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Page 2 – Player Reviews for Dream Vegas Casino

Dream Vegas Casino
Welcome Bonus

100% up to £100 + 100 Free Spins

18+. New players only. One offer per player. Min deposit £20. Max bonus bet £5. Offer: 100% match bonus on 1st deposit up to £100 + 100 free spins. Free spins expire in 72h, winnings capped at £100, credited as cash and are immediately withdrawable. Bonus funds expire in 30 days and are subject to 10x wagering of the bonus funds. Only bonus funds count towards wagering contribution. Affordability checks and Terms apply. Please Gamble Responsibly. BeGambleAware.org.

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Our Rating CasinoRank
7.7/10
CasinoRank
Player Rating 21 reviews
6.6/10
21 reviews
Complaint Response 30 complaints
2 days avg. 30 complaints

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Player Rating
6.6/10 ● 21 reviews

Top Reviews From Our Players

The site is great from what I've seen so far. Functionality of games is perfect and the live chat are very quick to respond. The verification process was about a day so not too bad either.

While I await the processing of a €5000 withdrawal with €15000 still waiting in my account I must say the reviews and complaints are concerning. I say a lot of people mentioning that it's difficult to get the money off this site and many saying winning were confiscated without reason?
In addition I must question both the €5000 weekly withdrawal limit and the 2 day pending period. That's mental. €5000 per week? How can you entice high stakes players if it's going to take me 4 weeks just to get 20k not including the pending period? I withdrew 30k from sky vegas a week ago and had it the next day.
Why would someone deposit a couple thousand if they can't withdraw the winnings when they win it?

Hi 7DEUCE20, thanks for your review. We are happy to read that you are enjoying our site and that you are happy with our 24/7 online support chat team... They are great! Regarding your withdrawal, as is stated on our T&Cs, non VIP player don't have the capability to increase their withdraw limit, but if you want, you can ask for a review. We would also like to add that as a non VIP player, it is normal to wait 48 hours for your withdraw. We hope this helps. Have a good week 7DEUCE20. Best, Dream Vegas Casino

user avatar

Good selection of games. Easy to navigate with a search bar. Online chat is friendly.

Withdrawal has been stuck in pending for over 80hours. It only took a few to confirm all documents which game me high hopes but since then I have been told different things as to why this is taking so long. The latest being that the first cashout can take an extra 48 hours due to verification, I told them my documents were verified almost instantly and was told that this wasn't the verification that slows down the withdrawal. Seems like a shady practice trying to entice players into reversing withdrawals.

Hi 19RUBBERJONNY86 Thanks for taking the time in writing this review. We are very happy to hear that you are enjoying our games :) Regarding your withdraw, we are trying to investigate your case further, but we can’t find you with your AskGamblers Username. In order to proceed we will need some personal details. We have tried sending you a private DM but unfortunately, your account in AskGamblers cannot receive any messages. We highly recommend you contacting our Customer Service team via our 24/7 live chat, so we can help you with this matter. Thanks, Dream Vegas Casino

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Inactive user badge
5/10

Great selection of games. First few deposits, I got lots of bonuses and long play time.

I can no longer play my favorite game because it is suddenly blocked in Canada. Bonuses have dried up on my other favorites. Has become a money draining experience, with little play time to make it worth while.

Hi CLIFF7090, Thanks for sending us your review and thanks for the green stars :) We have just reviewed your account and as a Canadian player, there are some Game Providers that do no operate in Canada. We have no control over this so as a player, you will have to choose alternative games that are provided to you on site. Regarding bonus functions on all games, this is something that is also out of our control and the game bonuses/outcomes of any online casino game are determined by a computer programme known as a random number generator. We hope this helps. Have a good week! Best, Dream Vegas Casino

user avatar

lots of different games really nice
I enjoy the website good looking !

So, I deposit 80 euro's should have gotten 200% welcome bonus witch I didnt get while i did click on the bonus.
then I did 200 witch should give me 40% and on my 3rd another 200 witch should be 60% bonus.
I haven't got any of this, the livechat told me that I can have 50 euro's but that's it cause its my mistake.
While I'm 100%sure that i did select the welcome bonus.
I would not like to play here anymore the way they help you is insane, i went to livechat and they just trying to get ride of you for 20-50 euro bonus money and they don't even read what you are talking about

Hi JOANITO! We are happy to hear that you like our selection of games and our website. We are here to give the best service we can and words like this are always great to read :) Regarding your deposit and bonus, we highly advise to get in touch with our live chat team to get a resolution on this. Have a great day. Best, Dream Vegas Casino

user avatar

White Hat Gaming Limited Casinos I like, quick payout, good overview with many games and providers

If I have to be finicky here to then it must be Withdrawal Limit, only 5000 euro a week

Hi there! Thanks for your review! We are happy to read that you like our site. Kind regards, The Dream Vegas Team

user avatar

A nice site to play at. I play on various casino sites and I enjoy the wide collection of games dream vegas offer. I love it that I can play on my phone too. This way I don't have to sit to play but can move around or even do the houseworks ;-)

The pending period is quite high. Would be nice if you can take out your money quickly without having ti wait.

Hi GemmaB! Thanks for sending us your feedback! We are happy to read that you like our work and that you enjoy our mobile-friendly version of the site 😊 Regarding your comments about the pending period, a minimum wait of 48 hours is required in order to give enough time to the finance teams to do the pertinent checks. We hope our explanation helps. Have a good week! The Dream Vegas team.

user avatar

I have been playing for more than 3 years and I know well how the new casinos can be bad. However, I have to write from Dream Vegas that I have only a good experience. The page is prety well, they have a good selection of games and of course I also have a luck. Within 24 hours, they verified my account and it was on the first time. There is no dirty policy with requiring unnecessary documents. After another 24 hours, I received my email confirming my withdraw. I am very happy with dream vegas because everything is going like the player want.

I recomment this casino....

I missing games of "books" from play and go and amatic providers. Nothing elese for me...

Thank you so much for your awesome review, DUSANK2208! We keep adding new slot games every week, so stay tuned! And if you ever feel that there is a game you can’t find, contact our support team via Live chat… They are active 24/7 and they will do the best to help you out! Kind Regards, The Dream Vegas Team

user avatar

A White Hat Gaming/Cadell site so part of a large group of casinos which offers some comfort to potential customers. Large selection of games including Netent, Big Time Gaming and Williams.

48 hour pending withdrawals is really poor in a climate where some casinos can have your money back in your account in minutes and not even the option to lock withdrawals makes me suspicious that they are looking for customers to reverse and lose their winnings. Lack of providers such as Play n Go and Push Gaming is a letdown too.

Hello BENDOVER, Thanks for your review. We are happy to read that you enjoy our big selection of games… We have a dedicated team that update our games and providers constantly! Regarding your comments about our withdrawal’s procedure; we need to clarify that they can take up to 7 working days to reach your account, and this is due to multiple external factors. Please get in touch with us for further assistance, our payment team will review your account and can give more details about your payment. We hope this helps. Kind regards, The Dream Vegas Team

user avatar

White Hat Gaming also known as Caddell Limited N.V. is one of the largest casino group online next to Direx N.V, BML Group Limited and a few others. Thou it is one of the largest casino group, it is not as great as its rivals because there are a few aspects I think are need to be improved and by doing so, they will be one of the greatest casino group.

First off the bat, Dream Vegas Casino looks outstanding! It is very noticeable they have put a lot of time and money (a lot of it ) creating their website, not only visually but I also noticed this casino website requires a heavy, high end PC or android phone, this mainly because their home page contains animated background and also animated thumbnails which is actually a feast to your eyes. If I had to give it a grade it would certainly get an A from me.

I signed up at this casino because they have an offer I certainly cannot, well...couldn't refuse. If a casino offers 200% first deposit bonus I most likely will accept it because those kinda offers are almost extinct. Where ever you go, most casinos offers 100% first deposit and some even lower than that? Yes there are a very few casinos who offered their new members 50% first deposit bonus, they definitely do not know how to sell themselves. Not only new players of Dream Vegas will receive 200% first deposit bonus, they also will get 50 bonus spins along with that, wait... bonus spins? Yes!! Finally another casino that does not use the term 'free spins' when a deposit is involved.

Although their welcome bonus is awesome, unfortunately Skrill and Neteller are excluded from this offer and for the most of us this could be a turn off but believe me, it is worth going to the store and buying that Paysafecard coupon...or you can buy it online of course hehehe. By the way this rule is apply to all casinos from White Hat Gaming so this casino is not the only one with this rule and unfortunately bonus money is not playable on jackpot games, so if your intention to hit one of the jackpots with that extra cash, it's a no go!

Withdrawal time of this casino is not very fast, I really dislike the pending time of 24 hours but when the pending time is up the withdrawal will processed quite fast, even via bank it only took a few hours to hit the bank account. I really wish that they would removed the pending time, included bonus money on jackpot games and also included Skrill and Neteller on their welcome offer but we as players do not have to say about it.

Hi LEODUBBED, Thanks for sending us this detailed review, we really appreciate it. We are happy to read that you enjoy the look and feel of our site, and yes, we did dedicate a good amount of creative time to develop the whole concept behind Dream Vegas, and we are very happy to read that you like it 😊 Regarding your comments about payment methods, bonuses, welcome offers and pending withdrawal times, we believe you should reach to our support team to have a further discussion about it with them. Wishing you a great week, The Dream Vegas Team

user avatar

At first seemed like a really good casino, nice layout and overall good experience untill I made my first withdrawal

After a good run made my withdrawal just to find out the payment method (skrill) was not allowed for bonuses. Withdrawal and all wins cancelled. They should definately not allow deposits from "forbidden" sources or at least mention something when going over bonus rules with live support!

Hi Divasd, thanks for sending us your thoughts. We are glad to read that you like our layout. Regarding our rules, you can find all our Terms and Conditions below the yellow tab of "Join Now": https://www.dreamvegas.com/terms Thanks Dream Vegas Casino

user avatar

Dream Vegas Casino is a Vegas themed online casino where players are invited to make their dreams come true with a catalogue of games ranging from slots and table games to live dealers. The casino is home to multiple leading software providers which includes the likes of Microgaming, NetEnt, Big Time Gaming and Evolution Gaming. The site can be reached in several languages and can be enjoyed instantly or on the go. Dream Vegas Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Yes EROOS1121! Thanks for your amazing review! We are glad to read your appreciate words :) We whave sent your review to our different dveloping departments and you made them happy... So EROOS1121, thanks again and have a good day! Dream Vegas Casino

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