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20bet Casino

Our Rating CasinoRank
9.4/10
CasinoRank
Player Rating 197 reviews
8.9/10
197 reviews
Complaint Response 74 complaints
1 day avg. 74 complaints

AskGamblers Quick Overview

Editor’s View

From the moment you enter 20bet Casino, you can immediately see a vast number of different casino games you can play. The operator also offers a wide range of bonuses for new and existing players, while you can always contact chat support if you have any questions. 

The casino has a modern look and a website which is easy to navigate both on your phone and desktop.

What we like
  • Live chat is open 24/7
  • Mobile app
  • Multiple payment methods available
What we don’t like
  • Live chat agents are slightly unresponsive
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


20bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://20bet.com/
Established
2020
Licences
Curacao Gaming Control Board, Kahnawake Gaming Commission
Affiliate Program
Languages
English, German, Polish, Portuguese, Hungarian, Norwegian, Spanish, French, Finnish, Italian, Czech, Japanese, Greek, Hindi, Filipino, Korean, Indonesian, Malaysian, Thai, Vietnamese, Chinese, Uzbek, Azerbaijani
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
VIP / Loyalty Program
VIP Program
Mobile Apps
IOS, Android
Social Platforms
Telegram, Instagram, X

General Information About 20bet Casino

20bet Casino is an online casino with a Curacao gambling licence. The casino has been open since 2020 and it’s one of the holders of our Certificate of Trust

You can easily switch between different languages and customise your experience. Registration takes a few minutes to complete, and once you do, you’ll be taken straight to the lobby.

Before you make your first deposit, we advise you read our online casino review of 20bet Casino and learn all there is to know about it.

StallCation
StallCation

Complaints

Read the complaints other players have left for 20bet Casino. Learn more about complaints.

Show all complaints
Withdrawal delay despite completed verification and respected limits
Hello AskGamblers team,

I am submitting a complaint regarding delayed withdrawals from an online casino, despite full account verification and compliance with all stated withdrawal limits.

Casino details
• Casino name: 20Bet
• Website used: bet20play.com (official 20Bet domain used for my account)
• Country of residence: Switzerland
• Withdrawal method: Bank transfer (IBAN – UBS Switzerland)

Chronology
• 21 December: I requested several withdrawals (22’130 CHF) each within the allowed limits.
• My account is fully verified (ID, selfie, residence permit, proof of deposit, bank details).
• One withdrawal was marked as “Successful” by the casino.
• Other withdrawals remain in “Processing” status, despite:
• daily limit: 4,000 USD
• weekly limit: 10,000 USD
• these limits not being exceeded.

As of today, no funds have been received on my bank account, despite the “Successful” status being shown on the casino side.

Issue
• The casino confirms withdrawals internally, but funds are not credited.
• No clear explanation is provided as to why:
• only one withdrawal is finalized,
• others remain stuck in “processing”,
• and no concrete payment timeline is communicated.

What I am requesting
• Confirmation that the withdrawal marked as “Successful” has actually been sent to the banking system.
• A clear execution schedule for the remaining withdrawals.
• Mediation to ensure withdrawals are completed in accordance with the casino’s own terms and conditions.

I am not requesting special treatment — only the execution of withdrawals already approved and compliant with the stated limits.

Thank you in advance for your assistance. I am available to provide any supporting documents (screenshots, emails, verification proof).

Kind regards !
staus Resolved
CHF22130

Complaint Statistics

Resolved 63
Avg. Amount $ 4,429
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

Review this casino

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Player rating
8.9/10 197 reviews

Top reviews from our players

I’m all about live betting, and 20Bet’s live section is top-tier! Bet on a UFC fight last week, and the odds were changing real-time. I even cashed out mid-fight when I thought my guy was about to lose – so worth it!

I've been using 20Bet for like 6 months now and honestly, it's fire. Placed some bets on Premier League games, and the odds were way better than other sites. Withdrawals are fast too, which is super important. I got my winnings in less than a day!

Cool and awesome! This online casino was recommended to me by a friend and I registered through his referral link, got a few extra bonuses for it. All the top providers are here. Everything is reliable and transparent, as all the winnings that I withdrew very quickly and without problems credited to my account. The support is excellent, friendly and helps in any situation.

Thank you for your fantastic review! We're thrilled to hear that you had a great experience after registering through your friend's referral link and enjoyed the extra bonuses. It’s wonderful to know you find our platform reliable and that your withdrawals have been quick and smooth. We take pride in our customer support, and we’re glad you received the help you needed. We look forward to continuing to provide you with an awesome gaming experience!

user avatar

20Bet was the best choice among betting sites for me. Everything is at your fingertips, it's very convenient to switch between matches, and the table of all betting options is clear and looks good.

Because sometimes on websites it looks like and excel spreadsheet. There were also no delays in deposits, everything went pretty quickly. I withdrew a maximum of 200 bucks and waited about 2 hours. I hope that you won't have to wait longer for larger amounts.

Hello, Thank you for your great feedback! We’re delighted to hear that you find 20Bet convenient and user-friendly, with clear betting options and quick deposits. We’re glad to know that your withdrawal was processed promptly. Rest assured, we aim to maintain efficient processing times for all withdrawal amounts. If you have any concerns or need assistance in the future, feel free to reach out to us. Thanks again for your support!

user avatar

I've been betting on 20Bet for a few months now, and the experience has been fantastic. The odds are always competitive, and I recently withdrew 150$ no hassle. The payout was in my account within 25 hours.

In these few months, I haven't encountered any serious problems at 20Bet. Yes, sometimes there are bugs on the site, but this is rare and doesn't affect the bets, which is the most important thing for me.

Hello, Thank you for the great feedback! We're glad you’re enjoying your experience with 20Bet and that withdrawals have been smooth. We’re working to minimize any site bugs and appreciate your understanding. If you need any assistance, feel free to reach out.

user avatar

I've had a great experience with 20Bet, especially with their fast payout times. Recently, I won a significant amount, and the money was in my account by the following day. They consistently process withdrawals within 24 to 48 hours, which is impressive.

The main reason for me to stay at 20Bet is the normal withdrawal of funds. I have been looking for a project that will work properly for a quite a long time, and now I don't have to worry about it.

Hello, Thank you for your positive feedback! We are happy to hear that you are satisfied with our fast payouts and reliable withdrawals. If you need any additional assistance, we are always ready to help.

user avatar

At 20Bet, the incentives are a major plus. Not only do they offer frequent bonuses, but their loyalty rewards keep the gaming experience fresh and exciting. Their user-friendly platform makes every visit pleasant and hassle-free.

Truly, I've found no issues with the platform, it functions perfectly. The site is excellently crafted, ensuring all features operate seamlessly, without any glitches.

Hello, Thank you for the fantastic feedback! We’re delighted to hear that you’re enjoying our bonuses, loyalty rewards, and user-friendly platform. It’s great to know that everything is functioning smoothly for you. If you ever need assistance or have any suggestions, feel free to reach out. We appreciate your support!

user avatar

I really like playing at 20Bet. They don't create any artificial problems with withdrawals, there are many types of deposits, and what is very important, the account verification procedure is also quite simple. It's very convenient when you can play slots and place a bet on a match.

I haven't noticed any problems since I've been playing at 20Bet. There are adequate bonuses, and the support team always helps if something goes wrong. They respond to messages quite quickly, which I really like.

Thank you for your wonderful review! We are glad that you enjoy playing at 20Bet and appreciate our efforts to simplify withdrawals and account verification. Convenience for our users is one of our top priorities and we're glad you recognized this. It's also great to hear that our bonuses and customer support meet your expectations. If you have any questions or suggestions, we are always happy to help. We wish you good luck, and enjoy your game!

user avatar

At 20Bet, the stability of the site and the responsiveness of the support team contribute to a hassle-free gaming experience. The bonuses are designed with fairness in mind, featuring reasonable wagering requirements.

I have no comments to make about 20Bet on the contrary, the casino deserves my positive feedback, as it fulfils all functions and obligations, especially when it comes to withdrawals.

Hello, Thank you for your positive feedback! We're thrilled to hear that you’re having a hassle-free experience with 20Bet and that you find our site stable, our support team responsive, and our bonuses fair. We appreciate your kind words and look forward to continuing to provide you with excellent service. If you ever need assistance or have any questions, don’t hesitate to reach out.

user avatar

I have played in many online casinos and this is by far the worst one yet.

I played a black jack hand for 200 euro. The hand was a push, but the 200 euro were never credited my account.

I have been in contact with +10 customer service agents and they keep coming up with new explanations and seem unable to read common English.

This was after they denied me a 3700 euro payout.

I have asked for the account to be shut down numerous times, but they refuse to do so and delete my data, which is in violation with GDPR. Stay away.

Hello, We're very sorry to hear about your experience. It’s unacceptable that you’re facing these issues. Please contact our support team directly with your account details so we can address and resolve these problems urgently. We take your feedback seriously and will work to improve our service.

user avatar

20bet Casino News

Read all news about 20bet Casino, check for updates and stay tuned for exclusive bonuses.

20bet Is Our Newest Certified Casino
Industry 20bet Is Our Newest Certified Casino

20bet Casino’s been on a roll lately and passed our various tests successfully, so we decided to adorn it with our Certificate of Trust! We congratulate the new joiner and invite you to see why 20bet deserves a place among our most trusted online casinos.Check, Check, Check!You all know by now: we don’t give out the AskGamblers trust badge to any old casino; there are rigorous criteria to be met, and only the best of the best qualify for it.Among other things, a casino must:Have a CasinoRank 8 or higherBe listed on AskGamblers for at least 6 monthsOperate with a valid gambling licenceOffer varied responsible gambling toolsProvide responsive supportGuarantee quick and secure payoutsBet All Your Chips on 20bet!With a CasinoRank of 9.1 and complaints that get resolved quickly, 20bet Casino has rightfully earned the badge.I’ve been playing at 20Bet Casino for quite a while now, and I can confidently say it’s one of the best online casinos I’ve come across, said user slokarjanko.Plenty of games and payment methods, coupled with a helpful support team - these are just a few reasons why players keep going back to 20bet Casino.Visit 20bet CasinoAlthough our player reviews are genuine, you can always visit the casino and see for yourself what 20bet Casino is all about.If you decide to join, you will be greeted with a welcome bonus of 100% up to €/$ 120 + 120 Free Spins.Give it a go and tell us what you think about this site in the comments!

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