Although we publish regular quarterly and yearly reports on the results of our AskGamblers Casino Complaint Service (AGCCS) through AskGamblers News, you can now see everything clearly in the newly launched casino complaints dashboard.
The new dashboard shows overall statistics, trends, statuses, casino rankings, common issues and resolution rates, money recovered and plenty of other things.
Real-Time Updates For Different Periods
As we process and resolve complaints, the data on our casino complaints dashboard will update. Players now have real-time access to everything that’s happening with complaints.
You can choose the period you want to analyse complaints for on AskGamblers. The options include 7 and 14 days, 1 month, 3 months and 1 year. You can also select “All” to see how AGCCS has performed since it was established.
AskGamblers launches a new Casino Complaints Dashboard, offering real-time information and insight into everything AGCCS does.
What Can I Check?
You can view general statistics and performance for selected periods or all time. We also showcase trends, statuses and the resolution process.
Our players will be interested in casino rankings by complaint resolution performance.
You can see which casinos receive complaints, how many, money recovery rate, disputed amounts and several other aspects.
Our team also sorted complaints by issue, including average resolution time and total money returned.
If any of the players participate in affiliation, complaint statistics by affiliate program is an interesting section to explore.
More Transparency for Everyone
With the launch of the new casino complaints dashboard, we shed light on our complaint process, giving both players and operators valuable insight.
With real-time updates, accessing accurate information about our AGCCS has never been simpler, and you no longer have to wait for our reports.