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Betssen Casino

Betssen Casino
Welcome Bonus

125% up to €500 + 150 Bonus Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.8/10
CasinoRank
Player Rating 6 reviews
5.7/10
6 reviews
Complaint Response 3 complaints
3 days avg. 3 complaints

Betssen Casino: My Expert Opinion

Thousands of games are hosted at this Curacao-licensed site, coupled with dozens of payment methods for a rounded off casino experience.

What we like
  • Excellent selection of games
  • Excellent variety of payment methods
  • High withdrawal limits
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Betssen Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Turkish, Korean, Japanese
Casino Type
Crypto Casino, Instant Play, Live Casino, Sports, Mobile

General Information About Betssen Casino

Betssen Casino is home to thousands of games! The online casino has left no stone unturned when it comes to variety. You can enjoy most of the industry's finest software providers, but we’ll touch more on that later as you progress through our expert casino review.

For online security, the casino is fully licensed and regulated by the Government of Curacao and uses SSL encryption methods to protect your personal information.

The casino supports multiple languages. You can select your preferred language when you visit the casino. You can open your favourite games instantly through your web browser. Or, if you prefer mobile casinos, switch to your smartphone or tablet device. One set of account details allows you to play simultaneously on all devices.

Payment Information and Options at Betssen Casino

The casino supports an excellent variety of payment methods, those of which we have listed above. Payment methods are country-specific. This means when you open the cashier, you may only see some of the ones we have listed on this page. You’ll also see the minimum deposit and withdrawal limits and if any fees are charged. 

The casino will allow you to withdraw up to 15,000 EUR per day and 30,000 EUR per week. When you withdraw, the casino aims to process it as soon as possible; sometimes, this could take up to 72 hours. 

To withdraw, you must verify your account by sending identification documents as soon as possible.

Customer Support at Betssen Casino

If you need help and assistance with anything, one of the quickest ways to get it is through live chat, which is available in multiple languages. The live chat feature is easy to locate as it pops up on most pages. All you have to do is initiate a conversation by selecting your language and entering your name.

Live chat agents are available 24/7, and once you write your messages or concerns, they aim to respond within one minute. This could take longer during busy periods.

Live chat can answer most of your questions, but you can email the casino if you need additional assistance.

You can also visit the Help section, which takes you to the FAQ page, where several of the most common questions have been answered. The FAQ page is detailed, so it’s worth checking here before you contact support.

Games at Betssen Casino

The casino hosts various games, from online slots and table games to immersive live casino games. One thing that impressed us the most was the sheer volume of software providers. From the industry's most popular names to new and upcoming studios, we’re confident you’ll find casino games to enjoy at Betssen.

When you open the casino lobby, you’ll see that all the gaming providers are listed so you can select your favourites individually or simultaneously. Games are also sorted into multiple categories to break them down, so jumping straight to the games you love is quicker.

If you know what games you want, you can use the search engine. Type your favourite games and let the casino do the hard work.

Of course, it’s not just about the slots here. The variety of game choices is nothing short of impressive. There are tables, scratchcards, instant win, virtual betting, lottery and more.

Not forgetting their live dealer casino. Again, when it comes to providers, there are plenty to choose from. You’re not just limited to one or two. We’re talking 10+, so you’ll enjoy around-the-clock, immersive play.

Betssen Casinos Commitment to Responsible Gambling

The casino is committed to responsible gambling, and we have listed any tools you can use from your account above. You can also visit the responsible gambling tab at the foot of the casino for more information about how the casino can help you. 

Diagnosing problem gambling can be difficult, but the casino has some helpful information, and they’ve listed common symptoms that could mean you are suffering from gambling-related harm. Furthermore, the casino has listed simple tips to help you control your spending.

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Betssen Casino Bonuses

Check out other Betssen Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
50% up to €200 + 50 Bonus Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 35xb
Bonus Percentage 50%
Match Deposit Bonus
100% up to €300 + 100 Bonus Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 35xb
Bonus Percentage 100%
Cashback Bonus
10% up to €50 Daily Cashback Bonus
Bonus Percentage 10%
Wagering Requirements 1xb
Maximum Cashout N/A

Complaints

Read the complaints other players have left for Betssen Casino. Learn more about complaints.

Show all complaints
Betssen Change Rules on verification and now refuse to pay

I opened this account on Jan 8, 2021 and made around 3 deposits at that time using bitcoin of around 0.006 Bitcoin total.

I was a winner and did the account verification. I was asked to send in ID and also a selfie holding my ID, which I did.

I was told, that because I made a deposit using bitcoin this was all I had to do (See screen shot chat, that is over 120 weeks old. Luckily this casino keeps all chat history.)

I made some withdrawals, and all was good.

I recently visited the site again, and discovered I had money in my account of Euro 1,600 that I had forgotten about.

I played a number of different games at the live casino (Baccarat, Blackjack, Dragon Tiger) and also some Slots.

I was able to win, and my account balance is currently at Euro 6,286

I decide to withdraw, but it is rejected.

Casino say they change the verification rules and I must do 3 things:

1. Send a selfie.

Despite already sending one in 2.5 years ago, I do this again.

This was marked as verified within an hour.


2. Send proof of address.

I did this, and it was marked as verified.


3. Send a screen shot of the bitcoin wallet I use.

I no longer have the wallet that I used for this deposit.

All of the bitcoins in that wallet were transferred out, and I no longer have the recovery seed for it.

So it is impossible for me to make the screen shot that they request.


I explained this on chat, and they asked me to send a screen shot of my current wallet, which I did.

It has now been 3 days since I sent this screen shot, and it is still marked as Pending, and my withdrawal requests are still rejected.


I searched my records, and I think I have the address I sent payments to:

< bitcoin address removed >


But I am not 100% sure this is correct.


I understand that a casino can change its verification procedures. However, it is unrealistic of them to expect me to show them deposit screen shots from 2.5 years ago. Accounts often get deleted. If I made a new deposit, then yes, they can expect a screen shot proof.


You can see from the screen shot that my account is marked as verified. I had no way of knowing that I needed to do extra steps before I could withdraw.

I was never notified of this change until I tried to withdraw. They never emailed me.


It is unreasonable of them to not pay me out on my fully verified account.

Status solved Resolved
$6,286

Betssen Casino Complaint Stats

Resolved 1 / 3
Avg. Amount $2,894
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

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Player Rating
5.7/10 6 reviews

Top reviews from our players

Impossible to withdraw winnings. Even though in my case if was only about $360. It is a one-way street - as long as you lose and deposit more money, Betssen doesn't mind. If you are winning your account will get banned and closed eventually, and all money confiscated without any true reasons provided. Stay away.

I won about 750 USD on free spin then they cancelled the winnings. Then I won about 1500 USD legitimately by betting mainly on casino lightning roulette game and some sports bets but they didn't pay me that as well. They only refunded my deposits, cancelled all my winnings and closed my Betssen account. Verification process was the worst I ever had in my life, even after uploading everything they demanded in 2022 including selfie, ID, bank statement which all was verified successfully
by their team and marked by a green tick, I was still not fully verified on my Betssen account and in 2024 after I won about 1500 USD they asked me to reupload the same documents again. I have uploaded a video on youtube titled 'Betssen review: Fake and Scam' showing proof of everything I went through.

So after playing at this casino, depositing and making small withdrawal. I can say I enjoy the games and the graphics aren’t bad either. The design isn’t bad either

Getting free spins as a bonus when you’ve made deposits leading to $100 or more. And the waiting time to receive a bonus is so long. Obviously they would encourage you to make deposits and play on their site, but at least give decent rewards.

Where do I begin!?!? I love this casino!! The Playtech software is very good on mobile devices and Betssen is no exception. The mobile site doesn't require a download and it supports Android and iOS as the main operating systems. I was recommend by a friend and I am so happy that I was!

I've been with Betssen for about 8 months, I really enjoyed playing on this site, I stopped playing on multiple others including Europa, King Billy, 1XSlots and many more.
By far the most fastest cash out process I've ever experienced, friendly support agents, great management who sometimes bends the rules a little when it comes to DailyCashback outs (If you only got a $3 cash back the max withdrawal would be $9, but the minimum withdrawal is $10, they would do you a favour and sometimes allow it).
The game selection is beyond impressive! The best online casino platform you'll find! I don’t think I’ll ever go back to any other casino, honestly.

The most popular deposit methods are available. The support is very very friendly, no wasted time, the support lady named HELEN is professional and informative. Simply amazing casino. Much of gaming and provider are available for very fun to play.

I don’t like the sports and bet’s section but it’s only my problem 😋 the overview are not structured enough for my part. And some deposit methods are not available.

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