- Home to industry-leading providers
- More than 10+ payment methods
- 24/7 live chat
- Mobile friendly design
- No payment fees
- Several country restrictions
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BingoBonga Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
BingoBonga Casino is an online casino inviting players to enjoy their selection of games which include video slots, table games, bingo, live dealer games and more. These games are provided by a list of well-known software providers, and they include well-known names such as Pragmatic Play, NetEnt, Quickfire, Playson, Playtech and more.
Players can use the menu on the side of the screen to check their language, and there are a few available, including English, German and French.
The site is also available instantly through virtually any web browser. If players want to switch to any mobile device they can.
For added security, the casino is fully licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Users from certain countries and territories are not allowed to deposit and play real money games. The list includes players from Australia, Italy, Slovakia, Spain, Turkey, Greece, the Netherlands, and the United Kingdom.
A more in-depth list of countries will be issued under ‘more casino details’.
Mobile Gaming
If players want to take the casino with them on the go, they can! The casino supports mobile gaming on many devices, and all players need is a compatible mobile browser.
Security and Fairness
There are no issues with security and fairness. The casino uses SSL encryption technology to protect the use of personal information and financial transactions. Games are also fair as the casino uses a random number generator, rigorously tested over millions of spins.
- E-Wallets 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players have access to thousands of games and video slots thanks to the volume of software providers. The games lobby is player-friendly and easy to use, and players can switch seamlessly between games, depending on their internet connection.
In the lobby, players will be able to select their favourite providers if they wish. This can help to narrow down the selection of games and make it easier to find favourites. If players do have a game in mind, they can also jump straight to it by using the search facility.
Top titles include the Big Bass Bonanza Slot, Sweet Bonanza Slot, Gates of Olympus Slot, The Dog House Slot and Wolf Gold Slot.
The casino is also home to a variety of table games, including Roulette, Blackjack and more. These games can be found in the Roulette and Card games section.
If players prefer a game of bingo, there are some online bingo rooms to choose from for something a bit different.
Live Casino
In the live casino, there are games from the likes of Evolution Gaming, Pragmatic Play Live and more. These are hosted by real-life dealers and most of them are open around the clock.
They are played in real-time so players can enjoy a real experience, and interact with the live dealers and other real players.
Support
Anyone who needs help and assistance can contact the casino's customer support team. The casino has a live chat facility which is open around the clock, 24 hours a day, 7 days a week. However, when the casino is experiencing high volumes of customers via live chat, they may be required to email the casino.
Players can of course email the casino at any time or they can use the online contact form in their support section.
Complaints
Read the complaints other players have left for BingoBonga Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Kcook32, Thank you for your feedback and for sharing your experience. We appreciate your time and are sorry to hear that you experienced any difficulties while using our platform. We are glad you enjoyed your casino games, but we are very concerned that our withdrawal processes and support service did not meet your expectations. We understand how important it is for players to receive their winnings quickly and without any hassle, so we would like to provide more explanation and rectify the situation. We sincerely apologize for the delay you experienced. Verification of personal data is a necessary step to ensure the security of transactions and compliance with regulatory requirements. Our finance department processes all requests on a first-come, first-served basis after verification to ensure that every player receives their winnings on time. If there are any technical or organizational errors on our part, we will do our best to fix them. We are actively working to improve our internal processes to avoid such incidents in the future and to ensure faster and more efficient processing of withdrawal requests. We also sincerely regret that you received a response from the support team that did not satisfy your needs and seemed generalized. We strive to ensure that each support request is handled individually, with due attention to detail. Your feedback will help us to revise our approach to communication with customers, in particular in situations where there are difficulties with payments. We are already improving the skills of our team to ensure a more professional and personalized approach to each player. In order to resolve your situation as quickly as possible, we kindly ask you to contact us via our dedicated support channel [email protected] or via live chat and provide additional details regarding your withdrawal request. We promise to prioritize your request to rectify this situation as soon as possible. Your feedback is an important source of information for us, so we are already reviewing our internal procedures to make the interaction with our casino more transparent and pleasant for all users. We are always working to improve our withdrawal processes and the performance of our support team. We are very grateful for your patience and understanding and are ready to do our best to make your experience at our casino even better! Best regards, BingoBonga Team
I’ve had a great time playing at BingoBonga casino, even more so than I initially thought. The selection of games has to be the stand out feature because I got introduced to titles I genuinely love. nice interface as well, it did not give me a hard time navigating everything.
If I am to nitpick, is that the bonuses aren’t big enough. The cashback bonus isn’t really that satisfying but it did help me win a few rounds so it’s not too bad.
Dear Michaelmarkovic, Thank you for your wonderful feedback about your experience with us. We're glad to hear that you've had a great time playing at our casino, and that our selection of games has stood out as a highlight for you. We're also happy that you found our interface easy to navigate. Regarding your feedback on our bonuses, we appreciate the suggestion and will take it into consideration. We're always looking for ways to improve the gaming experience for our players, and we're grateful for your input. What is more – we have special offers, that falls right into your mailbox from time to time. Once again, thank you for taking the time to leave such a positive review. We hope to see you back at BingoBonga casino soon! With Love, BingoBonga Team
I like that this casino is designed to cater players who are playing from desktop and those who are also into the mobile scene. UI itself is good, although it has a lot going for it, but atleast all the layers are already layed out. Has multiple payment options and another good point to talk about is that it has no additional payment fees.
They could fix their site design , I mean if you are a new player you might some sort of problem when you are accessing the site but I guess if they were to rearrange everything I would opt for a minimal design and aesthetic.
Dear REACTOOREM345, Thank you for your review! Your feedback is important, as it inspires us to improve ourselves even further. We are glad you liked our UI, since it's always been our goal to make the website user-friendly to provide the best possible experience to our players. We are doing our absolute best to perfect every aspect of our service to ensure great time to all players. Thank you once again for your review! In case you have any questions or suggestions, feel free to contact our support team, we work round the clock! Warm regards, BingoBonga Casino Team
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The games is the only good thing about the casino so really there’s nothing at all positive that I can say about this casino other than just the games, because everything else is bad.
What I don’t like about BingoBonga Casino is their slow and inefficient withdrawal process. They’ve made mistakes on their end, yet I’m the one left waiting, even after verifying my details twice. Customer support provides generic responses and seems unwilling to take responsibility or prioritize resolving the issue. It’s frustrating and unprofessional.