888STARZ Casino

888STARZ Casino - Fraud from 888starz company

৳20000

Deposit not arrived

Method: AsixPay

Account Number 762034843

1- Date of the operation (19/8/2025)

2- The time the operation was done at 3:17 pm

3- The value of the transaction is 1000 pounds

4- The phone number from which the money was sent < phone number removed >

5. The phone number to which you sent the money < phone number removed >

888STARZ Casino - Withdrawal Not Received

ج.م.‏1000

Dear 888starz Support Team,

I am writing to formally report a serious issue regarding a missing withdrawal from my account.

Withdrawal Request ID: 1313805053

E-Transfer Reference: 3798768111

Date of Request: 01-08-2025

Amount: 20000BDT

It has been 5 days since I made the withdrawal request, and the amount has not been credited to my account yet. I have attempted to contact your support team multiple times, but have received either generic responses or no meaningful update.

This delay is unacceptable and raises serious concerns about the reliability of your platform. I request an immediate investigation into this issue and a clear timeline for when the funds will be released.

Please treat this matter with urgency. If I do not receive a response or resolution within 48 hours, I will be forced to escalate the issue by filing complaints on public review sites, forums, and, if necessary, seek legal action through the appropriate financial regulatory bodies.

Looking forward to your prompt response.

888STARZ Casino - My withdrawal is confirmed by operator on 15july but not credited to my account

৳20000

My id. 1172111061

I have made withdrawal of Rs6000 on July 15 but have not received my payment till now.

I request 888starz team to please solve my issue as I am an old client of your site.

My withdrawal request no.3750415573

Amount. Rs6000

No support is helping me I am feeling very exhausted, because never had this problem earlier.

Hope for support from 888starz team

888STARZ Casino - 888STARZ didn't verify my account for over 30 days

₹6000

My gaming id 1257713803 . 888 Starz is not verifying my account and not allowing me to withdraw my funds because I made a huge amount out of small amount they asked me for verification. They asked for 100s of documents which I submitted but still they are not verifying my profile. It's over now 30 days still no response and they have blocked my withdrawal.

888STARZ Casino - Withdrawal is marked completed but not credited

Hello,

I have requested withdrawal of funds 2 days ago, and casino marked the withdrawal successful. But funds did not come to the account. The payment method is mobile wallet that is instant transfer.

I have contacted support by chat, mail and telegram bot, the answer i got in one sentence : the agent transfer the funds. I have asked for the transaction details from processing - all I got is sms photo from vodafone cash with no details that would allow to check furter the transaction. Orange cash receiving wallet operator confirmed that there are no pending transactions and it has to be directed to sender operator. As i use both operators i could contact vodafone cash as well and provided the photo of sms i got from the casino. Of course it is impossible to track or check anything by this sms as it contains o details. But they confirmed that to receiving orange ber was no transaction done and to investigate further we need a transaction number or sender number. Which casino support did not provide although i request it in every message I sent. The answer i get every time: "agent transfers the funds" no details provided what so ever. Please help to get any prove of funds transfer.

Thank you in advance

888STARZ Casino - 888starz withdrawal success in app but money not received

ج.م.‏3600

Dear Sir,

Gaming id-1237636963

Name - < full name removed >

Withdrawal request Rs.16000 not credited in my bank account but in 888starz app shows Successful.

E-Transfer no -35632997737

I have mailed all documents to processing@888starz but around 8 days still no issue solved. They simply say be patient.

Help me to sort out this issue.

888STARZ Casino - Deposit request

₹16000

Hi team

I have received a mail from ask gambler,about 888starz casino rating for this casino was high felt this was trusted and created my account and verified my account.

Later made a deposit amount of 50 thousand indian rupees , on 6/may/2025

Amount was not credited to my account as I tried contacting there customer support ,

I am not able get proper response from them chat will connect after 3 to 4 hours Quee without any proper response they will disconnect,I have dropped multiple mail still no response from them.

I have dropped a mail that will contact ask gambler still no response.

888STARZ Casino - Payment and verification delayed

₹50000

Hi,

I am writing to you because 888starz is preventing me from withdrawing the balance of my account (1 280.92 €) by asking me several times for the same documents as part of the verification of my account.

Indeed, since 31/12/2024, I have already provided:

- 4 different proofs of identity
- 1 selfie with my ID and their email in the background
- 1 proof of address

I am therefore forced to contact you to resolve this problem please.

Thanking you in advance,

Best regards

95h left

€1280.92

888Starz Casino - Delayed payment with amount 1000 EGP

Hello AskGamblers

in last 29/07/2024 I was request a withdrawal with amount 1000 EGP to my E-wallets number and was confirmed in app as completed but I didn't received it yet

Try to contact support several times but no response in all support channels they provide it to me .

And customer support in app everytime contact them give me another mail or telegram channel to contact with .

I was send 3 email to 3 different emails and contact 2 telegram channels but no response from any of them all

My account id is 661264545

ج.م.‏1000

Complaint Statistics

Resolved 9

Avg. Amount $ 424

Avg. Complaint Duration 5 days

Avg. Response Time 3 days

Review this casino

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Player rating

9/10 ● 136 reviews

Top reviews from our players

valeriyaorlovskkaa

11 months ago

9/10

Withdrawals are processed quickly, and I’ve never faced any issues with the fairness of the games. The bonuses are generous and keep the excitement going. Customer support is also quick to respond and resolves any queries efficiently.

While the game selection is good, some slots seem to have lower payouts compared to other sites. Customer support is helpful but can be slow during peak hours. A decent experience but not without its flaws.

ivankovalennkkoo

11 months ago

10/10

This online casino offers a vast selection of games from top providers. I love exploring new slots and have had some great wins here. The interface is user-friendly, and the mobile experience is smooth. Definitely a favorite for me

yuliakovtunn22

11 months ago

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Daniel_W54

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The email support response times are slow. If you don’t use live chat, you might be waiting a while to get a reply. Slow email support response times

Kylaneyadi

10/10

it took some time to process my withdrawal and the verification process required extra effort, the support team eventually helped resolve the issue. I received my funds, and the process, while thorough, was aimed at maintaining security and ensuring proper compliance. In the end, everything worked out, and I’m glad to see the platform upholding its policies for safe transactions.

Unaavanic

10/10

Delays with my deposit and withdrawal, but after consistent follow-ups, the support team resolved the issues, and I received my funds. It took some time, but I appreciate the effort they put into ensuring everything was processed correctly. Their system may require patience, but in the end, my experience was positive. It’s good to know that persistence pays off

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10/10

I faced some delays with my withdrawals and account issues initially, the support team eventually resolved everything after careful review. I received my 675 euros in full, and my account is now active again. The process was thorough but fair, and I appreciate their attention to resolving my concerns. It’s reassuring to know that issues like this can be resolved with patience and communication.

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10/10

Last weekend, I won a significant amount and initially faced some delays when trying to withdraw. After reaching out to support, they reviewed my case and resolved the issue promptly. I was able to successfully withdraw my winnings, and I appreciate their effort to make things right. Patience paid off, and I’m happy with the result.

Bimandaro

10/10

I noticed that the company has certain rules about limiting stakes or odds, but it’s clearly stated in their terms and conditions. It’s good to see they’re transparent about their policies, which helps maintain fair play for all users. I always recommend reading the rules first to avoid any surprises—everything is available on their website, so you know what to expect

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