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Cosmobet Casino

Item: Cosmobet Casino
Rating: 7
Author: Goran G.

Our Rating CasinoRank

7/10

CasinoRank

Player Rating 24 reviews

9/10

24 reviews

Complaint Response 9 complaints

2 days avg. 9 complaints

AskGamblers Quick Overview

Editor’s View

Cosmobet Casino is friendly and inviting from the get-go. We were able to navigate through the site seamlessly and find everything we needed. Live chat is easy to find, and a pleasure to use, and the casino supports a good mix of games and bonuses.

Goran G.

What we like

Good selection of games
24/7 live chat
Good selection of payment methods

What we don’t like

Slow withdrawals

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Cosmobet Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.cosmobet.com

Established

2023

Licences

Curacao Gaming Control Board

Company

Santeda International B.V.

Affiliate Program

Cosmobet Partners

Languages

English, French, Portuguese, German, Spanish, Swedish, Finnish, Italian, Norwegian, Turkish

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Social Platforms

General Information about Cosmobet Casino

Cosmobet Casino is an online casino home to a catalogue of games from industry-known software players. You can use our review pages to choose a reliable casino, check its casino rating complaint history and read real player reviews.

You can sign up at the casino from AskGamblers, and the casino supports most devices, including the latest smartphones. Once you get there, you can select your preferred language, and the casino supports a few.

Below is our online casino review so you can get the truth before you play.

Deposit Methods

Bank Wire Transfer, Visa, MasterCard, Jeton, Skrill, Neteller, Paysafecard, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Dash, Ethereum, Tether, Ripple

Deposit Fees

Withdrawal Methods

Sepa, Skrill, Neteller, Paysafe Card, Bitcoin, Bitcoin Cash, Dogecoin, Litecoin, Ethereum, Tether, Ripple, Dash, Jeton

Withdrawal Fees

Withdrawal Limit

EUR 7,500 per week, EUR 15,000 per month

Currencies

Australian dollars, Brazilian reals, Canadian dollars, Euros, British pounds sterling, US dollars

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-5 days
Bank Transfers 0-5 days
Card Payments 0-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Cosmobet Casino

The casino supports a range of payment options so you can deposit and withdraw hassle-free. It’s also a crypto casino so that you can deposit and withdraw with Bitcoin options. The minimum deposit and withdrawal are €20, and if you accept no deposit bonuses, the most you can withdraw is €100, while for bonuses where you deposit money, the maximum withdrawal is €500.

Once your account is verified, you can withdraw up to €7,500 per week or €15,000 EUR per month. Exceptions may apply to these limits if you are a VIP player and progressive jackpots are paid in full. When you request a withdrawal, it may take up to three business days for the casino to process it.

You should also note that the maximum you can win per bet is €200,000, excluding jackpot winnings.

Game Providers

Red Tiger Gaming, Play'n GO, Pragmatic Play, Yggdrasil Gaming, NetEnt, Big Time Gaming, Thunderkick, Games Global, Amusnet (Former EGT Interactive), Endorphina, GameArt, Red Rake Gaming, Belatra, BGaming, CT Interactive, Oryx Gaming, Playson, Wazdan, Just For The Win, 2 By 2 Gaming, Gamevy, Skillzzgaming, Rabcat, Golden Rock Studios, Realistic Games, Crazy Tooth Studio, Foxium, Genesis Gaming, Betsoft, PariPlay, Mr. Slotty, Platipus Gaming, Habanero, Fugaso, Spigo, Patagonia Entertainment, Igrosoft, Tom Horn Gaming, World Match, Leander Games, Spinomenal, Kalamba Games, Golden Hero Games, Gamomat, Givme Games, Elk Studios, Gamefish, Mobilots, Iron Dog Studios, OMI Gaming, OneTouch Games, Revolver Gaming, Splitrock Gaming, 1x2Games, Apollo Games, TrueLab Games, Spade Gaming, Pocket Games Soft, Hacksaw Gaming, Evoplay, Stakelogic, Mancala Gaming, 7Mojos, Push Gaming, Relax Gaming, High5Games, Nolimit City, Slammer Studios, Booongo Gaming, Gamzix, Onlyplay, Evolution Gaming, BetGames, LuckyStreak, Ezugi, XPro Gaming, SA Gaming

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Games at Cosmobet Casino

The casino supports a catalogue of games, including the latest online slots from well-known providers such as Relax Gaming and Nolimit City. The game's lobby is straightforward, and there are plenty of slots to choose from.

Games are labelled by their software provider, and the providers are also listed in the lobby so that you can select your favourites. You can also use the search engine to find your favourite games.

You can try a selection of progressive jackpot games, Megaways, or if you’re from an eligible country, you can try the Bonus Buy titles.

If you prefer table games, there are versions of blackjack, roulette, poker and more. Or you can dive into the live casino for a more interactive experience. There are more than eight live casino providers, including Evolution Gaming and Ezugi.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Cosmobet Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling, and when you register an account, you can self-exclude, take a time-out period and gain access to 24/7 support. If you need to take a break, you can ask the casino to close your account temporarily.

Also, there's a self-assessment test you can do and see where you stand regarding problem gambling.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Support Languages

English

Customer Support at Cosmobet Casino

If you need help, you must contact support, and the fastest option is through live chat, which can be found on any page. You can select which topic best suits your question, and you will be transferred to a live chat agent or join the queue.

We had a pleasant experience with live chat and have no concerns to report. The other good news is that live chat is open 24/7.

If you need help outside of live chat, you can email the casino.

Suggest an edit

Complaints

Read the complaints other players have left for Cosmobet Casino. Learn more about complaints.

Show all complaints

Submit complaint

Cosmobet Casino - Cosmobet ignored my self exclusion request I lost over 60000 EURO after requesting help

On 25 May 2025 at 20:15 CEST, I sent an urgent email to Cosmobet support requesting immediate self-exclusion due to escalating gambling problems. I made it explicitly clear that I needed to be blocked permanently due to harm being caused. Instead of honoring this critical and legally binding request, Cosmobet: Ignored my email entirely, continued allowing me to deposit and place bets, leading to catastrophic losses of over €60,000 AND EVEN sent me promotional material and VIP offers, including a message on 2 June 2025, congratulating me for becoming a VIP after I had self-excluded.

I have documented evidence (screenshots, timestamps, and emails) that: I requested self-exclusion formally Cosmobet did not act, violating their Responsible Gambling Policy I was able to place bets far above their stated limits, in one case over €15,000 on a single market, while their own terms claim a limit of €4,200- I lost massive sums after the exclusion request, which they should have blocked Their system failed to protect me in crisis and I am now suffering from severe mental health distress, including suicidal thoughts, directly caused by their negligence I even sent a formal legal notice on 8 July 2025 demanding a refund of all losses made after the self-exclusion request and warning them that I would escalate the case. As of today, 24 July 2025, they have not responded at all.

They have not responded. This is a severe breach of responsible gambling obligations, Curaçao license terms, and international consumer protection laws. Their failure to act on a self-exclusion request and instead profit from my addiction is criminal. I demand the immediate refund of all losses incurred after May 25, 2025, 20:15 CEST, and a full investigation into their systemic failings. Attached is all supporting evidence proving my claims.

I’ve attached multiple screenshots proving their platform caused me direct harm. Bet ID: 238447587 shows that I cashed out my final bet at 20:10:41, after losing approximately €5,000 that day. I had made the decision to stop gambling entirely, and just five minutes later, at 20:15, I emailed their support team requesting immediate self-exclusion and a permanent block from their website. They never responded. They never excluded me. This is a direct and inexcusable violation of their own Responsible Gambling policy and a breach of every regulated casino’s global standards. Then, on June 2nd, after I had already lost tens of thousands more and reached a breaking point mentally, I received an email from their company congratulating me on becoming a VIP. This is not only negligent, it is predatory and deeply unethical. Since my original self-exclusion request on May 25th, and due to their failure to act, I have lost tens of thousands of euros. The final screenshot clearly shows the site’s stated maximum bet limit of €4,200 was completely unenforced. Their system allowed me to repeatedly place massive bets, resulting in over €15,000 wagered on a single market, which should have been technically impossible.

Cosmobet had every opportunity to protect me. Instead, they profited from my addiction and ignored my plea for help. This is not just a policy violation, it is criminal negligence. I lost everything I had worked for over the past 3 years in less than a month — because they chose to leave me hanging after I asked for help.

Resolved

Cosmobet Casino - Confiscated 850 euros in winnings

I have a problem with Cosmobet Casino, which I would like to share.

I opened an account with them and deposited 150 euros. I activated the sports bonus for new clients and started playing. My first 3 bets in the casino were lost, and everything with my account seemed in order. Then, after I placed a bet for 50 euros that won 850 I got an email that my account would be closed and my winnings would be confiscated.

At first, I was shocked and thought there might be a mistake, but after exchanging a few emails with the casino, it seems like they do not want to credit my winnings and tell me I can withdraw only my deposit.

I would like to clarify that I did nothing wrong, and they accuse me of activity that violates the terms of the site. If there is something like that, they should be able to specify what happened, because I have only logged in 3-4 times and placed 4 bets and did nothing wrong, yet they would not specify the reason for closing my account.

I am attaching screens of what Cosmobet tells me happened and the bet that won and I am asking if AskGamblers can help me because I did nothing wrong and only want to receive my rightful winnings

Resolved

Cosmobet Casino - Delaying my withdrawal

Hi

I want to withdraw from my cosmobet account. They refused the withdrawal and even removed the withdraw option.

They asked for video verification which i sent on the 31st October. After many times of me emailing and going on chat they have said they have the video yet haven't watched it yet. This is clearly delaying paying me out and it should not take nearly 2 weeks to watch a 15 second video. And now i am left with no other choice than to make a official complaint to recover my money.

I have attached all screenshots of emails, me sending verification and live chat exchanges as well as my account, the full balance is also attached in this that i want to withdraw.. £4526.67

Please help me resolve this.

Resolved

£4526.67

Cosmobet Casino - Cosmobet withdraw issue

Hello cosmobet, I have been waiting for more than 1 month now to be able to withdraw my money ( 702$ ), my account is fully verified, so I have no idea why it is taking more than 1 month in order for me to be able to withdraw. They are not giving me a reason and also when I would be able to withdraw, please, help me sort this case.

Thank you

Rejected

$702

Cosmobet Casino - Last KyC video validation waiting for 1 week

Hi !

I've been imitated on Cosmobet being a winning player, as do all books, and when i wanted to withdraw, i sent information, videos.

Mails were exchanging fast, and since the last video (With paper + id card and pronunciation), the account should be validated to be able to withdraw

But I'm waiting for a long time now, 1 week, and I'm a bit afraid them just to never validate the account to keep the money.

Linked the screenshot

Resolved

€3241.54

Cosmobet Casino - KYC not processed and withdrawal blocked

Hello,

I would like to ask you because when I wanted to withdraw my money from CosmoBet, the KYC service asked me for identity verification which I complied with on 08/9/2024.

On other bookmakers, this verification takes between 24 and 72 hours but here the verification is still in progress according to their services and therefore my withdrawals are blocked while waiting.

I of course contacted support several times by email, who initially told me to wait and now no longer responds to me while the chat quickly closes each of our conversations.

I will of course keep all email exchanges at your disposal.

My request is simple: I simply want to recover the balance of my account which amounts to €314.89.

I thank you in advance for any help you can give me in this matter and remain at your disposal if necessary.

Regards

Frank

Resolved

€314.89

Cosmobet Casino - Delayed payment verification

Hello.

I played in this casino, and made some sports bets. I won a few bets, and then wanted to withdraw. They requested a selfie video of me, which was perfectly fine for me. I sent the video on 11th of March.

First reply on 12th of March:

Please be informed that the requested video has been delivered. Some time might be needed for proper review, once it is verified we will get straight back to you.

Thank you in advance for your understanding and patience.

----

After a few days I asked if verified. I received email on 16th of March:

Please be informed that the requested video has been delivered. Some time might be needed for proper review, once it is verified we will get straight back to you.

Thank you in advance for your understanding and patience.

----

I've waited another few days after sending email again - no reply. sending another mail yesterday - no reply.

I am afraid I won't receive my money, so hope askgamblers can help me to speed this process up and I hope cosmobet will see, I did nothing wrong (except winning around 800 Euro lol).

BR < first name removed >

Resolved

€800

Cosmobet Casino - Block account with my deposits

Hello! I made a deposit of $300! After some time, I ordered a withdrawal of $190! Account successfully verified. But I never received my funds! My account is blocked! I was told to apply for a withdrawal after 6 months!!!!! This is not even a profit, but only a part of my deposits!!!! Be careful! These are fraudsters who do not want to withdraw funds and only accept deposits!!!

Resolved

$190

Cosmobet Casino - Cosmobet deleted my winnings after done wager without information

I played at cosmobet with 150 EUR + Bonus and did successfully the wager with an end result of 940 EUR. After successful verification, cosmobet deleted my winnings, put the 150 eur back into my account and said because of violation of the terms. After asking what was wrong they don’t provide the information. i didn’t play forbidden slots in the bonus and also played on under 2 EUR per spin, so I’m sure there is no violation from my side.

Resolved

€790

Complaint Statistics

Resolved 8

Avg. Amount $ 1,446

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

9/10 ● 24 reviews

Top reviews from our players

boyyob

1 year ago

10/10

A nice site, there are slots, sports betting and original mini games, which I love.

They often do giveaways on social media, which is great when I don't have any money, but I want to play.

There are almost 7 thousand different slots and that's a lot. I don't think I'll ever be able to play everything.

And the design of the site is pleasant.

Velomax

1 year ago

10/10

Good site. I made a withdrawal and it was proven to pay. Withdrawals don't take 24 hours to hit my bank account... as long as you verify and don't create more than one account then your account will be safegood site.

yatsik13

1 year ago

1/10

I made a deposit of $300! After some time, I ordered a withdrawal of $190! Account successfully verified. But I never received my funds! My account is blocked! I was told to apply for a withdrawal after 6 months!!!!! This is not even a profit, but only a part of my deposits!!!! Be careful! These are fraudsters who do not want to withdraw funds and only accept deposits!!!

gogila

1 year ago

9/10

This casino is my go-to for a reason.
The live casino experience is unmatched, and fast withdrawals make it a seamless journey. A reliable choice for those who appreciate diverse gaming options and excellent service.