Diamond Reels Casino
- Variety of Games
- Available in instant play and mobile
- SSL encryption
- Regularly audited
- 24/7 Support via live chat, e-mail and toll-free phone
- 2-5 pending time for withdrawals
- Few deposit and withdrawal methods
- No license seal in the footer
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
- Cayman Islands
- Czech Republic
- French Guiana
- French Polynesia
- Hong Kong
- Netherlands Antilles
- North Korea
- Puerto Rico
- South Africa
- South Korea
- United Kingdom
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 2-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 2-5 days
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Diamond Reels Casino is an online casino that features the full line of Real Time Gaming video slots, table games, and other casino favourites. This RTG Casino is completely instant-play and compatible with both desktop and mobile devices. Diamond Reels Casino is licensed by the government of Curacao. However, the information is not available publically.
Restricted Countries and Territories
Diamond Reels Casino is restricted to residents of several countries including Chile, Denmark, Finland, Japan, Netherlands, Netherlands Antilles, Philippines, Poland, South Africa, and Turkey. Scroll down to casino details to see the full list.
Players will find all the best RTG slots at Diamond Reels Casino. These include longstanding favourite video slots like Count Spectacular slot, Aladdin’s Wishes slot, Cash Bandits slot, Pay Dirt slot among others. And of course, there are exciting progressive slots on offer for those who are chasing huge jackpots, including Aztec’s Millions slot, and Eternal love slot.
In addition, Diamond Reels Casino features a range of virtual table game favourites including Blackjack variants, Baccarat, Casino War, Red Dog, Three Card Poker, and several other games. Roulette and Craps can be found among the specialty games together with Bingo, Keno, and Sic Bo.
Video poker, on the other hand is a popular game at Diamond Reels Casino. Players will find variations of many popular games, including Jacks or Better, Aces & Eights, Joker Poker, Deuces Wild, All American Poker, Bonus Poker, Loose Deuces, and more.
Diamond Reels Casino is compatible with the majority of smartphones and tablets. Players can access many of the games just by loading the casino’s site on their mobile browsers.
Diamond Reels Casino offers live chat support to players 24/7, and players can feel free to contact them even before registering at the casino. Additionally, players can contact the support via email or use the site’s toll-free phone numbers.
Security and Fairness
The entire Diamond Reels Casino website is protected with the industry standard of online safety, SSL encryption. This technology prevents anyone from being able to read or decode sensitive information sent to the casino for banking and registration purposes, such as account numbers and passwords.
All of the games at Diamond Casino have been tested and proven fair by independent audits, therefore players can rest assured the casino provides a fair game.
Recommended by experts
Good place to play. Has good bonus offers, payout timeframes are good. Verification is easy. Friendly customer support. Lots of pluses here. I am re-writing my review here as Diamond Reels responded to my previous review about them sending me emails after unsubscribing, and have not received any since that time, as well as the professional response I saw on here at AskGamblers from Diamond Reels leads me to want to re-write this review.
Not much bad about it anymore. Good place really. After some research into how RTG games work, I probably won't play on RTG much anymore but this was one of the best RTG casinos if that's what you like. Bottom line, you can't go wrong playing at Diamond Reels.
Has good bonus offers at times. Games are fun, reps are fairly friendly. Cash out is pretty easy, and verification did not take much time.
Had a couple small wins.
This place continually sent me emails after I had attempted to unsubscribe numerous times via email and via chatting with a representative.
I finally told them I would write a review sharing my experience as I view it as extremely distasteful to continue to send emails and even actual mail after asking to not be contacted about promotions.
Unprofessional and abhorrent behavior. I do not consider myself a problem gambler, I do 25-30 bucks here and there. But if this is how you act with people who spend thousands and have real problems with gambling, I find it entirely disgraceful.
Have some grace and show yourself to be above the competition. Poor marks Diamond Reels. I used to think you were pretty ok.
Diamond Reels is a great place to play. I have been treated very well so far. Customer Service is excellent, and they don't punish you for winning. Slots seem exactly fair to me.
The promotions I receive from them often have a max cashout of $350.00 which is too low to be of interest to me. That would be the only thing I have seen I disliked at all.
I like nothing! I have been playing DR for 4 years off and on. I have been a vip and not been a vip. These people are the biggest scam going!! They do anything to keep the money from you!!!
They won’t let me deposit - so I can’t win!
They won’t give me coupons - when I earned them but you don’t want them anyway because they just keep you from claiming anything you might actually win!
They take 2-3 weeks to process a withdrawal - if after $1000s you might actually win something. Then they lie and say they sent it but 2 more weeks later it still isn’t in your account.
If you ask for a withdrawal that you won - they block your whole account from
Depositing or playing because they don’t wAnt you to win or to give you what you Do win!
Still waiting for $1500 that I won a month ago! Still waiting in $8000 to just be processed from 12 days ago!!! I will never get it ever and in the meantime I can’t make any deposits or play because they are trying n their cheating best to get me to remove my withdrawal!! They do this on purpose because once I did this and within seconds it somehow just disappeared!!!
I joined diamond reels and they were good for a couple week, then they took my loyalty playback money away. Then would not offer any coupons and I called them on it. They it seemed I did need any loyalty playback money or coupons for no reason they decided, so they have false advertising in order to get you to join. They said I was in a blue tier and said they would look periodically, a year later still no loyalty from them
I'm pretty new to Diamond Reels but have had decent luck. The payouts have been quick and customer service is always helpful. I prefer RTG casinos and think this one is a winner.
I don't like that when I go to "CHAT" with customer service that I have to enter my username & the casino I am playing at. I think they already know that information and it is just used as a way to waste time.
The customer service is outstanding along with quick bankwire payouts. The support staff are extremely professional and have always treated me in a fair and equitable manner. I also like the format of the blackjack games.
Diamond Reels is a Real Time Gaming powered casino I explored about two months ago. They are a quite new casino and were established only last year and I was interested in them because they offered 50 free spins for new players. In the past I've had luck with wagering RTG bonuses and I really like the games, so without any hesitation I made an account with them.
This casino has instant play, mobile and download client but I chose to go with instant play. When my account was registered I went to cashier to claim my no deposit bonus code. It worked fine and I was rewarded with 50 free spins on Achilles slot. I went to play the free spins and that's right when this casino got to my nerves. I wouldn't be exaggerating it by saying that the game lagged way too much.
I played the free spins for about 30 minutes and at some point I wanted to just close the casino and forget about the offer, that's how much the casino client lagged. Also from the 50 free spins I won only 6$ and with that I went to play Aladdins Wishes slot. The good thing about this bonus was that the wagering was only 30x winnings and maximum cashout was set to 100€, so I think it is a good offer to give them a try and decide, whether to make a deposit there later. I played with minimum stakes, soon had bonus round, but from al the lamps I chose only multiplier ones and after that I ran out of balance very soon.
This is where ends my experience at Diamond Reels casino and I don't think I will make a deposit there. I played two slots and they both lagged, also this casino sends out way too much spam mails, before unsubscribing, I received at least one mail a day, sometimes more. They offer match bonuses but again they have 30x deposit+bonus wager, which for me seems too much. I think they are a decent casino, just not my cup of tea.
Diamond Reels Casino is powered by Real Time Gaming software provider. I like to play sometimes RTG video slots, I had some good luck on them a long time ago while I was playing with free bonus cash.
I joined Diamond Reels Casino today. The reason why I joined at their casino is because I found here at AskGamblers website, no deposit bonus of 50 free spins on Achilles slot. I really like that slot machine, it could provide some decent winnings.
After I opened their website I saw that I can play in instant mode of casino which is great. Many RTG casino offer download version only, but here you can choose whatever you like. I created my account at instant mode version and later after I confirm my email address, I was ready to claim this no deposit bonus. I went into cashier where I just pressed activate button for free spins and when I opened slot the free spins were there. From them I won around 7€ and later I continue to play this game. I lost my money pretty soon, I got once free spins feature but the payouts were poor.
After all I think this is a quite decent RTG casino. I looked at their promotions and I like first welcome bonus of 150% match deposit. The W.R is set to 35x (deposit+bonus) which is not so bad. Maybe I will play here again in near future with my own money. I think i will claim at least first deposit bonus and I hope I will have some luck with withdrawals here too.
I will rate this casino with 7 stars. When I played at instant version of casino, the slot ˝freezing˝ from time to time. I do not really know why, maybe because it's instant mode. I think in download version all would work better.
5 of 6
avg complaint life