General Information about Casea Casino
Casea Casino is an online casino site that is fully licensed and regulated. However, this information is not readily available on the site and information I could find is quite conflicting. You can check our online casino reviews for more licensed casinos.
Signing up is easy and you can get started in no time. You can choose one of our Casea Casino bonuses to get started with your first deposit. I claimed a welcome package worth 350% up to €16,000 + 350 free spins. However, these are country specific offers so they may vary depending on your region.
Once you’re a member, the casino is quite reward-heavy. There are regular promotions, tournaments, challenges and a VIP Club. You can become a member based on your wagering activity. It seems the more you play here, the more you’ll get rewarded.
Payment Information and Options at Casea Casino
The casino supports a variety of payment methods including credit cards and web wallets. It’s also a casino that accepts crypto. You can open the cashier to see which options are available in your region. The minimum deposit starts at €10 and the same applies to withdrawals. All deposits must be wagered at least once.
You must complete the verification process before you can make a withdrawal. You must submit a photo ID, proof of address and payment method when asked. This must be completed within 30 days. Once verified, the casino aims to process your withdrawals within three business days. The finance department works Monday to Friday from 6am to 5pm GMT. Unfortunately, this means there are no evening or weekend withdrawals.
The amount you can withdraw depends on your VIP level which is determined by your gaming activity over a 90-day period. The levels are as follows:
- Level One: €500 per day or €7,000 per month
- Level Two: €500 per day or €10,000 per month
- Level Three: €800 per day or €12,000 per month
I think these limits are very low, even when you reach level 3! You can also only have three pending withdrawals in your account at the same time which can further delay the time you get your winnings.
If you don’t use your account for 180 days, your account will be classed as inactive and you’ll be charged a €5 fee every month.
Customer Support at Casea Casino
If you need help, live chat is available. It’s slightly harder to find as there’s no icon, but you can access it in the help centre. Live chat is open 24/7 so help is never far away. You’ll be connected once you enter your name and email address. I received fast support when I tested the feature and had no issues.
You can also email the casino at any time. In my experience, live chat is the fastest way to get help by email and can be good for less urgent questions. It may also be worth checking the FAQ section. The casino has covered various topics, including casino bonuses, payments, verification and more.
Games at Casea Casino
The casino is packed with the latest game collection and exclusive titles. You can play a great selection of online slots and progressive jackpots from a wide variety of providers. You can view by provider, see which new slots have been added and easily check which games are trending. You can also use the search engine to find games, categories and providers.
I tested some popular games and noticed their jackpot games are really popular here! I enjoyed my experience here. It was to navigate from game to game and each game played well with no issues. However, I could not find any information about RTP’s for each game.
The casino also has lots of table games to play! You can easily switch between slots and tables. You’ll find the latest card games like blackjack and poker or try games like roulette. You can also try the latest live casino games. There are games from popular providers so you’ll have top rooms to enter. You can join the live dealers and interact with other players. There are more than 300 live casino games available so you are spoiled for choice.
Casea Casino’s Commitment to Responsible Gambling
Unfortunately, I could not find many responsible gambling tools here. I could not find a way to set deposit, loss or wager limits which is something I hope they’ll add in the future.
However, if you need to take a break, you can self-exclude. You must send the casino an email to activate this, I could not see an option to do it myself from my account. You can also take a self-assessment test which is available at the foot of the casino.
