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Ruby Fortune Casino - $18,400 Withdrawal pending for a long time

RESOLVED
Complaint Info
Disputed casino Ruby Fortune Casino
Reason Delayed payment
Amount $ 18240
Vvle Vietnam Message
Posted on August 8, 2017

Hi dear
I hope you to help with my issue , I made the withdraw on Saturday 29/7 . Today is Friday 4/8 . My withdraw still pending without notice or request any information from me . My first withdraw was couple months ago and it was successful with viryfied Id and prove of addressed . This time is second withdrawn but it still pending over 96 hour . Would you like to help me to contact with ruby casino to advise when processing should be , I was ask on live chat of the company but all of the people said their are on minimum 24 hour pending but no maximum pending . Could you help please .. thanks u so much !

Vvle Vietnam Message
Posted on August 10, 2017

Dear askgamblers
Thanks u so much for helping me sorted out the issue , I just want to update my money arrived in my bank today . I'm very happy and appreciated it . Cheers !

AskGamblers
Posted on August 10, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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