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BetOnline Casino

5.7
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

BetOnline Casino review

  • Completely instant-play
  • Full range of Betsoft slots and games
  • Live casino available
  • 24/7 support via live chat, phone, or email
  • Proven fair by TST
  • Secured with SSL encryption
  • Does not accept players from Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Panama, Serbia, or Ukraine
General info & Latest Promos
Website http://www.betonline.com
Established 2004
Owner Imion Limited Casinos
Casino Promotion

BetOnline Casino is an online casino integrated directly into the BetOnline gaming network. Players can enjoy the full range of Betsoft games, as well as a 24/7 live casino, directly through their browsers. The company holds an offshore business license from the government of Panama.

Restricted Countries

BetOnline Casino is unable to provide games to players in Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Panama, Serbia, and Ukraine. Players from all other countries are welcome.

Virtual Games

The slot selection this Betsoft casino is impressive. It is full of dozens of 3D video slots from Betsoft, one of the world's most rapidly growing game developers. Enjoy unique themes and bonus features in games like Curious Machine, Mr. Vegas, Paco and the Popping Peppers, The Slotfather, and Heist. You can also try your luck in traditional three-reel slots, including Mermaid's Pearl slot, Chase the Cheese slot, and other.

Interested in playing table games? In addition to the live casino, BetOnline Casino has a full array of virtual table favorites. These include 9 different types of 21 games, European and American roulette, craps, baccarat, and five different casino pokers. BetOnline Casino is also one of the few places where you can find Draw High Low.

The video poker selection at BetOnline Casino is large. Players can choose from single-hand and multi-hand denominations of several different variants. Among these are Jacks or Better, Double Double Bonus Poker, Deuces Wild, Joker Poker, Bonus Deluxe, and Aces & Faces.

Live Games

If you're looking for the most realistic gaming experience you can get on the web, you might want to check out BetOnline Live Casino. Here you can play one of many table games with a friendly dealer whenever you would like. The live casino is powered by top-notch webcam technology and broadcast directly from a professional studio. All of the games follow conventional casino rules and are available in a wide range of bet sizes.

Support

BetOnline support can be reached at any time of day by live chat, phone, or email. Players within the US and Canada can use the toll-free number; all others have access to an international number. Additionally, separate email addresses are used for different types of inquiries. This speeds up response times and ensures that everyone can get prompt assistance.

Security and Fairness

We're satisfied with the security measures used at BetOnline Casino. Any sensitive communication into or out of the casino is protected with SSL encryption. This means that no one will be able to see your data as it travels through the network. Additionally, the casino uses a privacy policy to prevent third parties from taking or purchasing your information.

The Betsoft platform used by BetOnline Casino has been audited several times by TST. More information about these audits, including full versions of the latest certificates, can be found on the Betsoft official website.

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BetOnline Casino Reviews by Players

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geegee55 3 reviews
Canada
Message

LIKED

The best thing i can say is that they are the middle of the road kind of sportsbook. And it seems they are committed in improving their glitches that get extremely annoying and old very quickly.
I was a long time on and off custumer and suffered through the days of clicking the login in button that had my account and password inpputted and then being logged out when i would place a bet, to the times where you would have to input your log in info four or five times before the system let you in, and then youd have to rush to place a bet you wanted before it logged you out lol.
As it stands now, Its been 3-4 months with absolutely no glitches like in the past.
It offers many incredible bonuses(see below for devil in the details), and as this is the first time i am withdrawing, i will keep you up to date on time for a check withdrawal and well as wire transfer.

DISLIKED

customer service. absolutely would say horrible if there actually was any. No live chat, every time i call there is never an answer regardless the time of day
Bonuses. Yes every casinos secret weapon. It seems their rollovers are a bit higher than others i have used and there is absolutely no leniency when it comes to withdrawals. Either rollover full amount or you get jacked. Where as another site i used had the same rollover rules except if you wanted to withdraw, you could give them the bonus amount back and whatever portion of your winnings from your first bet that was derived from the bonus.
I do like their live betting, although it could use some updates to keep pace with other sites but still acceptable for any kind of gambler you may be.
No comment on casino as i haven't used it.
Fees regarding withdrawals. The other two i have used allows for a free withdrawal every month where they dont. And their wire transfer fees are significantly higher than others i use as welln make a withdrawal is a bit ridiculous, especially if you hadn't taken any bonus.
Also the 30 day wait before you can make a withdrawal is a bit ridiculous, especially if you hadn't taken any bonus.

For new customers i would suggest not to take the bonuses unless you plan to be doubling down for a lot of bets to kill the rollover. Also its they lower of the bet that counts towards your rollover, for example if you wager 1000$ on mich -1000 and win, then only the 100$ you win will be applied to the rollover, so be aware of that as well.
and for new customers, make sure you dont need that money you deposited because of the 30day wait period (if there isnt any inpending rollover) .
speerj 1 review
United States
Message

LIKED

They have a quick easy payout system, I have been a customer for a long time and they seemed to not care.

DISLIKED

Do not use Betonline. I have been a betonline customer for over 6 years and they will no longer pay me bonuses because I have placed future wagers. I called to get customer service and couldn't get any. I have used Bravada and they give me those same bonuses.

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BetOnline Casino complaints

  • 8 of 10 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 6,556 USD avg amount

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