. The calendar is indispensable, and the calendar is also offered with many promotions offered on EU Casino - a great promotion or more every day! Free cash gifts, happy hour offers, monthly bonuses matching and free credits to play they have to offer. Simply visit the EUcasino and check their calendar of promotions to see what is on offer today.

Conclusion: EUcasino launches powerful software SkillOnNet. With few customers, SkillOnNet provides close support casinos that run, including details of the minutes, which are specifically designed to be a unique casino, a casino visit is a unique entertainment. SkillOnNet's choice of 30 different slot machines, offering the role of up to 50 lines, progressive slot machines and other casino games that eventually are growing to the satisfaction of players. Very many reasons to immediately register and start playing. Rating 10/10.

Eucasino it is a place with very good potential for be my very usual online casino, but unfortunately I think I will never be very often player in this casino.

Things which I like is really awesome in this casino.

First of all I like that it is possible to download software on computer. Can't say that I played usually in it, but it is quite awesome to play from desktop version and not visit website at all.

I like their selection of games. Very impressive. They not only have NYX games and their own games, but also they not so long ago added games from Net Entertainment and WMS. This is was really huge addition, and it is a lot of pleasure for me.

I like their bonuses and promotions. Their reload bonuses are quite frequent and almost daily. Freespins offers can be better of course, because usually you can get many freespins on for big deposits, and I am not big depositor.

There is all pluses for this casino, and I rate it with 6 stars. There is couple of things that I am absolutely thumbs down.

I did not like terms and conditions for bonuses and promotions. First of all they have crazy 10% max bet on amount of bonus received. It is absolutely bad for low players, because when I get 20$ bonus my allowed max bet is only 2$, and with high balance it is hard to met wagering requirements. Also they added players from my country to list of not eligible for no deposit free chips. So if casino credit me free bonus and I will met WR and request withdrawal - I will not be paid. But they still send me offers with free chips or freespins without deposit - it is very bad.

Withdrawals took more than 24 hours all time. It is not very good. Usually it is under 48 hours, but still it is quite long.

Casino instant play version seems not very stable, couple of times I had problems and lags in it.

I became a member at this casino last year, when they offered a no deposit bonus for new players. Some time ago I became aware that this casino is a sister site to few other Skillonnet casinos that don't allow free bonuses to my country. When I received this bonus, I lost it without any success.

From time to time they have sent me some no deposit free spin bonuses and I don't really like that, since they have a term that players from my country are not allowed to have any free bonus that doesn't require deposit. It's like offering something sweet for someone who's on a diet. I've claimed those free offers but never have won anything anyways.

But other than that, I really like this casino. I've made several deposits there and I like the design of the lobby, mostly I play there on instant play, although they offer download and mobile versions as well. The only thing I don't like is that I haven't been able to make a cashout from this casino because either I am chasing a big win or completely opposite- have a dreadful session without any luck.

I can also say only good things about their support. I have contacted them many times with questions about their promotions and terms and they have always been very supportive and helpful. They have nice game selection from Netent, Nextgen and two other softwares and mostly I play there Nextgen slots. Nothing ever laggs and overall I am pleased with their services.

I can definitely agree with the score they have on askgamblers- 8/10. The only two minuses is that I cannot receive any free bonus and as a depositor I would like to have some treats from time to time. And secondly, I would like to see there some of Microgaming games, to make their game selection even better. That being said, although I haven't made a withdrawal there, I think they are trustful casino and I recommend them.

The same time I came across Jackpot Magic, Queen Vegas and some other casinos which they are all similar if you ask me, that way I came across EuCasino, just because they were all listed on one site as a Cryptologic casinos with free chip offer. Not being such a big fan of those slots, but have some favorites, while I play them if I have a chance, so that was the reason I joined all this casino, free chip offer.

Some of them were with 10 euros bonus some of them with 20 euros bonus, which EuCasino was with the smaller bonus of 10 euros free. The wagering as I remember was X 60, while the bonus was tiny and a lot to wager, but you'll never know. I downloaded the casino and was hoping to see all Cryptologic games, but on my biggest surprise there were some of the Netent games, such as Starburst, Gonzo Twin Spin etc.

I opened account insert the bonus code in the bonus section and my bonus was added right away. I contacted the live support, must say very professional one, which for me is very important thing, and think as the most of players care about that detail. Getting those 10 euros free of course I opened Starburst and stat spinning. Honestly I didn’t have that feeling that will wager the bonus, but still wanted to try. I lost exactly 5 euros, so with a 5 left I opened Twin Spin and said, if I trigger something good, if not nothing.

When I was left with 0.75 cents, Twin Spin got me 18 euros, so great I thought, still have chance to do something with my bonus. Well Twin Spin can be so cruel at times, just because after those 18 euros win, Twin Spin just eat all my bonus after, what a unpredictable game, actually aren't they all. The minute I thought I will spin for a bit longer, the next minute left me with only few cents on my account. I played those sew cents on Starburst and that was all. I have never deposited here, but will so, just because I like this casino and like their welcome offer of 100% match included with 99 free spins on 3 different games. They are Malta licensed, have great support and nice welcome first deposit offer, which I recall is X 30 the bonus.

I have to start my review by saying that EU Casino is the first Skill on Net casino where I managed to wager the no deposit bonus they were offering. In the time I joined this casino they were offering a 10 no deposit bonus with the standard 60 x bonus wager and 100 max cashout. I have to say that for any other software this wager would seem high to me but for Skill On Net it’s just about right.

I made an account and after the standard email and personal data verification I entered the code in the cashier and the bonus was added to my balance. I started playing Super Safari and the game was paying good from the start. In one spin I got 5 elephants on a winning payline and a win of 50 $. The bonuses just kept coming one after the other. 3 hippos, 3 lions 3 scatters. When I moved on to Medusa my balance was 120 and I had about 200 left to wager. I started playing Medusa on a 0.50 bet but she wasn’t in the mood and soon got my balance down to 80$. I didn’t like this one bit. I decided to make a risk and started playing 300 Shileds on a 0.50 bet. This turned out as a smart move because I got the bonus game very fast. In the bonus game I managed to unlock all of the shields and in the last stage I got two wilds on a winning payline. Everyone who has played this game knows that a win with wilds on the last stage means a 300 x win. My win was only 1 euro but multiplied by 300. I had 360 on my balance and finished the wager very fast.

I contacted live chat support and they told me to upload the documents and make a first deposit of 20$. The withdrawal was pending the day after and the next day when I woke up the money was on my Neteller balance. No problems at all. After that I had one more withdrawal here of 80$.

I recommend this casino because I didn't have any problems with my withdrawal whatsoever.

EUcasino News

Read all news about EUcasino, check for updates and stay tuned for exclusive bonuses.

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