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Mongoose Casino

GOOD 7.6
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Mongoose Casino Review

  • Mobile friendly
  • Live chat 24/7
  • Live Casino
  • Proven fair
  • No phone support
  • Several country restrictions
General info & Latest Promos
Website http://www.mongoosecasino.com
Established 2015
Owner Rock Interactive Ltd
Casino Promotion Mongoose Casino: 100% up to $200

Mongoose Casino is an online casino home to multiple gaming suppliers providing players with endless video slots and casino games. Players can choose from providers like MicrogamingBetsoft, Playson, Pragmatic Play, Big Time Gaming and loads more. The site is available through a web browser or players can use their mobile casino. Mongoose Casino are licensed and regulated by the UK Gambling Commission as well as the Government of Curacao.

Restricted Countries and Territories

There are certain country restrictions here. This includes players from Belgium, Denmark, Malaysia, France, Italy, Australia, Spain, South Africa, Turkey, Israel and the United States.

Virtual Games

There are dozens of gaming providers on board here so players are spoilt for choice. They’ll find video slots from the likes of Microgaming, Betsoft and plenty of others too. Players can use a whole list of filters and can narrow their game search down to paylines, features and game types. The casino also offers an in-built search engine to make finding games even easier. Popular games include the Immortal Romance Slot, Mega Moolah SlotBoomanji Slot and loads more.

Players can also pick from multiple table games. These include variants of classic casino games and include titles like Vegas Strip Blackjack, French Roulette, European Roulette and others.

Video poker fans will also find games their like here with over 50+ available. Games include Jacks or Better, Deuces Wild, Double Joker and loads more.

Other games at the casino include scratch games and virtual games.

Live Casino

Players looking for a bit of action with some friendly live dealers can visit the Mongoose Live Casino. Here players will find games like Live Blackjack, Live Roulette, Live Baccarat and others.

Mobile Gaming

Mongoose casino also provides their players with a fully optimized, modern mobile casino on the go. Players can enjoy video slots to casino games to live games and simply need to log in from a mobile or smartphone device.

Support

Players who need assistance can use the casinos friendly live chat facility open 24/7 for professional support whenever they need it. Players can also leave a message and a customer agent will respond as soon as possible.

Security and Fairness

Players can rest assured their personal and financial details are safe as the casino has been fully certified by Thawte’s SSL web security with Extended Validation. This is the strongest level of encryption possible as the security system uses a 256-bit SSL encryption system.

Games are also proven fair as the casino uses an independently tested random number generator at all times.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [8]
      • New South Wales
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
    • Belgium
    • Denmark
    • France
    • Hungary
    • Israel
    • Italy
    • Malaysia
    • Netherlands
    • Singapore
    • Spain
    • Sweden
    • United States [56]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
      • Alabama
      • Alaska
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Florida
      • Georgia(US)
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
      • District of Columbia
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Email Support Email: [email protected]

Mongoose Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
mitak11 20 reviews
United Kingdom
Message
Reviewed on August 17. 2019

LIKED

I registered at Mongooze casino yesterday. I was immediately asked for a proof of address and passport. My account was confirmed in a few hours. I started playing early this morning. I deposited 45 pounds and in a very short time I had 500 to withdraw. I had to upload proof of payment, I was worried it would take a long time because today is Saturday.I immediately contacted support for help. He promised me everything would be done immediately, and really, in just an hour, today, Saturday, my account was completely confirmed. The casino team is very good !!!I read both reviews for very slow account identification, but it took me exactly two hours. I very much hope payment is fast too !!

DISLIKED

Only I have not seen games on NETENT. Everything else is good. I've played many slots and am very pleased.I just don't get my feedback unless it's 150 characters, that's what I'm writing about here.
MONGOOSE CASINO REPLIED ON AUGUST 22. 2019
Dear Mitak11,

Thank you for your kind words.

Casino team always look forward to providing better user experience for our players.

As for NETENT game provider, we do not have them on board at the moment. We will surely pass your feedback to the Casino Team.

Please do not hesitate to drop us a message or contact us on our 24/7 Live Chat Support and we will assist you in any way we can, should you have any issues.

Thank you.

Sincerely,
Mongoose Casino Customer Support Team
Karajan75 2 reviews
United Kingdom
Reviewed on July 16. 2019

LIKED

The site's layout is friendly, offers a good range of services and choice of slots, as well as a good promotion scheme with the cashback for instance.

DISLIKED

Everything verified, address, ID and bank card. Yet after a week joining and making a fair few deposits, they email asking questions about profession income. I respond but then next day get blocked from playing and a survey appears every time login. There is an error message when submitting. Report it to live chat several times, send screenshots to email that original answers to email were sent and nothing. Complain on here and 96 hours passed, casino hasn't responded to complaint. Now 2 weeks unable to play but can login okay. This is the worst casino experience ever had when done nothing wrong and i cannot recommend at all. 3 stars is generous
jfrdl 17 reviews
Message
Reviewed on November 14. 2018

LIKED

Friendly support. Great games, quick cashout. Love that they have lightning roulette. Had a big win from a small deposit and they paid out no problem. Good site for Canadians; citadel instant banking.

DISLIKED

Slow verification process. Now that I don't have to worry about it I'll continue playing here, but it took almost 3 days just to complete it. I think they are just making sure and have no bad intent.

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