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Casinoly Casino

5.7
CasinoRank
6.2
Player rating 6 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to industry leading names
  • Live chat is open 24/7
  • Support available in 10 different languages
  • Multiple payment options
  • Mobile friendly games
What we don’t like
  • There are several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, Finnish, German, Turkish, Italian, Polish, Norwegian, Hungarian, Portuguese, Russian

Established

2021

Licences

Curacao

Affiliate Program

Company

Casino Type

Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Deposit Methods

Visa, MasterCard, Klarna Instant Bank Transfer, Paysafecard, Skrill 1-Tap, Skrill, Rapid Transfer, Neteller, eZeeWallet, Neosurf, CashtoCode, MiFinity, Bitcoin, Litecoin, Ethereum, Ripple, MuchBetter, Boleto, Bank Wire Transfer, Transferencia Bancaria Local, Bradesco, Santander, Pay4Fun, AstroPay Card, Interac, Aktia, Nordea, OP-Pohjola Group, Suomen Verkkomaksut, S-Pankki, Siru Mobile, Giropay, Revolut

Currencies

Euros, Peruvian nuevos soles, US dollars, Brazilian reals, Canadian dollars, Chilean pesos, Czech Republic korunas, Hungarian forints, Indian rupees, Japanese yen, Norwegian kroner, Polish zlotys, Russian rubles

Withdrawal Methods

Visa, MasterCard, Skrill, Rapid Transfer, Neteller, eZeeWallet, Bank Wire Transfer, MiFinity, Bitcoin, Litecoin, Ethereum, Ripple, Transferencia Bancaria Local, Santander, Pay4Fun, AstroPay Card, MuchBetter, Interac, Aktia Bank, Nordea, OP-Pohjola Group, Suomen Verkkomaksut, Revolut

Withdrawal Times

EWallets: 0-24 hours
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-5 days

Withdrawal Limit

EUR 500 per day, EUR 10,000 per month

Software

Fantasma Games, Tom Horn Gaming, Spinomenal, Leap, Habanero, Hacksaw Gaming, BGaming, Endorphina, Nolimit City, Red Rake Gaming, Thunderkick, PariPlay, GameArt, Kalamba Games, BetGames, Kiron Interactive, Felt Gaming, Mascot Gaming, OneTouch Games, PlayPearls, Oryx Gaming, Givme Games, Quickspin, Ortiz Gaming, Pocket Games Soft, Gamomat, Playson, Playtech, Pragmatic Play, HollywoodTV, Fugaso, Push Gaming, Relax Gaming, Zitro Games, Caleta Gaming, CT Interactive, Red Tiger Gaming, Elk Studios, Swintt, Golden Hero Games, Merkur Gaming, NetEnt, Wazdan, Yggdrasil Gaming, SmartSoft Gaming, Booongo Gaming, Evolution Gaming, Play'n GO, BF Games, 1x2Games, Iron Dog Studios, Amusnet (Former EGT Interactive), Games Global, Golden Rock Studios, Foxium, 2 By 2 Gaming, Rabcat, Just For The Win, Big Time Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Casinoly Casino is an online casino where players can enjoy a God-like experience and venture on a new journey, The casino is home to a glorious and fresh iGaming Space, opening its doors in 2021. Players can choose from a number of different software providers which include well known names like Microgaming, Play’n GO, NetEnt, Playtech, Red Tiger Gaming, Relax Gaming, Pragmatic Play, Big Time Gaming and Playson. The site supports multiple languages and can be played across most devices. They're also fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players are not allowed to create an account here. Some of the banned countries listed in their terms and conditions are Bulgaria, Cyprus, Estonia, Romania, North Korea, Netherlands, Spain, Ukraine, United Kingdom and United States. This list is not limited to and can be updated by the casino at any time. 

Virtual Games

Casinoly is home to thousands of games that offer a unique and blissful experience. Most of their video slots can be enjoyed in demo mode (country specific) and real mode and there are tons of them to choose from. In the games lobby players can easily use the drop down menu to find their favorite providers or simply tap the name of the game into the search engine. Some of the casinos most popular titles include the Frozen Gems Slot, Stampede Slot, Buffalo Blitz Slot, Gonzo’s Quest Slot and Midas Golden Touch Slot

They also have an extensive range of table and card games because not everyone enjoys slots. Some of these tables have been themed for added entertainment whilst others have been kept very traditional. There are tables of Blackjack, Roulette and Poker with many other variations too. 

Players who enjoy card games will also find some video poker games like Aces & Faces and Deuces Wild so there is something for everyone. Players can easily find these titles using the search engine or within the table games section. 

Live Casino

Players who like to show off their betting strategies and skills may prefer the thrill of their live casino. Here there are even more games from the likes of Evolution Gaming and each game is hosted by real life dealers and can be joined by other human players. Games are streamed in HD to give the ultimate experience and game rules and betting limits will vary from table to table. There are games like Live Baccarat, Live Monopoly and Live Crazy Time. 

Mobile Gaming

Casinoly Casino is also available on the go so members can try their favorite games through their smartphone and tablet devices. There is no app as such, all players have to do is login or register an account through a compatible mobile browser. Only one account is needed across all devices so players can easily switch device and pick up where they left off. There are tons of games available for players on the move, just like their web version. 

Support

The casino's main mission is customer satisfaction. This is why they are committed to offering customer care around the clock! Their live chat facility is open 24/7 and they go the extra mile by offering this support in approximately 10 different languages! Players can also email the casino if they require any additional assistance. 

Security and Fairness

Safety will never be an issue here as the casino uses the highest industry standard security processes and systems. They use a protocol that involves encryption of any personal data during transmissions over the internet. They also store personal data digitally on encrypted hard drives which is an additional guarantee of security. 

They also use a tested random number generator to ensure their games results are always fair and random and they cannot be tampered with. 

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Player Reviews

6.2
6 reviews
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Player rating
dxiang67
June 30, 2022
8

I feel like there is a lot of potential when it comes to this site. I just hope that there are more that they can offer like a more robust live casino feature which means that they will most likely make it to their site pretty soon. Other than that, slots, table games, and other types of games are really fun to play.

For the flaws, I really feel like more features like more accessibility on more countries at the very least, I think that it would be more convenient for other players that cannot access the site or at least use a VPN,

realkings
May 28, 2022
10

Casinoly is a brand new online casino, which is under the ownership of Rabidi nv. Casinoly is licenced by Curacao. Now when it comes to the website, the site seems to be running well and everything seems fine for the time being.

Some times when you use the mobile you can get some glitches where you see the quick deposit button twice staked on tops you can imagine, from my experience, I did not like one bit of this brand new

realkings
May 27, 2022
10

Its an easy casino to use and as far i have seen its secure when you deposit and whtdraw money. Yes it takes some time but i don't see an issue whit that.

As you can imagine, from my experience, I did not like one bit of this brand new online casino named casinoly because it was incapable of fixing a simple issue, or contacting me or anything else that a usual online casino would do.

Mexx
April 7, 2022
8

Its an easy casino to use and as far i have seen its secure when you deposit and whtdraw money. Yes it takes some time but i don't see an issue whit that.

Some times when you use the mobile you can get some glitches where you see the quick deposit button twice staked on top
There is no visa withdrawal method.

Inactive user
December 10, 2021
4

A pretty good casino at first glance. There are both casinos and slots, as well as live casino and sports. The site is presented in 18 languages, which is very good.

So far I've seen one negative here. When communicating with the operator, it turned out that the withdrawal to electronic wallets is three days, excluding weekends. On the AskGamblers website, this casino states that the withdrawal is up to 24 hours, which is not true. Therefore, I ask you to pay attention to this paragraph of the rules.

kayenne23
November 23, 2021
1

Casinoly is a brand new online casino, which is under the ownership of Rabidi nv. Casinoly is licenced by Curacao. Now when it comes to the website, the site seems to be running well and everything seems fine for the time being.

Now when it comes to the welcome bonus package, casinoly is offering a generous 100% match deposit bonus up to 500 euros and 200 free spins on top of that. The free spins are given as 20 free spins per day, which is something that I do not like personally and also I would like to note that casinoly does not specify in which slot these 200 free spins are given. Now, when it comes to bonus terms, everything seems simple.

Now, in order to verify your account you have to send your docs to a specified email. I asked support about that and I was told that the verification will take place when I make my first withdrawal. So I was not given the email so to sum it up, I do not have any experience when it comes to verification time frames. After that I decided to deposit. I went to the deposit section and to my surprise there was not even one available deposit method for me. Not even one. No skrill, neteller etc. I told support about it and after sending all the required screenshots support informed me that the proofs had been forwarded to the relevant department in order to check it. I was also told that I would be notified via email. Now, you may wonder what happened. Let me tell you what happened. Casinoly not only did not inform me but the deposit methods are still nowhere to be found. And the worst thing about it, is that this took place 2 weeks ago.

As you can imagine, from my experience, I did not like one bit of this brand new online casino named casinoly because it was incapable of fixing a simple issue, or contacting me or anything else that a usual online casino would do.

Message
Casinoly Casino
November 25, 2021

Dear Player,

First of all, we would like to thank you for the comprehensive feedback. We value your opinion and strive to provide you with the best customer experience possible.

You can be assured that we are working on implementing the most convenient payment options for users from different countries and your feedback will help us improve our service and ensure we include the most impactful content for you.

Again, thank you for your review. Let us know if anything else comes up and feel free to share any other feedback you have with us in the Live Chat or via e-mail [email protected]!

Best regards,
Casinoly Team

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