General Information about Betmaan Casino
Betmaan Casino is an online casino that is owned and operated by DNA Tech Solutions Ltd, registration number: 000048124. They’re also licensed and regulated by Anjouan under the Computer Gaming Licensing Act 007 of 2005.
Signing up at the casino is easy. You can use any device as the casino fully supports mobile play. You can access their mobile casino from any device, including the latest smartphones and tablets. I tested the mobile site and was able to play with no issues, just like the web version.
When you register, you can select a welcome offer. We’ve listed the best Betmaan Casino bonuses for you to claim before you sign up. I was able to claim a welcome package worth 136500 INR + 150 free spins. However, these offers can vary. You can also browse our online casino reviews for more great places to play.
Payment Information and Options at Betmaan Casino
The casino supports a variety of payment methods and it is a casino that accepts crypto. The minimum deposit starts at INR however this can vary. Some of the cryptocurrencies supported include Tether, Tron, Bitcoin and Litecoin. The minimum amount varies and can start from 5 USDT, depending on the crypto option you use. If there are any fees, these will be stated in the cashier. There are no fees for cryptocurrency options.
When it comes to withdrawals, there are few options available. They are mainly cryptocurrencies and Netwallet and the minimum for that is 500 INR. Withdrawals are processed 24/7 but you must complete the verification process first. You will be asked to send a photo ID, proof of residence and you’ll need to provide a selfie with the ID.
I thought the terms and conditions regarding payments were basic and lacked a lot of important information, like withdrawal limits and processing times.
Customer Support at Betmaan Casino
If you have any questions or concerns, you can contact the casino. One of the fastest ways to get help is live chat. You can use the live icon to start a conversation with an agent. Initially, you’ll be connected to a virtual assistant who can answer common questions. To test live chat I typed Speak to an agent and joined the queue.
It did take a few minutes for me to be transferred to an agent. But once I was, the agent was fast at replying and able to answer all my questions. Live chat is open 24/7 but I was unable to establish whether or not the agents are able to support in other languages.
There are other support options available if you don't want to use live chat. You can use Whats App, Telegram, Instagram and YouTube which is a great variety of options to get additional help. You can also email the casino or use their online contact form. Phone support is also available. Overall, I think the casino has really excelled in how willing they are to get you help when you need it.
Games at Betmaan Casino
The casino is packed with the latest game collection from a huge list of software providers. These are listed in the lobby as soon as you enter so that you can choose your favourites or narrow down the game results. You can also browse the entire collection of casino games and not use any filtering or sorting options.
You can use the category menus to find games, or you can save your favourites. You’ll also be able to see which games you played recently. For me, these are the two best features a game lobby can have to help you save time trying your favourite games. There’s also a search engine that can find games instantly. I tested a few games to see how they run. I enjoyed my experience and the games played with no issues.
The casino has also listed details regarding fairness and RNG in their terms and conditions. The casino states that except for their live casino games, they use a random number generator to determine the outcome of their games. However, I was not able to find any information regarding the RTPs of each game.
You’ll also find an excellent selection of table games. You’ll find versions of online blackjack, poker, keno, roulette and more. Or, you can try the live casino. You’ll find hundreds of games from popular live providers. You can join the dealers in an interactive environment and play with other real players.
Betmaan Casino’s Commitment to Responsible Gambling
There is no responsible gambling section at the foot of the casino. Instead I had to go in search of it through the terms and conditions. I did find a section regarding self-exclusion but the information available is very minimal. I was disappointed by the lack of helpful tips and advice and the lack of tools available. I could not find any deposit, loss or wager limits.
However, if you need to take a break, you can self-exclude. You must send the casino an email to activate this. You can self-exclude for a week, a month, 6 months or a year. You must send a copy of your ID/passport to activate the self-exclusion.
