Page 3 – Player Reviews for BlueChip Casino
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Share your thoughts with other playersTop Reviews From Our Players
Dear Jack_the_player, Thank you for your review! We are thrilled to hear that you enjoy our splendid selection of games and the enticing bonuses that enhance your gaming experience. Providing a relaxing and enjoyable environment with opportunities for winning is what we strive for. We understand that the frequent glitches you have encountered with our payment methods have been frustrating for you. We sincerely apologize for the inconvenience caused and any inconvenience it may have caused during your transactions. Ensuring a seamless and hassle-free payment experience is of utmost importance to us. We appreciate your feedback, as it allows us to identify areas for improvement. Our technical team is dedicated to resolving any glitches promptly to provide you with a smoother payment process. We value your feedback, and we are committed to making the necessary improvements to provide you with a seamless and enjoyable gaming experience. Best regards, BlueChip Customer Care manager
BlueChip VIP is my Bentley casino. Lux. I can afford high VIP bonuses and play big. My personal manager very cool, always online. She likes her job, its great
When withdrawals go slow it really makes me sad. Cmon, BlueChip house, you can do it. Make no withdrawals late. Big winnings have to get to big players fast and hot!
Dear Krishna_9625, Thank you for your loyalty and for choosing BlueChip casino as your preferred gaming destination. We are thrilled to hear that our VIP program provides you with a luxurious and high-end gaming experience, allowing you to enjoy exclusive VIP bonuses and play at higher stakes. We take great pride in catering to our esteemed VIP players and ensuring that you receive exceptional service. Not only that, but we understand your disappointment when withdrawals do not meet your expectations in terms of speed. We apologize for any inconvenience caused. We continually work to optimize our withdrawal processes to ensure that all transactions, especially significant winnings, are processed as swiftly as possible. Your feedback serves as a valuable reminder for us to consistently strive for excellence in this aspect of our service. Thank you for choosing us! Best regards, BlueChip Customer Care manager
I love Bluechip casino very much. I started on Bluechip slots megaway and already get some winnings, but of course want more wins and more slot bonuses
I was not able to verify my mobile phone number. It said sms sent but I did not receive it and I was not understand what happened. so contacted support chat, Bluechip call support contacted me and the number was confirmed successfully.
Dear ParvatiShakti71, We appreciate your feedback! We are delighted to hear that you are enjoying our casino, particularly the BlueСhip slots megaways and the winnings you have already achieved. We share your excitement and hope that your winning streak continues, along with more slot bonuses to enhance your gaming experience. What is more, we apologize for the inconvenience you encountered while trying to verify your mobile phone number. Sad to say, but sometimes such technical delays may happen. However, we are pleased that our call support promptly contacted you and successfully confirmed your mobile phone number. At BlueСhip casino, we continuously strive to improve our services and address any issues that arise. Your feedback is invaluable to us, as it helps us identify areas where we can enhance our systems and processes to better serve our customers. Best of luck with your continued gaming endeavors! Best regards, BlueChip Customer Care manager
Personally I like the user-friendly functionality of the Bluechip casino. Although I had a problem with verification, the support didn’t abandon me and led me to my problem solution, that’s a big plus.
Well, I’m not lucky with the papers all my life. And guess what? I couldn’t upload documents for verification to my profile ‘cause there wasnt such an option. Like… uh, I’d love to, but where am I supposed to😅 Thanks support guys, contacted their techs and I finally passed the verification.
Dear RobertDavis5598, Thank you for taking the time to share your positive feedback about your experience with Bluechip casino. We greatly appreciate your kind words regarding the user-friendly functionality of our platform. We strive to provide a seamless and enjoyable gaming experience for all our valued customers. Furthermore, we apologize for any inconvenience you faced during the verification process. We understand how frustrating this must have been for you. Nonetheless, we are pleased to hear that our support team was there to assist you throughout this process. At Bluechip casino, we continuously work to improve our platform and user experience based on valuable feedback from customers like you. We appreciate you bringing this matter to our attention, and we will thoroughly review and enhance the verification process to make it more streamlined and accessible for our users. Thank you for choosing Bluechip casino, and we wish you the best of luck in your gaming endeavors! Best regards, BlueChip Customer Care manager
Cool casino. Support supports explain everything to understand. fancy games super many brilliant slot and instant win. Love bonuses and easy deposit process.
I was in problem - deposit not get on my account! money was lost. Support said add to deposit a little more money and everything go work, but maybe you can make a min deposit lower??
Dear VishnuDeep, Thank you for taking the time to leave us a review about our online casino. At our casino, we strive to provide the best possible experience for our players, and we're glad that our helpful support team was able to assist you whenever you needed assistance. We also take great pride in offering a wide selection of exciting games to cater to various preferences. Whether you're a fan of classic table games, thrilling slots, or live dealer experiences, our extensive collection ensures that there's something for everyone. As for the minimum deposit, unfortunately, now there is no possibility to lower that amount, so we kindly ask you to pay attention how much you would like to deposit in your game account. Moreover, the minimum amount of deposit, as well as for withdrawal depends also on the payment system and not only on us. Once again, thank you for choosing our online casino and sharing your positive experience. We're committed to continuously improving our services and providing you with an even better gaming environment in the future. Best regards, BlueChip Customer Care manager
Bluechip is a nice casino with good games and offers. Sometimes I even visit the betting section. Still, I’m not so much into sports. Also, I like those updated promotions but take bonuses rarely, as there is always a feeling like I’m playing for money I borrowed and should return. What I like the most — is support that is always ready to help.
Payments at Blue Chip are far from perfect. Sometimes it’s too slow, which makes me nervous. A few times, I had to wait a couple of days to get my withdrawal. But if you write to support directly in case of delay, the issue is solved much faster
Dear Saraaah278, We appreciate you were taking the time to leave us a review! We appreciate your feedback and are glad to hear that you enjoyed our casino's nice selection of games and bonus offers. Furthermore, we strive to provide our players with an exceptional gaming experience, and your positive comments reinforce our commitment to delivering quality entertainment. Regarding the issue of withdrawal delays you mentioned, we apologize for any inconvenience caused. While we make every effort to process withdrawals promptly, there are occasional instances where delays can occur due to various factors, which are beyond our control. Rest assured, we are continuously working on improving our systems and processes to minimize such delays and ensure smoother transactions for our players. If you have encountered any specific delay or need assistance with your withdrawal, please don't hesitate to reach out to our customer support team. They are available 24/7 and will be more than happy to address any concerns you may have. We will continue striving to provide you with enjoyable gaming sessions, exciting bonuses, and an improved withdrawal experience. Best regards, BlueChip Customer Care manager
I like Blue Chip very much! They care about players and try to help anytime. In my case, I took a free bet welcome bonus by accident, but I wanted to play casino games. So I write to support and they change my bonus fast!
It is bad that users can take bonuses by mistake, I don’t like it. You must choose what you want from the list, but with one click, you accept the wrong offer. It will be good if they will do something with it.
Dear DavidWilson4890, Thank you for taking the time to leave a review about our casino. At BlueChip, we place a strong emphasis on providing exceptional customer support. We understand that timely and efficient assistance is crucial in ensuring a positive gaming experience for our players. Our support team consists of dedicated professionals who are committed to addressing any concerns or inquiries you may have promptly and effectively. We also would like to recommend you to carefully choose the bonus while making a deposit in order to avoid such unpleasant situations. Nevertheless, our team is always ready to assist you with anything you need, be it technical issues, account inquiries, or general assistance. We look forward to continuing to provide you with top-notch support and an enjoyable gaming experience. Best regards, BlueChip Customer Care manager
I really like the look of the site. The blue color is very pleasant to me. Deposit and payment methods work very well. Support responds very quickly, although they often don't know the answers, so you have to wait for the answer that will arrive by mail
I had a very unpleasant experience with the bonus. I chose the $20 deposit bonus to get a $20 free bet at the sportsbook. The free bet was not automatically added to my account, so I contacted support. Soon the free bet was added to my account. I played a bet on the English Premier League, I also got another free bet of 5 dollars for confirming the email address. I also played him in the same match. After the match ended and one of my two free bets was won, I saw in the betting history that both of my free bets were cancelled. I contacted support on live chat and received a reply that the problem was forwarded to the office that deals with it and that I would receive a reply by email.
After 24 hours, there was no answer, so I contacted the live chat again and received a reply that I had violated rule 23 of the sports bonus. I didn't know what that rule meant, and the live agent told me that I would get an answer to my email. The next day I received an identical reply to my email and without any explanation. This is very unprofessional for a new bookmaker on the market because it will turn away future players.
They also have a bug with the verification process. I uploaded all the documents, but on the fourth step of verification, after selecting the payment method and clicking on the next button, nothing happens again. The live agent told me to take a screenshot and send it, and that I would receive an answer by mail. Still no response, my account was not verified and they canceled my bets because I didn't complete the verification process... very very unprofessional and disappointing.
Dear zTec, Thank you for sharing your feedback with us! Firstly, we are glad to know that you find our website visually appealing and appreciate the work of our both deposit and withdrawal payment methods. As for our support team, we want to inform you that their main responsibility is to assist our players with any questions they have. We also have some other departments, which process payment transactions, do the verification of player's account, implement bonuses, solve technical issues etc. Support agents may not know all the details and nuances of work of those departments and thus, they often forward player's requests to the necessary one. In addition, to help you with the sport bets problem you faced on our site, we need to double-check your account. Due to this, we kindly ask you to contact us via email [email protected] and indicate your player ID. It will help us better understand the cause of your issue and to provide you with a full answer, as well as speed up your verification process. Your understanding and cooperation is much appreciated. Best regards, BlueChip Customer Care manager
Love it in bluechip.
Support great, very much help. Make me no worry when money do not go fast or something wrong. Bonus works fine, my free spins was not added for a long time, but support girl checked everything and I get more free spins as sorry bonus.
Sometimes website works reeeally slow. When I play in mobile I have to wait long to load the game. That situation with my free spins was because app was work bad, so pls fix your app for mobile.
Dear Lakshmi173, Thank you for your review. We understand the importance of addressing any concerns or inquiries promptly and ensuring that you have a seamless and enjoyable gaming experience. Our support team is dedicated to assisting you every step of the way. Whether you have questions about our games, need help with account-related matters, or seek guidance on bonus terms and conditions, our friendly and knowledgeable representatives are here to provide the support you need. We also want to extend our sincerest apologies for the technical delays you experienced on our site. We understand the frustration and inconvenience this may have caused, and we deeply regret any negative impact it had on your gaming experience. Our technical team will diligently investigate the root cause of the problem to prevent any recurrence in the future. We value your loyalty and are committed to providing you with a smoother and more enjoyable gaming experience moving forward Best regards, BlueChip Customer Care manager
Bluechip app is good to play: big game collection, beautiful slots and instant wins in top page. Registration was superfast but then kyc that I didn't like at all
Players can not withdraw winnings before kyc verified complete. It was a long story. Why so many documents scan and upload?? It was made me mad, because I got internet connection broke and had to do it again, okay. Finally kyc done is done. iIsuccessfully withdraw then
Dear ShiiiivaSwami, Thank you for taking the time to share your review of our site. Our team works tirelessly to curate a library of games that encompasses popular titles, classic favorites, and exciting new releases. We partner with leading game developers to ensure that our players have access to the latest and most innovative games in the industry. We also want to thank you for expressing your concern regarding the verification process required for withdrawals. Likewise, we understand that this step may seem inconvenient, but we would like to assure you that it is a necessary measure we take to ensure the security and integrity of our platform. Verification plays a crucial role in maintaining a safe and transparent environment for all our players. By implementing a robust verification process, we are able to protect your account and funds from unauthorized access, fraudulent activities, and potential identity theft. We apologize for any inconvenience caused by the verification process, and we strive to make it as streamlined and efficient as possible. If you have any further inquiries or require assistance, please do not hesitate to contact our customer support team. Best regards, BlueChip Customer Care manager
Bluechip is not bad, but made me nervous, haha. A big number of top games are great. And I often win. But you know what you want to do with wins, right? Withdraw of course
So I wanted to withdraw and canceled my active bonus. It was big mistake. I went to live chat and asked to get bonus back. Support said its impossible because I canceled. I was very angry because I wanted my bonus to play now, but they gave me second bonus on place of my. So... not bad, but don't make you players to cancel bonuses to receive winnings.
Dear Durga_108, We greatly appreciate your feedback and are thrilled to hear that you have had a great experience with us. At BlueChip, we are dedicated to providing our players with an extensive collection of games to suit every taste and preference. We understand that variety is key when it comes to creating an enjoyable gaming environment, and we are delighted that you have found our game selection to be diverse and satisfying. What is more, we would like to inform you that, regrettably, there is no possibility to issue the canceled bonus funds back to player's account. Nevertheless, we are glad to know that our team offered you another bonus, your issue was solved, and you were satisfied. Thank you again for your kind words and for being a part of our gaming community. Best regards, BlueChip Customer Care manager
I really adore this platform – it has lots of opportunities for gambling fans. Guys try hard to heat up the interest, the bonus system is quite loyal to users. Everyone can find something for themselves
I couldn’t get my winning from free spins. So I contacted the support team, they transferred my problem to the bonus department. My prize was almost immediately added to my balance. Good job, but better keep an eye on such bugs, guys
Dear JohnnyPeterson, Thank you so much for taking the time to share your wonderful experience with our site and our bonus system. We greatly appreciate your positive feedback, and we are thrilled to hear that you had a fantastic time with us. Creating a user-friendly and enjoyable online platform is one of our top priorities, so we are delighted to know that you found our site to be excellent. We strive to provide a seamless and immersive experience for all our users, ensuring that navigating our site is both easy and enjoyable. Moreover, we understand the importance of a bonus system in enhancing the overall experience. We are thrilled that our bonus offerings have resonated with you, and we hope they added extra excitement and value to your time spent on our platform. However, we want to apologize for the issue with free spin winnings you have faced with. Unfortunately, unexpected technical problems may happen, but our team is always ready to assist with such matters as fast as possible, so do not hesitate to contact the support team any time convenient for you. We look forward to providing you with even more enjoyable moments in the future. Best regards, BlueChip Customer Care manager
big like for support girls, they really help resolve my problems, live chat is good and working nice, fast. bluechip odds and events for ipl are top of top for me. Can win free bets for Aviator and free spin from sports deposit.
My prize from roulette didn't go to my balance fast at once, I was scared it is some scam! But the support lady was very friendly and helped with my problem. I got my prize!
Dear RamRam2235, Thank you for your feedback! We are thrilled to hear that you had a great time and that our support team was able to assist you effectively. We understand that questions and concerns may arise during the process, and we are committed to promptly addressing them with professionalism and care. It is delightful to know that our support team met your expectations and provided you with the assistance you needed. Additionally, we take pride in offering enticing bonuses and sport promotions to enhance the gaming experience for our valued customers. We believe that rewarding our players not only adds excitement, but also demonstrates our commitment to their satisfaction. Moreover, please, accept our apology for facing issues with getting winning from roulette game, we will do everything to avoid them in the future. If you have any further questions or require any assistance, please don't hesitate to reach out to our support team. Best regards, BlueChip Customer Care manager
For me, bluechip is a reliable and fair casino. Like, I played Aviator and caught pretty nice multiplier when the game melted down. I don't know if it was a glitch or a technical issue, but I was really upset. I've played slots before, and I know, if the game breaks, you lose your winnings. But not here! Bluechip gave me my winnings right after they fixed the game!
It's hard to tell what I dislike about bluechip. So, let it be just a small advise from me. It would be great if players like me could receive notifications about the game's issues and additional info on what to do and how to act. Because standard answers, like 'our technical team work on it', can be frustrating.
Dear Kitty132456, We appreciate your feedback! We sincerely apologize for any inconvenience caused and deeply regret the negative experience you had. Even so, we are delighted to know that the winnings were added to your game balance after the game problem was solved. We want to assure you that we take these matters seriously, and addressing and resolving technical issues is our top priority. Our dedicated technical team is already working diligently to identify the root causes of these issues and implement the necessary fixes. Moreover, we will take your advice regarding notifying about technical maintenance on our site into the consideration and will work on implementing such feature. Thank you for your understanding and patience. Best regards, BlueChip Customer Care manager
Good casino, I can trust it. I love aviator and slots there. Also it is easy to withdraw, I never faced big problems with it. And the best for me is support. They respect players and try to help and support.
My game crashed when I played, and my wins didn’t drop to my account. I was very angry, because there was a big multiplier. I wrote to support and tell them about this problem. And soon I received my winnings, because it wasn’t my fault when slot crashed! Now I think they have good support.
Dear Madison23, Thank you for taking the time to write a review about your experience with our casino. We understand that our customers have diverse preferences, and we continuously strive to curate a rich and diverse collection of slot games to cater to different tastes. It's wonderful to know that you found our slots enjoyable and engaging. Furthermore, we are delighted that you had a positive interaction with our customer support team. We consider customer satisfaction to be of utmost importance, and our support team is dedicated to providing prompt and helpful assistance to address any inquiries or concerns that may arise. However, we are sorry to know that you faced a problem with a game while playing on our site. At BlueChip, we strive to provide our customers with a seamless and enjoyable gaming experience, and we understand the frustration that arises when technical issues interfere with that. In case such issues will occur in the future, do not hesitate to contact our live chat support, they are always ready to help. Thank you again for your kind review and for choosing our platform. Best regards, BlueChip Customer Care manager
I really love sports and BlueChip has lots of offers for guys like me, odds are very top and live streams let me watch matches and make bets on one page.
IPL promo bonus was not eble activated. I wrote to live chat and support guys transferred my problem to tech department. I got my ipl bonus and very glad now!
Dear krishnaa34, Thank you for taking the time to share your feedback about our sport betting options and sport bonuses. We greatly appreciate your kind words and are delighted to hear that you are enjoying these aspects of our service. At BlueChip, we continuously strive to provide our customers with an exceptional betting experience, and it's wonderful to know that our sport betting options have met your expectations. Regarding our sport bonuses, we firmly believe that rewarding our valued customers is a crucial aspect of our commitment to providing a top-notch betting platform. Speaking of your problem with IPL bonus, unfortunately, it could happen due to technical reasons. Nevertheless, we are glad to know that our support agent helped you received your bonus. May the luck always be on your side! Best regards, BlueChip Customer Care manager
I love the vibe of the site – its colors like dark and sweet. Also, many games are so cool and good, like a lot! Aviator top game I think. The support agent speaks Hindi and it's good for me.
I had a problem, the deposit was not done for 15 minutes. I was a little scared and wrote on-site chat, support agent sent the deposit with a problem to the technical team and the deposit went to the account in a few minutes
Dear Kumar_love10155, Thank you for sharing your experience with us! We understand the importance of an appealing and user-friendly design, so our team of skilled designers and developers works tirelessly to create a visually pleasing and intuitive interface that enhances your gaming experience and help you navigate the site easier. We also take pride in offering a vast collection of games to ensure that you always have an exciting and enjoyable gaming experience with us. Moreover, we are thrilled to offer Hindi support, as it allows us to better connect with our Hindi-speaking players and cater to their specific needs. As for the deposit problem you had, sad to say, but sometimes such delays may happen due to different reasons. Feel free to contact our support team any time convenient for you, they will be more than happy to assist you. Your understanding is much appreciated. Best regards, BlueChip Customer Care manager
I very like BlueChip app. smart, very comfortable, and user-friendly, lots of games and bonuses. high odds for IPL, it's really cool!!! support chat is ok, help fast with my problem, like it!
Cannot make withdrawl (I had bonus on balance). support girl said to play bonus or cancel it. I canceled and received my money in wallet. Want to say thank you to support girl, but it would be great if I withdraw real money with bonus on balance
Dear Lucky_Ace33, Thank you so much for taking the time to share your feedback on us. We're thrilled to hear that you find our site enjoyable. At BlueChip, we strive to create an exceptional gaming experience for our customers, and we're glad that you're pleased with what we have to offer. Our team works tirelessly to curate a diverse selection of games and bonuses, catering to different tastes and preferences. Regarding your withdrawal issue, unfortunately, there is no technical possibility to make a payout with an active bonus funds. Nevertheless, we will take your advice into consideration and will work on it. Thank you for choosing us as your gaming destination. We look forward to serving you and providing even more thrilling games and exciting bonuses in the future. Best regards, BlueChip Customer Care manager
Bluechip is pretty good site, a lot of bonuses. I received welcome bonus, wagered it easy and withdraw my winnings, also withdrawal was really quickly processed. I am shocked.
The site is good, yes, but my welcome bonus was not converted after wagering right away, so I contacted support and they helped me, but you should fix your bonuses.
Dear Samm1112, We appreciate your feedback! We are thrilled to hear that you had a good experience with our casino and that you found our withdrawal process to be fast and efficient. At BlueChip, we strive to provide our customers with the best possible experience, and we are delighted to hear that we succeeded in your case. Your satisfaction is our top priority, and we are always looking for ways to improve our services. Regarding the issue with bonus conversion, sad to say, but sometimes such technical problem may happen. Nevertheless, our support team is working round the clock to be of help and assist you with any questions you have. Thank you again for your review, and we look forward to cooperating with you again in the future. Best regards, BlueChip Customer Care manager
I have deposited 8500rs in casino for 9600rs live casino bonus as there is an offer for depositing in 8000+ you will get 9600rs live casino bonus after I made deposit I checked for bonus in rewards. Then I see that there is nothing in reward section so I made a complaint to support. After that I received a mail from casino that is "We are contacting you regarding the request. This bonus is no longer available to you. Thank you for your understanding." This answer and I am not expecting this from casino is it possible to not give bonus and answer like this?
Dear Arbaz143, Thank you for your review about our casino! We are sorry to hear that you did not receive the bonus that you were expecting, and we would like to assure you that we take all customer feedback seriously and are committed to addressing any concerns that arise. As for the bonus you mentioned in this review, we want to inform you that due to its conditions, it was available only once per day. We would like to investigate this matter further to determine why you did not receive your bonus and how we can make it right for you. Therefore, we kindly ask you to contact us via email [email protected] and indicate your player ID. Once we have this information, we will look into the issue and provide you with an answer as quickly as possible. Looking forward to your response. Best regards, BlueChip Customer Care manager
I really like BlueChip. Cool place to spend time after work. There are a lot of popular games on the site. Slots, instant wins, live. Lots of fascinating bonuses and promos.
Pay attention to this problem. For the first time the process of withdrawing money was too long. It was canceled by the payment method. I had to request money one more time. Second - successful.
Dear OliviaSanchez, Thank you for sharing your feedback! We are thrilled to hear that you enjoyed our site's variety of games and bonuses. Our team strives to offer a diverse range of games and promotions to ensure that every player finds something they enjoy. We're delighted to know that you had a positive experience and that our site met your expectations. Our goal is to provide our players with the best possible gaming experience, and we are glad that we could deliver on that for you. Nevertheless, we also want to apologize for your first negative withdrawal experience. We want to emphasize that we consider the withdrawal process as a crucial aspect, and we are making every effort to address any delays that might occur. Even so, some withdrawals may need extra time due to circumstances beyond our control. Please don't hesitate to reach out if you have any further feedback or suggestions on how we can improve our site. Thank you again for choosing BlueChip for your gaming needs. We look forward to seeing you on our site soon! Best regards, BlueChip Customer Care manager
The BlueChip site is really good!!! very like for many bonuses big and really cool!! fast withdrawal right in your wallet and support help always if you have problems!
Everything is good, but I don’t like that I can not always right do cash-out for sports bets! Blue Chip, do something with that, please!!! it’s really not cool. minus for this
Dear VikramPatel98, We appreciate your feedback! At BlueChip, we take great pride in providing our customers with a seamless and enjoyable experience, and it is always gratifying to hear that our efforts have paid off. We are constantly working to improve our site and services, and your feedback is invaluable in helping us achieve that goal. Concerning possibility of making sport bet cash-out, we would like to inform you that this is a bookmaker’s decision. Thus, if you sometimes cannot make a bet cash-out, unfortunately it’s impossible. We truly appreciate your opinion and hope that you will continue to enjoy everything our platform has to offer. If there is anything else we can do to enhance your experience, please do not hesitate to let us know. Best regards, BlueChip Customer Care manager
The site looks nice. lots of pretty design banners and all my fav games. I have seen it first and wanted to try it all for real. A very cool people in support verified my mail manually when I only started my account.
For a long time, I did not get a mail verification letter. I already think I was doing something wrong or lost a letter. Very unclear system!!! I had to contact support. good they answered fast and did verification manually. BlueChip have to fix system lags!
Dear DevKing, Thank you for sharing your opinion about our casino! We take great pride in providing our customers with a visually appealing and user-friendly website design, as well as a diverse selection of exciting games. It means a lot to us that you found our site to be pretty and our games to be enjoyable. Additionally, we are thrilled to hear that you had a great experience with our support team. We strive to provide the highest level of customer service, and it's always rewarding to hear that our efforts are paying off. We also want to bring you our sincere apologize for the inconveniences you faced while verifying email address. Sad to say, but sometimes such issues may happen. Nonetheless, our support team is always ready to help to solve all the problems you may have. Thank you again for choosing us as your preferred gaming destination. Best regards, BlueChip Customer Care manager
Blue chip is quality casino app with many games. Me and girlfriend both love Aviator – topnoch crush game, probably fair. I am more lucky on blue chip, haaha :)
I was stuck in kyc verification process – chat didn’t load my screenshots. But support told me to use secure email and everything solved after that!!!
Dear icephoenix23, Your feedback is very important for us! We are glad to hear that you enjoy playing in our casino and our games. Indeed, we use a special algorithm on our site, that checks and verifies an online casino's fairness towards its players. You may check the list of our Provably fair games in the relevant section on our site. Moreover, verification is a needed step for safeness of your account and funds, and we understand how it could be difficult to upload correct documents. Nevertheless, you may always contact our support team via live chat to receive professional service in any question regarding our site. Thank you for choosing us! Best regards, BlueChip Customer Care manager
I like how honest the platform is, I started playing here for roulette and always got my winning amount and withdrawal quickly, then I moved to sports like cricket and football and I got great settlements like winnings/withdrawal. Also, they give good offers in order to motivate the users. Last but not the least the Customer support never disappoints they always helps me no matter how many times I knock on the chat box. Cheers Blue chip you guys are the best
Dear Paradoxx27, Thank you for taking the time to leave such a positive review of your experience with our online casino. We take great pride in offering our players a fair and transparent gaming experience. We believe that honesty is the best policy, and we are committed to maintaining the highest standards of integrity and professionalism in all that we do. Furthermore, we are delighted that you found our bonuses to be generous, and that our chat support team provided you with the assistance you needed. Our team works tirelessly to ensure that all of our players receive the support and guidance they need, and we are pleased to hear that our efforts were appreciated. Your feedback is incredibly valuable to us, and we will be sure to share your kind words with our team. We are committed to continuously improving our services to meet the evolving needs of our players, and your feedback will serve as a motivation for us to continue delivering exceptional service. Best regards, BlueChip Customer Care manager
Casino is nice and good! live chat support girls are very professional and always helpful! Very very nice guys! Many games with very big bonuses!
I had problems with bonus wager for money to wallet withdrawal and it wasn’t one time! Really don’t like it!! BlueChip need to do something with it.
Dear MohammadT, We appreciate your review about our casino! At BlueChip, we strive to provide our players with the best possible gaming experience, and we are delighted that we were able to meet your expectations. We take pride in offering a wide variety of exciting games and generous bonuses, as well as providing top-notch customer support to ensure that all of our players have a seamless and enjoyable gaming experience. We also want to inform you that in case you have any issues with bonus wagering, you may always contact our support team via live chat, as technical problems may happen. They are working 24/7 to be of help. Looking forward to providing you with many more hours of exciting gameplay. Best regards, BlueChip Customer Care manager
I like option call support. It really makes me feel I am not scammed. because when you got a problem you want it fast solved and BlueChip support really helps.
Very dislike when withdrawal stuck and have to write to chat – call support. I nervous when I cannot get my money very fast. Support say it's often with payment operator.
Dear RajanPro, Thank you for the feedback! We are thrilled to hear that you had a great experience and that our team was able to assist you in a timely and efficient manner. At BlueChip, we take pride in providing excellent customer service and call support, and we are glad that our team was able to meet your expectations. As for the withdrawals delay, we are really faced such problems sometimes and deeply apologize for any inconveniences it may cause for you. Nonetheless, we are working on avoiding such issues in the future. Once again, thank you for choosing BlueChip, and we look forward to serving you in the future. Best regards, BlueChip Customer Care manager
support very very good guy. He told me how to confirm the transaction correctly and secure the deposit for Walled in a few minutes. Everyone politely and clearly explained how to solve my problem. Very nice talking with him.
I was shocked!!! The deposit was not going immediately!!! This scared me!!! I already think my money was lost!!! Very hard to understand how to complete payment on my own!!! Thanks support!
Dear ManishKumarVI, We wanted to take a moment to express our gratitude for your review of our customer support team. It is wonderful to hear that you had a positive experience with our team, and we are proud to have been able to provide you with the assistance you needed. Our team of customer support representatives are trained to handle any issues or concerns that our customers may have, and we are thrilled to hear that they were able to provide you with the professional and helpful service that we strive for. As for the deposits, sad to say, but sometimes such delays may happen due to technical issues. Even so, you may always contact our support team via live chat regarding any issues you have. They will be more than happy to help you! Thanks again for your review, and we hope to see you back on our site soon! Best regards, BlueChip Customer Care manager
Don’t count me into BlueChip keeners, but I generally like the casino. Quite a platform to hang on with game lib beauty and busy tournaments. Bonuses seem nice and withdrawals are true… design deserves a Mickey if you ask.
One thing I really dislike – you can pick only one kind of currency for deposits and cashouts at a time. Hey, BlueChip has to add some options there!
Dear StarlightGamer, We appreciate your feedback! We are pleased to hear that you find our website user-friendly and enjoyable to navigate. Furthermore, we are also happy to hear that you have enjoyed taking advantage of our bonuses. We believe that our players deserve to be rewarded for their loyalty, and we strive to offer the most generous bonuses in the industry. Regarding the multicurrency wallet in your personal account, unfortunately, there is no such technical possibility on our site not, nonetheless, our team is aware of this and working on implementing this feature in the nearest future. If you have any feedback or questions, please do not hesitate to contact us. Best regards, BlueChip Customer Care manager
Really recommend BlueChip. Fast website, many popular games, and many bonuses available. The design is good too. Friendly support (really help solve problems).
Problems happen. I did not succeed in withdrawing via IMPS ( it was disabled then), chat support advised me to withdraw with another payment provider so everything went fine, and I received money quite fast.
Dear AdipatiSaputra, Thank you for taking the time to write a positive review of our online casino. We are happy to hear that you enjoy spending time in our online casino. We are trying to provide the best gaming experience to our players and glad to know that our efforts are not wasted. The fast and secure processing of payment transactions, especially withdrawals, is a necessary point for an online casino. Our payment team is doing their best to process each withdrawal as quickly as possible. In addition, the support team is working round the clock to help with any of your questions. Once again, thanks for your feedback. Hope to see you again in our casino! Best regards, BlueChip Customer Care manager
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I love it there on BlueChip. Plenty of splendid games to play and yummy bonuses to play more😉 A place to relax and have fun with a taste of winning chances.
The available payment methods glitch too often in my opinion. Even my preferred Interac. Both on deposit and withdrawal transactions. there is no chance to make a transaction from the first time, no options visible sometimes, so I need to reload the page again and again. Time do do smth with it, BlueChip😅