- Low minimum deposit requirements
- Live chat available
- Multilingual customer support
- Limited live chat hours 09:00 - 01:00 CET
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BonusBet Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About BonusBet Casino
BonusBet Casino is an online casino site fully licensed and regulated by the Malta Gaming Authority. The casino currently supports four languages and is fully compatible with all the latest smartphones and tablets for the ultimate gaming experience on the go.
Home to industry-leading gaming providers and countless casino games, it’s time that our online casino review goes into more detail, as we’ve checked everything from payments to customer support.
Our BonusBet Casino Review is new to AskGamblers. You may not see any BonusBet player reviews yet, but keep coming back to this page for more insight later on, or visit us in the forum and start a discussion there.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at BonusBetCasino
BonusBet Casino offers a range of country-specific payment options, and you may note there are fewer withdrawal options than deposit methods.
The minimum deposit required depends on the payment method you choose, for some payment methods it could be €10 - €15. Withdrawals can be as low as €25 to €100. The same applies to withdrawals. The casino could charge a fee for withdrawals, depending on your region.
The casino recommends that you verify your account as soon as you make a deposit. This is done by going to your account setting, then the document section, where you simply follow the instructions and upload the documents required.
Once uploaded, the casino will review your documents and notify you. Verifying your account early on will help you avoid this step once you decide to withdraw funds, ensuring a smoother experience.
Games at BonusBet Casino
We imagine you’ve come here looking for the best online casino games; well you won’t be disappointed. The casino is home to multiple gaming providers so they can offer new online slots, table games, live casino games and more, all under one roof.
There are over 25 gaming providers to choose from, and the great news is that you can view each provider's games individually or simultaneously. The filtering feature allows you to pick multiple providers to eliminate the ones you’re not interested in.
That’s it regarding filtering features. However, there is a search engine you can use if you want to jump straight to your favourite games. This is a handy tool to save time.
If it’s live casino games you’re after, there’s plenty to choose from. The casino is home to big live dealer names such as Evolution Gaming, Ezugi and Pragmatic Play Live, so you are in safe hands.
BonusBet Casino’s Commitment to Responsible Gambling
The casino is committed to minimising the adverse effects of problem gambling and promoting responsible gambling practices. Their responsible gambling page is visible at the foot of the casino, so you can access free information whenever you need it.
One of the things we liked are suggestions to help you enjoy their games without anxiety.
You can also use the responsible gambling tools that we have listed above. You can activate these through your account. Once you have made the request, click ‘save’ to submit your request. These include taking a time-out and self-exclusion. You can contact the casino to place these restrictions on your account, and the request will be granted immediately. You can only revoke these requests 24 hours from the initial request, or they will run their duration.
Customer Support at BonusBet Casino
Sometimes you may need help, and that’s okay. You can contact the casino's customer support team at any time.
One of the quickest ways to get help is through their live customer support service, which is available to help every day from 09:00 - 01:00 CET. You will need to enter your name, email address and a topic to initiate the conversation.
We used the live chat feature, and the customer support agent was friendly and professional. We did have to wait in a queue, so please bear in mind there could be a slight wait during busy periods.
You can also email your queries to the casino 24/7. They currently have trained customer support agents who can reply in English, German, Spanish, Norwegian and Finnish.
It is also a good call to look at the casino's FAQs. Many popular topics, such as deposits, withdrawals and online casino bonuses, have already been covered.
Complaints
Read the complaints other players have left for BonusBet Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
At BonusBet casino, the profit potential remains extremely limited, with players only able to win a maximum of 5000€ in a 24-hour timeframe. This restriction severely limits the potential for substantial winnings, which is undoubtedly a major drawback for players looking to enjoy profitable gaming sessions.
Furthermore, the Know Your Customer (KYC) process at BonusBet remains frustratingly slow, causing significant delays in getting started with gameplay. Regrettably, the customer service provided continues to be unhelpful and unresponsive, failing to address player concerns effectively.
To exacerbate matters, BonusBet enforces remarkably low withdrawal limits, effectively holding players’ funds hostage within the casino. Even when attempting to withdraw, the excruciatingly slow withdrawal approval process further compounds the frustration.
In summary, the restricted profit potential of 5000€ in a 24-hour timeframe, combined with a sluggish KYC process, unresponsive customer service, and impractical withdrawal limits and approval times, make BonusBet casino a less-than-ideal choice for those seeking an enjoyable and rewarding gaming experience. It’s essential for players to consider these limitations carefully before engaging with this casino.
I really enjoyed the aesthetics and vibe of the casino. The bonus I received was fantastic, and there's a solid selection of classic casino games. The user-friendly interface is a standout feature. However, I have to mention that customer support could use improvement; it's an area they should focus on.
It is a good casino overviewed games good support many payment methods fast withdrawal request many options on bets you can search the providers what you want to play.
There's not really much I don't like maybe the site is a little bit slow to reload the page a little bit long that support text back but all in one its not bad.
The selection of games is large and easy to navigate. Also a nice bonus. Several payment options to choose from. I can hardly say anything bad about this casino
Nice design and easy to use on pc and mobile. Decent selection of providers, although not perfect. In general a nice casino, I haven't had any real issues.
It is sometimes laggy, but after a reload it works perfectly. Could use more game providers to take the casino to the next level. Bonuses are good, but could be bigger.
I'll be brief.
- Very outdated design, no gamification, few providers.
+ The site works well and it's good, the winnings came in 3 days.
Overall, the casino is normal.
I like that most of the games load fast and they have a decent selection of providers.
When in the slot section its good that you can select game by provider.
Very bad support , cant even get through on chat and the email support takes at least a day to reply with no answers.
Bad Bonus terms 50xD+B WR with a $400 withdrawal limit.
So off a $50 deposit you are locked into $6250 WR with a $400 max withdrawal. If I had of known the real terms I would've never taken this type of bonus. Only Took it as Askgamblers.com has it as 50xB and no mention of the $400 max withdrawal.
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Do not play at this casino. Believe me. Customer service is very bad and they lie. Ask me for a screenshot if you want. And withdrawal limits are really high.