General Information About BoomingSlots Casino
The first thing that caught my attention when reviewing the casino was the lack of licensing information in the website footer or in the terms and conditions.
The casino has a Kahnawake Gaming Commission licence, even though that information is not displayed anywhere on the site.
Opening an account with BoomingSlots Casino is a straightforward process, and you will need to provide a valid email address and set a password in the first step. The second step requires that you provide a phone number and your home address, along with your date of birth.
The welcome bonus offer I received was a 200% match deposit bonus up to €2.000 on the first Deposit, plus 100 Free Spins in Mega Greatest Catch Bonus Buy and one Lucky Spin on the wheel. The bonus may vary by country, so you could see a different offer if you open an account.
The wagering requirements on the bonus funds are 20x, which is not high, based on my experience with other casinos. Another good thing is that you wouldn’t need to wager any winnings you get from Free Spins, but the bet is limited to €0.1 per spin.
The alternative offer I saw was 250 Free Spins in the same game, and also without wagering requirements. The casino also offers bonuses on your second and third deposits, along with some daily offers and a cashback bonus.
Payment Information and Options at BoomingSlots Casino
BoomingSlots Casino accepts both fiat and cryptocurrency deposits, and you will see the available deposit methods when you click on the Deposit button. The minimum deposit is €20, which is the same amount required to unlock the welcome bonus.
When I went to make a deposit, the only options I had available were Mastercard and Google Pay fiat options and cryptocurrencies. Making a crypto deposit using USDT was a breeze, and for a €50 deposit I paid 55.96 USDT.
You can request a withdrawal after wagering the deposit at least once, even though I found different information on the Withdrawal & Refunds Policies page. However, the Terms and Conditions page has the correct information, as the support agent confirmed.
The minimum withdrawal is way too high for industry standards and sits at €250, while the maximum per transaction is €500. The maximum withdrawal is also €500 a week, which is low compared to other casinos I have tested.
The casino only allows crypto withdrawals, which is something players must be aware of before making their first deposit. The casino processes withdrawals within 3-15 days, meaning that the process can drag out significantly in certain cases.
Your account becomes inactive after six months without logging in, and the casino charges a €5 fee if your account has any remaining balance.
Customer Support at BoomingSlots Casino
If you have any questions or doubts, you can contact the casino customer support via live chat or email. I find live chat to be the most convenient and fastest way to get help, so I started a conversation there.
I was greeted by a chatbot with answers to the most common questions, but it is also easy to reach a support agent if the answer you need isn't there. The agent I chatted with was called Mira, and she was very helpful.
Mira confirmed that live chat support is available 24/7 and provided the correct information about deposit wagering before you can make a withdrawal request.
She also confirmed that the minimum withdrawal was €250, which is something I had to check since it’s really steep by industry standards.
You can also reach out via email if you prefer that type of communication, or if you need a written record of your conversation with the casino.
Games at BoomingSlots Casino
The casino offers games from over 30 software providers, and you can filter them by provider if you have favourites. You can also filter Booming Games games from the main menu, alongside slots, table games, live casino games, Megaways, games with Bonus Buy and Jackpot slots.
There are over 3,000 online slots available, and I tried a couple of them. Even though I didn’t experience any technical difficulties or hiccups, I also didn’t get any notable wins, so I played through my balance quite quickly.
Table games enthusiasts won’t have many games to choose from, but there are a few baccarat, blackjack and roulette variations. The same goes for live casino games, with very few available variations, and only one provider, Vivo.
If you get to try any of the casino games at BoomingSlots, I encourage you to leave a review so other players can read about your experience.
BoomingSlots Casino’s Commitment to Responsible Gambling
BoomingSlots has a dedicated responsible gaming page where players can find a list of organisations that provide guidance for problem gambling. The casino also provides advice on how to protect minors from gambling online.
There is also a short self-assessment test for players who suspect they might be having a problem with their gambling habits. The list is a bit short, in my opinion, but it covers some of the main questions that can signal problem gambling.
If you need a break from gambling, you can take a time-out for up to 7 days. If the problem persists, the casino offers the possibility of self-excluding from gambling there for a minimum of six months.
You can’t access these tools through your account settings, but you need to send a request to customer support, who will take care of this for you. I prefer it when I have this option available in my account, but responsive customer support is also fine.
