Page 3 – Player Reviews for arcanebet Casino
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Share your thoughts with other playersTop Reviews From Our Players
Dear Kahrs, Seeing your 10-star review this morning really made our day, straight from the get-go! Our entire Customer Support Team is delighted, and we would like to thank you for taking the time to write such an excellent review. It really means a lot to us, especially since it's one of the only reviews you've posted on AskGamblers (so far). We promise to abide by the same high standards and offer a smooth and enjoyable casino experience. We're constantly in talks to see which new partnerships we can begin, and you can also rest assured that you'll be seeing new games added every week. Thank you and good luck! Team arcanebet
Everything, Nothing is slow here in terms of support, KYC very fast! Withdrawl very fast! Limits are great! Customer support very helpful! One of the best out of the many sites I have played on through the years, your money is safe here! Always read T's&C's on any site you play to avoid issues.
I play sports, so the very few things I can say bad about the site are:
No goal scorers in football games.
They have the majority of sports I bet on but mainly the higher leagues, would love more league and more tennis games like ITF's and so on, there are some but not as many as other sites I have played on.
Hello there, Garrethm46! Thank you for your great review! We'll continue to strive to deliver the type of service you expect from us. We appreciate your feedback regarding our sports offering, and we plan on discussing it internally to see how we can improve this section in the future. Once again, thank you for the nice words! Team arcanebet
I play online casinos but Arcanebet casino beats them all they have endless game selections.
Support is #1 whenever or whatever your needs be. Love it.
I really haven't any thumbs down. Verification was a no hassle. Cashing out was fast.
If you need help contact support is fast its reliable and sometimes more expecting give it a try you'll be impressed
Hey Sheerbitz, We're happy to hear that you're having a nice experience at our casino. Our Customer Support Team works really hard to ensure a great experience for everybody and we’ll let them know that their work is appreciated. Thank you so much for your nice review! Team arcanebet
I liked the interface. Everything looks good and fine, games are downloading fast and no help is needed. The support is really helpful.
So I can recommend this place.
Hello H1ERMINIO, Thank you so much for recommending arcanebet.com on AskGamblers! Taking the time to leave a review means a lot to us and we couldn't be happier to see that you appreciate our casino and the nice features and services we try to offer, such as plenty of games to choose from. Our Customer Support Team will always be on standby to help out with any issues or questions you may have. They'll be waiting for you with a smile! Thank you, Team arcanebet
I would recommend this casino very highly. The support staff is very friendly and always available via 24/7 chat. Cashouts are usually very fast with many options available.
Hey there, Carmen87! We appreciate that you've taken the time to share your experience about arcanebet on AskGamblers! We are committed to continuing to offer an enjoyable service to you and all players who choose arcanebet! Once again, we thank you for your kind words! Team arcanebet
Customer care and support are definitely a high priority for arcanebet casino. Today, with so many casinos around, you need to have outstanding customer support to stand out from the crowd. So far I can testify that this is the case with arcanebet. I haven't played much at all on arcanebet, but everybody that I know that frequently uses this casino has unambiguously positive experiences here. No max cashout love it
There is nothing bad there but I hope the withdrawal time will be less than 24 hour then everything will be great There is nothing else. Thank you for this site and this team
Fast withdrawals.
Kind and nice staff, fast answering.
Great welcome bonuses.
I will definitely recommend this online casino.
I don't really have to much negativity about this site. I was really happy with everything there were lots of games to chose from, I never even got to all of them.
Hey there Spiner! Thanks so much for your review! We're so happy that you've mentioned all of the elements arcanebet promises to each and everyone of our players. We're committed to keeping arcanebet Casino a fun and exciting gaming environment for all gambling enthusiats. Once again, thank you for taking the time to share your thoughts with the AskGamblers community. All the best and good luck, Team arcanebet
This is one of my favorite casinos, very nice promotions, they do not require a lot of turnover like in the case of other casinos.
Includes all of my favorite game providers and the games themselves, the welcome promotion is also decent.
When it comes to contact, they respond very quickly and are very helpful, there was never any problem :))
I generally recommend this casino to everyone, without exception :)
As for me, the only downside is the lack of my favorite currency PLN, besides, I have nothing to complain about, after all, there could be a bit more payment methods, not including cryptocurrencies that do not suit me.
Besides it is ok :)
Hi CZARNY92! It's wonderful to hear that we've become your favorite casino and also that you enjoy our promotions. We're pleased to hear that we have your favorite games available. Let us also be the first to tell you that we have some exciting new providers joining us in the coming weeks! Our Customer Support Team does their utmost to ensure we have happy players in each interaction. They will be delighted to see your lovely review. Thank you. Thank you again for your excellent review, and see you on the reels! Best wishes and good luck! Team arcanebet
Excellent customer support. Great selection of games. And good deposit bonuses.
The layout is very good and easy to navigate.
All in all a very good casino. Highly recommend.
The deposit methods could be better for Norwegian players. Hope you add more in the future!
Sometimes the games is abit laget for some reason. Might be at my end.
Thanks for sharing your nice experience at arcanebet with the gambling community! It really means a lot to us and we're very grateful for everything you wrote. We know that depositing from Norway is rather difficult these days, we're trying to improve this! When it comes to slow loading, we will forward this to our IT team, as a smooth and fast experience is highly important to us. Thank you for pointing this out! Keep having fun on all your favorite games and always be on the lookout for more special surprises, from us, to you! Lykke til! Team arcanebet
I usually play in one group of casinos but recently I registered here and I am very pleasantly surprised. Support is nice and helpful. Verification was easy and fast. Big selection of providers.
I managed to clean the bonus and withdraw money fast. This is a nice and secure casino and ill play in the future for sure.
Поздрав, Pekibar! We're so happy to read such a nice review and we're proud and honored to be a part of your "casino inner circle of trust" from now on! Your words mean a lot to us and we thank you for sharing your opinion with the AskGamblers community. Thank you for choosing us and may your luck never stop! Срећно! Team arcanebet
Customer care and support are definitely a high priority for arcanebet casino. Today, with so many casinos around, you need to have outstanding customer support to stand out from the crowd. So far I can testify that this is the case with arcanebet. I haven't played much at all on arcanebet, but everybody that I know that frequently uses this casino has unambiguously positive experiences here. They do allow bonus hunting as well.
As of today, the deposit options are very limited. VISA is not available, and the Ecopayz option will be history for me in a couple of days. (Norwegian restrictions will apply on April 18th).
Hey there SANVIRO72, Thank you for your kind words. We're glad that you've had a positive experience with us thus far, and we hope to continue building a great relationship with you. Regarding the deposit options issue - Due to the current restrictions in the market, we're limited with what we can offer now, and we're really sorry about that. Trust that we are looking into adding more options in the future. Thanks again for taking the time to write us a wonderful review. Wishing you all the best! Team arcanebet
Lots of games and options to choose from.
Lots of deposit and withdrawal method.
Fast verification, very fast especially for First Nations people of Canada
Amazing RTP on the games. Never had so many bonuses and big hits.
Awesome chat and friendly service.
Lots of bonus and comp bonuses with low 1 x wagering
Sometimes the games can be leggy.
Has a few big providers that are missing.
Sometimes I get booted out of games while on quick spin.
Other than that this is becoming my favorite casino.
Dear Mitchybrett, We are grateful for every single word you said and we would like to thank you for taking the time to write this review. It really means a lot to us, and it makes all the efforts we put into our casino worthwhile! Once again, thanks for sharing the things you like about arcanebet Casino with the AskGamblers community and for giving us feedback on the places we need to improve. We're constantly looking to expand our portfolio of casino providers and hope that the ones you have in mind will be added in the future. Regarding the booting out part, we're going to raise the issue you encountered further with the game providers and with our tech support, to make sure that everything is running accordingly. We take everything our players say into account and constantly work on offering a more enjoyable online casino experience for everybody who steps inside our universe of fun and games! Have a great day, week and year! Team arcanebet
One of the casinos with absolutely the best customer support! Verification and withdrawal are very fast. The site runs smoothly and they offer a really good welcome bonus.
I'd like to point out why I believe that the customer support at Arcanebet is the best; I played during a weekend, and I was not aware that I had to press the opt-in button to enable their weekend cashback booster promotion. So after the weekend support e-mailed with and let me know I had to enable this - and at the same time, they added my cashback anyway! How amazing is this?!?!?
They could have a few more casino providers maybe. I'd "wish" I could play there more, but I keep getting "dragged" to other sites because they have offers and promotions that's more suitable for my gameplay.
Hello there, PauseFisk! Thank you for taking the time to share your experience with arcanebet. Our Customer Support Team is always trying to help players get the most exciting and rewarding experience possible, just like you said in your story. We're constantly working on improving and adding new features and fresh promos to our casino and we take each and every bit of feedback into account so we can develop an even more enjoyable gaming experience for all players. Once again, thank you! Team arcanebet
I've literary just signed up to AskGamblers to say how awesome this casino is. Won a little, lost a little, but all in all, it's about the fun and the customer service I've received.
The fact that there are not more places like this one, where the customer really feels treated nicely, like a human, not just another username. Thanks guys!
Hey there, MMA4LIFE! We are so incredibly grateful for players like yourself that take time out of their MMA training to say something nice about our casino! We wish you a flawless undefeated record on the reels like Khabib Nurmagomedov and may you win prizes worthy of a Conor McGregor payday! Every time we read such beautiful words from our players, it's red panty night at the arcanebet office. Joking, of course, but you get the idea. :D Thank you once again, Team arcanebet
Best bookmaker I know, goods odds, big choice of different sports, best esport area I have ever seen. Customer support very friendly, fast and perfect solutions.
Dear ZEBRASTALL02, You are far too kind with your generosity in words! We here, at arcanebet, would like to thank you for everything you said in your review and we wish you nothing but good luck! Loads of thanks, Team arcanebet
Best customer service I have ever dealt with. Many deposit options, very fast withdrawals, lots of bonuses and very comfy web design. All in all, great experience and really recommend to try it out. Also one big advantage that Arcanebet is keeping getting better and better as time goes by. 10/10.
Hi Tomazan, We're giving you a 10/10 too, just because players like you are the reason why we put so much dedication and passion into developing an entertaining and high-quality product/service for anyone who chooses to have some fun while stepping inside our casino. Thank you for recommending us and may you see nothing but 4-leaf clovers when you play at arcanebet. Team arcanebet
100% legit betting site. They have very accommodating and friendly customer support.. They even offer bonuses regularly. Never hesitate to play in this site.
Thanks so much for vouching for us on here ianzzki3, really means a lot to us! Have a great day ahead and see you soon on arcanebet! :)
Arcanebet is my favorite casino, the support is amazing. They have fast cash out and verification and the best is that your allowed with bonus hunt. Have won many times and I never regret that I registered there. Recommend it to everyone!
Hei kjære, WUNDERNO! We love hearing kind words from kind players such as yourself! Calling us your favorite casino means a lot to our entire team and we're glad to hear you had many fun moments on the reels and a positive experience with us. May those fun moments keep on coming! Thanks a lot for sharing it on here <3 Ha en flott dag! Team arcanebet
I have tried over a hundred online casinos, and I could never find the perfect balance, but Arcanebet changed that with ultra fast document verification, to super fast withdrawals and the amazing and fast customer service.
These guys know how to run a online casino!! The way it should be!!
Thanks so much, dear ZambookaJoe! Your words are music to our ears and we appreciate every single syllable you wrote. It is always a very nice moment internally when we receive such validation for our services and we really do appreciate you taking the time to write about your experience with us. We hope you'll keep having fun on arcanebet and in return we promise to keep surprising you with the freshest slots and the best possible service the industry has to offer :) Best regards, Team arcanebet
The absolute best Online Casino in existence, from top notch customer service thanks to Simon and Selena, to an amazing simple layout that has pretty much everything you would ask from a Casino.
Top it off with a simple an fast registration, a friendly and easy verification process and withdrawal processed within 24hrs!
I’ve won heaps from these guys and I mean 100k + euros and they have no issues to handle payments, hassle free no issues nothing at all! Simon and Selena keeps wishing me good luck on my next run for bigger winnings it’s absolutely amazing!
Thanks so much everyone and I have not and will never touch another online Casino since coming here!
Down side is not 24/7 live chat but that’s to be expected if you want the best customer service, from the main staff who serves no others!!
Hi bossbaby, What an absolute pleasure to see that you made your way over here to vouch for us – it really means a lot to us and we appreciate it more than you can imagine. Being a relative new casino that is committed to doing things properly, a statement like this from a 100.000 EUR + winner means a lot. We don’t see those every day and we are genuinely happy that it happened to a nice person such as yourself. Enjoy it to the fullest and congratulations once more! Simon and Selena are already looking forward to their next chat with you :-) All the best, Team arcanebet
This casino amazing!! Very fast prize payout. Quick help with anything in live chat! Simply the best online casino! I won for the first time when I registered, I can only recommend it to everyone.
Good luck to everyone
Hey there, dear Janos30x, Thank you 30x for the compliments! Nothing gives us greater pleasure than to see a review like this. We really do try to put the player front - and centre in everything we do, so when one of them is so satisfied that he takes the time to write about it online, it gives everyone over here an incredible boost in motivation, to continue to give it our best, every single day. Thank you so much for that and for being a part of our community! Good luck ahead! Team arcanebet
What I like most about Arcanebet is that they have THE BEST support that I've encountered and by this, I'm not only referring to casino sites but in general. I encountered minor issues and all of them were resolved instantly since they have this live chat feature. Also, even if their live chat is offline, I immediately get responses via email in 20 minutes or less. Arcanebet is very beginner friendly too. I highly recommend this to anyone even if you're a beginner. I tried other online casinos but I always came back to Arcanebet. I can confidently say that none of them are as good and nice as Arcanebet.
I honestly really can't think of anything. I'm not being pretentious or what but even if I encountered minor issues at Arcanebet, all of them were instantly resolved by their amazing customer service. I really can't think of any negative thing to say. Such an amazing company and support staff.
Kumusta, dear Cirrus! Thank you very much for the nice words! We always try our best to solve each issue as fast as possible, the only way we know how - with professionalism and friendliness, because it's people like you that make us really enjoy our job. arcanebet welcomes both beginners and aficionados, and the fact that you've noticed this means a lot to our support team and the company as a whole. We hope you'll have countless more good memories with arcanebet in the future! Good luck and salamat po, friend! Team arcanebet
This casino is a very layed back, corky place to come hang for a bit. It's staff are some of the kindest and easy going crew to converse with. (Special thanks to Selena, one of the best reps I've talked to - in the 3 years of me playing online.) I hope she gets a nice holiday bonus this year, as Selena well deserves it.
Arcane bet has very generous promotions, along with the #1 rated games to play them on. The navigation of this beaut is strait forward, and playing from Canada - not a flinch of lag on slots.
Verification is pretty basic and they're quick to get you verified. I haven't done a withdraw yet, but when good fortune arrives - I'm sure the process will be just as breezy.
As time passes, I find myself coming back here - more than the sites that used to have lady luck sitting next to me.
I will most likely be playing more often than others.
Thanks Arcane
*Po0f!!*
What I don't like... I cant high-five these guys through my screen. Perhaps a crisp emoji wink (thumb made with love) shall do for now. ^_-
Good luck in the future guys, I can see this site doing really well. (Especially if you keep reps like Selena on the payroll)
Meatspin out.
Ahoy there, Meatspin! We're so thankful for your kind words! We've worked hard on making a nice and rewarding offering available and it's reviews like yours that make us want to work even harder. Your appreciation means the world to us! Sorry to hear lady luck hasn't been sitting next to you on your first few sessions with us so far. If only we could choose our winners… Rest assured though, when that big win rolls-in, we'll be happy to spoil you with something else we're proud of: lightning-fast withdrawals! Now on to the last and most important point: Selena says "Hey!" and "Thanks!" and she was seen smiling ear-to-ear the whole day around the office. :) Thank you from all of us for this review and a digital-through-the-screen-high-five right back at ya! Team arcanebet
This is literally the best casino I've ever played in.
My verification was processed very quickly. The withdraw was smooth and took place within minutes literally (unlike the usual purposeful delay from many casinos in their hope to spend back your winnings). The customer support is very friendly, competent, and straight to the point.
There is really nothing to dislike about this casino. It is very fair and without misleading terms and conditions. So far my best 2020 casino and up to this point. Thank you for the great experience!
Hey-ho, NIKO866! We couldn't be happier for your experience with our casino and we hope you'll have many more wonderful stories to share in the upcoming months and years. We're working hard to get better every day and we hope you'll put arcanebet on your best casino list for 2021 as well :) Thank you so much for taking the time to leave us this lovely review. We hope to see you online and in chat soon! Team arcanebet
This is one of the few casinos where customer service delivers beyond all expectations!
I see that askgamblers have considered the availability time for live chat time as a minus, but I think Arcanebet's response time by email is faster than other casinos have on their live chat response.
Account verification and withdrawals are among the fastest I've experienced. The website is fast and stable. I can highly recommend Arcanebet!
I also want to point out something I think is very important: the terms and conditions (especially on the welcome offer) is clear. They don't try to hide it behind some complicated and miss leading terms, like I've seen on many other casinos.
Thumbs up!
Hey there, Pausefisk! Nothing is more satisfying than having players onboard, such as yourself, who notice these things, such as transparent and friendly terms and conditions, and who appreciate the service we try to provide day after day. Thank you so much for being part of our community and for taking the time to leave this review <3 We wish you the best of luck, every time you have a go on arcanebet! Keep having fun and have a great one! Team arcanebet
Great Casino with great selection of games from different providers! good bonuses with low wagering requirement,
Verification and withdrawal process is super fast, live chat is friendly and helpful
Registered here about week ago and I was lucky won some money after requesting withdrawal got the money in les than 24 hours! definitely Casino to play with.
To be honest there is nothing to dislike for this amazing Casino, and they are definitely on my list of favorite Casinos
that I play, and one to be voted for best Casino 2020.
Hi there, Boss78! We couldn't be happier for you and when we first read your review, we felt like we were reading arcanebet's vision, mission and promise to its players: "good bonuses with low wagering requirement, fast verification and withdrawal process and friendly and helpful live chat". That's exactly what we are aiming for and it's so lovely to read that this is what you experienced with us. Thank you so much for your kind words. We appreciate them more than you can imagine :) Cheers to many more fun and memorable moments ahead! From us, to you, nothing but good luck! Team arcanebet
So, actually, I found about arcanebet thru ask gamblers cause I wasn't satisfied with last experiences in other casinos. After a few deposits ( with good bonuses) I got my first win. The verification process was super quick thru chat with agent and I got my money very fast. So far best online casino. I don't like that they don't have my currency (HRK) Croatian kuna.
Dear CM1302, You just made our day with your review! Thank you for that! Reading "best online casino" from one of our readers is more or less like hearing "I love you" or "I miss you" from one of our loved ones. Sure, we may exaggerate a little, but that's only because we put so much passion into our work and we appreciate every bit of feedback. Be it positive or negative. We're always looking for ways to improve our services, and we're planning on adding new currencies in the future. Will HRK be one of them right away? We can't say for sure, but we'll notify you as soon as it should be introduced to arcanebet. Until then, never hesitate to reach out on support and see if we can find a way to help you with currency conversions. Thank you once again for taking the time to leave this review and we hope to see you online soon! Kind regards, Team arcanebet
Where to start? I mean - it scores on top of every single thing on a online casino could offer.
1. Great timeframe of cashouts (1 - 5 hrs)
2. Super friendly support solving issues superfast, are very friendly, nice chitchat while issues being solved (Hi Simon and Selena)
3. Good value on tournaments and cashbacks 4. Have all the slot you ever need for a fun time
Ill give this casino 10/10 any day. Pls don't change this approach to the players out there.
If I could come up with something to change it would be:
1. 24/7 live chat (Whith the same awsome support)
2. Some more providers or slots missing out from providers they have (Ex: Opal fruits and Danger High Voltage from BMG)
3. Some more bonus offers (% deposit bonuses from time to time)
Hello dear Gumblurr, You made us smile with your kind words. We liked your review so much, we actually read it a couple of times. We love that you like arcanebet and its services and we promise to stay true to our high quality standards. We're working hard to expand our support hours, but the Simon's and Selena's of this world do not grow on trees unfortunately and the quality of the interaction remains our top priority. We'll get there though and when we do, you'll be the first to know! Ditto for when we're adding new gaming content - which is a continuous effort. Thank you once again for this lovely review. Simon and Selena said "Hi" back by the way and hope to see you on chat soon :) Kind regards, Team arcanebet
Gave this casino a shot based on the overall review score provided by Ask Gamblers.
Fast verification process compared to other casinos (within the same day). I have been fortunate to be able to withdraw my winnings, and it has been taken care in a timely manner to the same method of payment that I deposited with (Interac - Canada) - which is a great feature.
Whenever I did have an inquiry, their customer service chat has been TOP NOTCH. I have interacted with Simon a few times via email, and he has been very kind, responsive, and proactive with my inquiries. He assured me that things will be taken care of, and followed up accordingly. Really nice to have a customer interaction such as this.
Very good and positive impression overall from this Casino.
Just a few minor things (again very minor):
- They have few low stakes live dealer blackjack tables (between 5 to 25) at one time. In those low stake tables, they do not have $1 denominations to bet with (minimum $5).
- Chat not available all the time (only specific hours as also highlighted by the overall Ask Gambler cons).
- To do set deposit limits, time outs on your account or other responsible gaming features - you have to do so via chat (instead of having a separate section to be able to do it yourself). So if the chat is not available due to the hours, you have to send a follow up email and it will only be taken care of when they are in office hours.
Hi ASTROFLY21, Much like your username, your very nice review left our colleagues from customer support feeling like they are flying to the stars :) Everybody here is so grateful for your kind words and positive feedback - this is what drives us to keep pushing further and it helps us improve in every possible way. But we also understand the importance of having someone available to help out, so we will do our best to expand our support availability in the very near future. The same goes for offering players the option of setting account limits and having access to responsible gaming tools, this is already in the works and it won't be much longer before we will be able to offer you this option. Lastly, we will conduct a review of our current Live Casino offering, and if possible, we will be happy to add more tables with lower stakes. Thanks again for taking the time to share your thoughts with us and the community, and we hope that you will continue having a great time at arcanebet. If you need anything, please don't hesitate to reach out! Best regards, Team arcanebet
Such an easy place to play. These guys are punching way above their weight in terms of service, speed of cashing out and 100% transparent terms and conditions that are fair and reliable. I have not got a bad word to say about them yet. Slick design, well managed, well run and the money out comes before you have even finished a session. I have not taken any huge wins here yet but slow and steady wins the race.
Hi 40WATTS, And many thanks for the nice review, it is both humbling and motivating ;) We're thrilled that you like the design and layout of the website, and more so, our current promotions and services. Full transparency and speedy delivery are two key elements that, in our opinion, should not be missing from any online gaming establishment, and you can count on us to deliver both at all times. We also hope that you will continue having a fun time here with us, and also get your hands on that first huge win on your next sessions here! Good luck, and don't hesitate to get in touch if you have any further questions of feedback for us! Warm regards, Team arcanebet
Compare arcanebet Casino to Other Casinos
Best support I have received yet of any casino I have tried online, The site looks great and for each interface update it looks better. The deposit and withdrawal is super fast.
KYC verification is smooth and same goes for playing games. If there is any other site that attracts me to come back and play it's Arcanebet, I feel safe playing on that site.
More providers would be nice to have, it's short in that list - Thunderkick, Amatic, Yggdrasil to name a few but they have the top providers at least and add new games often.