Casinoly Casino Complaints - Withdrawal & Other Problems

Casinoly Casino - Very disappointed account deleted after withdrawal

I recently had a very unpleasant experience with this online casino. I played fairly and followed all terms and conditions, and after some wins, I ...

Casinoly Casino- Impossible to self exclude from this casino

I have been asking this casino to ban my account since March 23rd due to solicitation of their self-exclusion policy. We are April 11th now. On their ...

Casinoly Casino - Account reopened after self exclusion casinoly

Hello, I am writing to you to ask for help regarding a dispute I have with the online casino Casinoly. On November 13, 2024, I asked them via chat and ...

Casinoly Casino - Bonus coins not credited

In Weekly challenge I made certain bet to make weekly challenge but they did not credit coins I should get from it. Asked many times from online ...

Casinoly Casino - Withdrawl not being processed

Dear Sir, Mme,I placeda withdrawal requests with Casinoly on January 19th.Terms & conditions state that withdrawals are processed within 3 business ...

Casinoly Casino - Withdrawal pending since 9 days

Dear AskGamblers team,I placed a withdrawal of 124$ on 13 January 2025 and haven't received it yet after multiple talks with the live chat.The live ...

Casinoly Casino - The problem with the withdrawal of funds

Hello, I was playing the sports section and had a problem withdrawing funds from the casino. casinoly.com I can withdraw money from the 19th to 145 ...

Casinoly Casino - Tournament Prize Money of 850 Euros Refused To Pay Out

I am writing to seek your assistance regarding an unresolved issue with my prize payout from the Autumn Roulette Race Week tournament. I placed third ...

Casinoly Casino - LiveCashback refused

I have requested the Live-Cashback Bonus from Casinoly on Augusth 5th for the week of July 29th to August 4th. I have made a deposit of 400€ on July ...

Casinoly Casino - Live Cashback refused

Today I have requested the Live Cashback for the previous week on Casinoly. The conditions for this promotion are stated on the website as follows:1. ...

Casinoly Casino - Not allowed to take away winnings

I haven't received my winnings for almost a week now. Every day I correspond with the support service. No result. Some unsubscribes, for example, that ...

Casinoly Casino - Casino does not pay out 35000 EUR

I was only paid out 6000 euros out of 41,000 euros and then the employees of Casinoly wanted to verify my deposit method again, which I have already ...

Casinoly Casino - Cashout money problem

Hello, I would like to file a complaint and at the same time ask for help, the casino Casinoly is already unable to pay out the 8500CZK that I won for ...

Casinoly Casino - Decline my payment and disable my account without notification

I have deposited 1410 inr on 16.03.2024 in my Casinoly account through upi payment system. When I want withdrawal there is no upi and bank withdrawal ...

Casinoly Casino - Too much withdraw delayed

I withdrew 22 March but cancelled and again 23 March also cancelled. I raised withdrawal 24 March in morning but still have not received my funds. ...

Casinoly Casino - Withdraw not received from last 10 days

I make a withdraw on 12 march 2024 in crypto wallet. They told me to wait 3 days. aAfter 7 days I go again in customer support. They told me to wait ...

Casinoly Casino - 52 euro payment delayed

I made a withdraw for 52 euros with Skrill on friday 15.03.2023.I was told that the withdraw time is 3 working days so on wednesday 20.03.2023 I went ...

Casinoly Casino - Withdraw not received last almost one week

I withdrew on Casinoly 12 March 2024 but still have not received my funds. I am totally frustrated with their withdrawal department. Customer support ...

Casinoly Casino - Wrong result of bet

I made a bet regarding Jox Mixon having under 825.5 rushing touchdowns. I have a screenshot of this bet attached to this file.Although Mixon has only ...

Casinoly Casino - Don't want to pay me out

Hello,I have asked for withdrawal here 5 days ago, they don't want to pay me out. Every day the same answer that my withdrawal is processed by ...

Casinoly Casino - Delayed Withdrawal and wrong Information

I have about 10.000 Euro in the Casinoly Casino ready for withdrawal.My VIP Stat allows for 800 Euro a day. My First withdrawal was at 11.09.23 in the ...

Casinoly Casino - Wrong win calculations

On 18/12/2022 I was playing on New Years Party slot powered by spinomenal. Based on their paytable (screenshot 1) the 3x7s combination awards 300x ...

Casinoly Casino - No answer about withdrawal, claimed sent but isn't

Hello,I have a problem with a withdrawal. I requested a withdrawal of €400 in early May. According to the information provided by the casino, the ...

Casinoly Casino- Technical issues have prolonged my withdrawal

I won in this Casino. And wanted to withdraw. Per Day there are 500€ available. I started the withdrawal and after 3 Days still pending. In your AGB ...