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JoyCasino

VERYGOOD 8.21
PLAYERS FROM UNITED STATES NOT ACCEPTED

Joycasino is a NetEnt casino that gives players a wide variety of gaming options, from some of the most highly acclaimed online slots to live dealer games and more. In addition, there are games from other leading software providers including Microgaming, Yggdrasil, ELK Studios, Play'n Go and Thunderkick. Although it has a strong focus on the Russian market (particularly with banking options), the site is available in 13 different languages and is open to most countries around the world. Joycasino is licensed by the government of Curacao.

Restricted Countries and Territories

Unfortunately, Joycasino does not currently offer its services to players who live in the United States. All other players are welcome to sign up as long as online gambling is not prohibited in their jurisdiction.

Virtual Games

Players at Joycasino will find the entire catalog of NetEnt slots. Many of these games feature unique bonus elements and stunning graphics, making them some of the most famous slots on the web. These include Starburst, Spiñata Grande, Wild Water, the Jack Hammer series, Steam Tower, Aliens, and Twin Spin.

In addition to its live dealer offerings, Joycasino features a number of different virtual table games. Players will find an abundance of blackjack variants (like Blackjack Classic and Double Exposure Blackjack) and roulette variants (like French Roulette and European Roulette), as well as Red Dog Progressive, Oasis Poker, Caribbean Stud, and Punto Banco or Baccarat.

The online casino features four main video poker variants: Jacks or Better, Deuces Wild, Joker Wild, and All American Poker. These can be played with anywhere from 1 to 100 hands at a time, giving players the power to spread their bets how they want.

Players at Joycasino will also find more than 15 different scratch games with a variety of different play styles and paytables. These include Treasure Hunt, Max Win, and Zodiac.

Live Games

Joycasino features a staggering number of Live Roulette and Live Blackjack games in a variety of formats. This section of the casino allows players to get the same thrills that only land-based casinos used to be able to offer. Players can choose automatic or dealer-hosted games to customize their own experience.

Support

Players at Joycasino can rely on a live support team to get fast assistance with any questions or problems. The staff can be reached 24/7 by clicking the “Live Help” button on the right-hand side of the casino’s website; however, the dialog is only available in Russian even if another language is selected. Players also have the option of emailing the casino.

Security and Fairness

All of the pages on the Joycasino website are encrypted with SSL encryption, verified by Go Daddy. This technology prevents anyone from being able to read or even decode sensitive information sent to the casino for registration or banking purposes.

All of the games offered at Joycasino have been proven fair by TST, one of the most trusted third-party testing agencies in the online gambling industry.

Pros

  • Completely instant-play
  • Features a broad range of NetEnt slots and other games
  • Offers a real live dealer casino
  • Features live chat support
  • Available in 16 languages with an emphasis on the Russian market
  • Secured with SSL encryption
  • Proven fair by TST

Cons

  • Unavailable to US players
  • No phone support

Screenshot

JoyCasino Reviews by Players

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flaske83 8 reviews
Norway
Message
Good customer service, offers many different machines
No responsible gaming offered, when I won big here and wanted to withdraw the money they had technical difficulties making it impossible for me to withdraw for at least 2 weeks (without opening a Skrill or Neteller account which takes days to verify).

I then wanted to set some limits to my account betsize, or pausing the account until the withdraw matter was fixed, this was also impossible due to technical difficulties.

So to summarize, in my experience you can win here, but if you want to withdraw the money or set limits to your accounts it just wont be possible, I would avoid this casino.
asdel 4 reviews
Bulgaria
Message
My favorite one. It was the first non Bulgarian casino I found which allow Bulgarian players. There for first time I saw netent and I was "hell yeah!". Very nice welcome bonuses! Very fast and kind support team! Fast withdraw process! Very, very good selection of games! I love it!
There is maybe only one thing I don't like, but I'm sure it is cuz the novomatic, not the casino by itself. Bulgarians are not allowed to play on novomatic..
arpenzin 1 review
Russia
Message
What I really like about Joycasino is that they allow you to enjoy playing live casino games almost with any budget. Super low cashout limit!! Lowest I have ever seen. Very convenient. You can basically cashout any money left on your account straight to your debit card and they process it like in 15-20 minutes. This I have not found in many other casinos where deposit, cashout and minimum bet limits are much higher. Plus I really like their client for windows, I only play through it. They really try to make any client feel comfortable, no matter how much money one possesses. As long as I don't run in any significant problems with them I am definitely not switching to any other casino. For now its 10/10 Great!
icasino 1 review
Netherlands
Message
Those 65 euros only last 10 minutes or so. So I can't say I had good time, because all dead spins and very fast finish. Well I guess we cant be lucky every day. Nice casino, great bonuses and the wagering is not that bad, for such a big bonus I think it's pretty friendly, the only thing is restriction of the bonus you get or deposit, so you can take advantage of bigger bonus.
After requesting withdrawal money will be held on your account until withdrawal will be processed. Withdrawal can be faster.
Astaroth 54 reviews
New Zealand
Message
Joycasino :

Didn't Take the Bonus and went in with 70 usd looking to pop out with 284.64 usd :

1. Well Designed Website good layout everything is easy to find.
2. Large Selection of Games.
3. Good Bonuses, Comp System, and etc.
4. Appears to be a fast turn around for withdrawals (testing it right now).
1. Encountered Game Errors on Mgs game stability is questionable needs work .
2. Ecopayz is listed as a withdrawal option doesn't appear when I tried to cashout but worked for the deposit (Currently Sorting this out see the screens)
3. Don't have the ability to update this review but my first impressions are place needs a bit of work if they knock the glitches on the head 5 stars will bounce up to 9+ .
4. Hard to get hold of customer support Could do with 24/7 Live. (Ongoing etc)
Val 7 reviews
Australia
Message
Choice of games, bot much else i can think of so far.
No matter how much you deposit, even after you sign up bonus, you NEVER have any bonus available.

Verification lasts just enough to lose your requested withraw amount. And not a single person I have spoken to apreciates you as a player. I have reopen my acc but after todays chatt I wont be depositing at all
stars_cream 160 reviews
Greece
Message
I first learned about Joycasino a year ago when they had a very nice promotion and welcome package where you could get a 500% deposit bonus. At first I thought that this casino would be a rogue casino or an rtg casino. After making some search at the AskGamblers forum I read very positive reviews about Joycasino.

So I decided to check their casino site. The casino looks very nice and I was surprised to see that they had slots from many good providers that I play like NetEnt, Microgaming, Quickspin, Yggdrasil and Thunderkick. I searched about the bonus terms I did not find any bad term, except that this bonus could be claimed for deposits under 19 euro and that there was a max amount you can win of 3000, terms that I did not mind at all. Also the bonus had fair wagering requirements of 30 times the bonus amount.

I made my account, talked with the live chat if I was eligible for the bonus and after getting a positive answer I decided to try my luck with this great bonus. I have to say that I have not met any casino powered from these slot providers which gives such a high bonus.

I decided to deposit only 10 because I did not wanted to have a huge wager since only with the minimum deposit of 10 I had to wager 1500. So I started my balance with 60 and started playing Game of Thrones which it was my favorite at that time. After I had a quick small win of 40 times the minimum bet, which I was playing, I decided to raise my bet to 0.60. Unfortunately the slot was very bad for the rest of the session and I lost my balance very fast.

Overall the casino is very nice, with many slots and many promotions and tournaments running.
Andre E. 3 reviews
Norway
Message
Good welcome offers.
Many different games.
That's about it.
Almost impossible to withdraw. Max withdrawal is 80$ a day and 160$ a week. Monthly its 400$. I won around 1200$ and it will take me 3 months to withdraw the sum.

You can't "reserve" the money for withdrawal, so they will be playable this whole time. If you try to withdraw a day before a new week starts, they will cancel the withdrawal request, so you have to constantly make new withdrawals.
zerooo 742 reviews
Slovenia
Message
JoyCasino offer many games from NetEnt and Microgaming software provider. I joined at this casino some months ago after I saw promotion for first deposit.

It was really good welcome bonus, like today – 200% match deposit. I think this is a quite decent bonus for casino which offer you Netent games and also Microgaming video slots. The W.R for this bonus is not set so high, 20x deposit+bonus is good. I have seen many others 200% match deposit bonuses with pretty higher W.R.

I made deposit of 30€ here at JoyCasino, this is also minimum amount to claim 200% bonus. I got my bonus right away into balance and I started to play different games. I played mostly NetEnt games, but I never had any big win at this casino. I like that you can follow your progress for W.R on the left or right side while you playing slots. Many casinos offer this and I like that. Better than I need to go into cashier every few minutes to check it.

Well after some minutes of playing, I raised my bet because I had only small winnings. I was hoping to get some bigger too, but this did not happen. At the end I lost all my balance and I finished at casino. I never made any new deposit after that, I do not know why. Maybe because I had bad luck on it and I rather play at other casinos where i have better luck.

I will rate this casino with 7 out of 10 possible stars. I think this casino is ok, I did not have any problem here. Maybe I could claim second deposit bonus, 100% match deposit for 2nd deposit is great! And I have not seen many bonuses like this for second deposit with this kind of W.R.
poliop 2 reviews
Norway
Message
Typical variety of games you would expect, mostly Netent games with a variety of live dealers.
Exploitation of withdrawal funds. Withdrawing is part of being a responsible gambler and therefore all casinos I have ever been with "lock" the funds so the gambler is not able to take adverse risk in live games they do not wish to take. This casino does not!

Extremely slow 48 hour withdrawal, if something is wrong with your withdrawal it takes them 2 whole days to inform you. The casino tries to ensure the funds are in the casino as long as possible and without a lock to encourage adverse risk taking such as doubling down on live games.

I highly advise to stay away.
I have played in Joy casino couple of times, and I am very happy with this place. I am not regular player, because I did not like what bonuses they offer for regular players as me, but generally it is very good place.

Customer support agents are absolutely great at this casino. They usually pop up and offer you bonuses for deposit. Of course some players can think that it is rude practice, but I am generally very happy with that, because sometimes they offer good bonuses. But sometimes they offer bad and small bonuses, but luckily if you did not like bonus you can just not make deposit.

Selection of games in this casino is good. I do like that there is games from not only Quickfire and Netent, but also games from Playson. It is not very popular or huge software, but I played their games couple of times and I am very happy with that. Generally I do like how joy casino trying to entertain me with their games.

Website looking outstanding. Bonus bar, tournaments widgets, and so on. Everything are pretty easy and clear to understand, and I am more than happy with a way how this casino doing this.

Also I do like withdrawals from joy casino, it is even better than it was before. In past withdrawal amount was stayed on balance, and it is not very nice, it is always tempted me to lose everything. But after some time they finally make it good way - now when you request withdrawal money disappear from your account and you can be free.

Everything seems very good, withdrawals are usually taken less than 12 hours, verification of my account took only couple of hours. I like this casino and rate it with 8 stars.
I took two stars due to some bonus offers like 30% reload bonus with 40x Deposit + Bonus wagering requirements.
-Wide games offer from Netent and Microgaming
-Nice Bonus offers regularly and sometimes specials via mail
-Many deposit and withdraw methods, include paysafecard and Neteller!!
-Some things are new: daily banking (not like stated in the t+c just Monday, Wednesday and Friday), online support is available from 11.00-21.00 GMT and really friendly and helpful :)
-Easy choice if you want a bonus or not....just take your present or not....your decision.

All in all I recommend this casino, they are trustful and the important thing: you get your money!! So I rate them with 8/10 stars.
Not really bad, but if you made a withdraw, the money will be available in your account till the withdraw is completed... this should be changed, but if you have a strong mind, its no problem to wait 24 hours and don't play with the money :)
Timeframe for withdraws could be faster then 24 hours, but its ok.
I'm sure the games works out fine but everything else is a completely disaster.
WORST casino ever. Made a deposit with Mastercard, won about €100. Wanted to make a withdraw and could only choose between Neteller and Skrill. So I requested a withdraw to Neteller, but the support said I need to make a deposit with Neteller first.
So you CAN NOT withdraw your money if you deposit with Mastercard!!!
Supports own words:

”Unfortunately, it’s technically impossible to withdraw to MasterCard. So please, make a minimum deposit from another payment system – for example Visa, Skrill or Neteller (it’s needed to verify it in Casino) – and make a new withdrawal request to this system.”

”Unfortunately, until you make a deposit from your Neteller account, we will not be able to withdraw your winnings.”

”Unfortunately, the withdrawal of money in the MasterCard is currently not possible. You can withdraw money, for this you just need to make a minimum deposit with the system on which you want to withdraw money.”

”I understand that it gives you some inconvenience and apologize for it. But to make a deposit with the new system should be only one time. Please do so in the future these problems will not appear again.”

So I need to make another deposit to get my money. Worst scam casino ever.
First of all I want to say that I chose to play at this casino because I wanted a playing session with NetEnt slots only, I was bored of the Microgaming slots and other software providers. My first impression was a good one because they surprised me when I saw that their website has Romanian language, a good thing in my opinion. Also, the other reason that made me to choose this casino was the very generous welcome bonus that they are offering, 500% with only 30 x wagering requirements.

With a 10 euro deposit via Skrill, I received a 50 euro bonus and I had 60 euro in my account balance to play. Another surprise was when I saw that they also have Microgaming games although on AskGamblers it was written that they have only NetEnt games, I decided to play Dracula slot because I like very much the Bat Feature. I made only a spin and this feature triggered, brought me an 8 euro win, not a big amount but the stake was only 0.20 euro.

Regarding the payment options, I want to say that a good thing is the minimum deposit amount, only 5 euro via Skrill, and the minimum withdrawal 10 euro. I didn’t manage to withdraw because I played only 40 minutes and I was running out of money. I was a little bit upset because I had a big balance, 60 euro, and I lost it very fast!

I will give a 9 for their games, good collection of NetEnt and Microgaming slots, I played only Dracula slot but I didn’t have so much fun as I was expecting!

The payment methods will receive only a 7 because Paysafecard is missing and Neteller too!

About the welcome bonus I want to say that it is very good, the wagering requirements are more than decent thinking at the amount, 500% so I will give a 9!
I have nothing bad to say about this casino even if I played only one time!
katemak 1136 reviews
Message
Right after I finished with my playing at CasinoX and saw they had few sister casinos as JoyCasino I decided to visit them and see what they are offering as a first welcome deposit bonus, hoping they will offer the same of 500% match. Of course first I contacted the live support, which I mentioned it was the same guy from CasinoX, so wanted to know will I get the 500% welcome bonus, but was hoping I was not breaking their rules,like some casinos have,if they are from the same group you are allowed to use only 1 welcome bonus and in their other casinos you are not, but even so if you do that you winnings will be void and simple example is the Redbet Casino group.

Well here that wasn't the case so yes I could use again the 500% match with X 30 wagering, so I made 15 euros deposit and was playing with 65 euros. And again activated the bonus, first used the free spins, which I got zero, so went straight ahead to Cool Wolf slot, hoping here he will change his mind and give me some decent winnings.

Wow, here was even worst, Cool Wolf game, didn't give me anything, no free spins, no wilds, actually didn't get not one time the wilds on the reels, nothing. Those 65 euros and I was playing with 1 euros per spin, Cool Wolf has eaten my money. I played till I reached 2 euros and the I changed to Starburst slot, but for nothing. So yes I ended with zero on my account. Must say this was the fastest playtime I ever had in some casino.

Those 65 euros only last 10 minutes or so. So I can't say I had good time, because all dead spins and very fast finish. Well I guess we cant be lucky every day. Nice casino, great bonuses and the wagering is not that bad, for such a big bonus I think it's pretty friendly, the only thing is restriction of the bonus you get or deposit, so you can take advantage of bigger bonus.

Good Luck !
hajnrih 1376 reviews
Macedonia
Message
I joined this casino only recently and it was totally random. I was looking through the casino list here at AskGamblers and the name sounded OK so I opened it to see what kind of a casino it was. I was happy to see that they have a wide selection of games and a descent rating. I also didn't see any complaints so I was sure it was a good casino.

After reading a few of the reviews about this casino I decided to make an account. I made my account without any problems and was happy to see a great number of slot games including some of my favorite NetEnt and Microgaming slots. Their site looks very good and navigation is easy. I decided to contact live chat support and their operator was instant and professional. I had a few questions about the bonuses. The operator informed me about their 500% match bonus for a minimum deposit of 10 euros. I was really surprised that the bonus had a relatively low wager which is 30x bonus+deposit. The maximum withdrawal from this bonus is 3000 euros which is great.

Overall I was convinced that this was a good casino and decided to make a deposit and take their welcome bonus. I made a deposit of 10 euros and activated the bonus so 50 more were added to my balance. The bonuses are in the presents section of the cashier so you can easily access them at any time and activate them. There is no need for live chat support to help you out. I decided to try my old friend The Wishmaster from the start. 60 euros is a descent balance to start with on this game. I have to say I had a very good run here. The bonuses started coming and in about 20 minutes playing on a minimum bet my balance was up to 90 euros. Half an hour later my balance climbed to 150 euros. I was real happy with this. I was in doubt what to do and decided to go for a big win on a 1 euro bet. Unfortunately it didn't come and I lost my balance.

I will definitely come back to play again, this time smarter and with a cool head.
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