General Information about Betrix Casino
Betrix Casino provides a safe and secure online casino environment for players around the world. You’ll enjoy the latest trending casino games and sports, discussed more in our casino reviews.
The casino supports multiple languages and is available across most web and mobile platforms. You can enjoy your favourite games on the go when you access their mobile casino from the latest handsets.
As well as welcome bonuses and regular offers, you could also become part of the VIP Matrix. You’ll enjoy premium privileges and exclusive perks based on your gaming activities.
Payment Information and Options at Betrix Casino
The casino supports all the major payment providers, including debit cards and web wallets. The minimum deposit is currently set at €15 and you can only deposit using methods that are in your name.
You must complete the verification process, and once verified, the casino aims to process your withdrawal within 72 hours. The minimum withdrawal ranges between €25 and €100. You can withdraw up to €1,000 per day or €7,000 per month.
Customer Support at Betrix Casino
If you need help, you can contact the casino using their live chat option. In our experience, this is the fastest way to get help. However, you must first complete the chatbot steps in order to be transferred to someone. You may then join a queue, and the casino estimates that it could take 5-6 minutes to respond. Live chat is available 24/7.
If you need help outside of live chat, you can also email the casino at any time.
Games at Betrix Casino
You’ll find thousands of games available in the gaming lobby, and the casino is home to some of the most popular names in the industry. There are more than 3000 online slots available, and you can use the drop-down menus to see which providers are available in your country. You can also use the search engine to find your favourite games.
You can also choose from more than 80 table games, including versions of online poker, blackjack, roulette and more.
If you enjoy the thrill of a live casino, you’ll be pleased to know that there are more than 500 games available. You can join the live hosts, and most of these games are open around the clock.
Betrix Casino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, and you’ll have the option to impose limits from the ‘My Account’ section. If things are getting out of hand, you can take a break or self-exclude.
I have issue with Betrix Casino. They try to avoid paying my previous winnings 11400€. I have never broken any rules.
the treatment I have experienced from L.C.S casino towards me is shocking. Due to my gambling problem, I have closed my account several times, at least at their Slotshommer casino, where I lost a lot of money, but I always managed to open my account with them again. You can easily see from my gaming habits that I am a problem gambler, but this has not been addressed at any point.
Without this latest big win at Betrix Casino, I would have probably continued playing with their company and lost a lot more money, because I have bans on casinos from other companies and have blocked the following payment methods: Brite, Trustly, Zimpler, Trumo, Nordea card payment. You can also see from the bank statements I sent to L.C.S casinos that I suffer from a serious gambling problem.
The company constantly sends me new bonus offers, which unfortunately I could not resist and I fell for them time and time again. I also won a bigger win at the beginning of June from Betrix casino with a VIP bonus and my balance was at best over €8000. However, I was only able to withdraw €1000 of this, because their maximum withdrawal amount is €1000 / withdrawal and the processing time is long, so in the grip of gambling, I ended up losing almost all of these winnings. Now that I have managed to increase my balance to almost €13000 at best, I decided to write them an email about my desire to block casino games and sports betting so that I would not play with the money back when there is no such responsible gambling section on their site. Alternatively, I told them that they would close my game completely due to my gambling problem and manually withdraw my balance to my bank account.
I have played at different casinos in my life for so long that I never thought I would get an answer from them that they are not going to pay out winnings because of some invented rule violation, and despite my several inquiries, I still have not been told what the violation is in their opinion. This company is scamming people.