When I logged in, the 280 was on my gaming account, so I started to chat. Here is the copy of this:
Carrie: You are now chatting with Carrie
Carrie: Thank you for contacting us
Carrie: As per our Accounts Department the issue with withdrawals processed to skrill accounts was fixed
Carrie: and due to that reason they decided to return the funds back into your account
Carrie: please request the withdrawal now to your skrill
Carrie: and it will be processed immediately
Carrie: while you are on the chat
Carrie: because the wire transfer will take 7 days
me: I requested it
Carrie: give me a minute please
Carrie: contacting our Accounts Department
Carrie: Our Accounts Department will complete the transaction until the end of the working day
me: Why not right now?
me: Sorry, I'm a little bit unpatient, because i week after my origina request actually nothing happened.
me: And the communacation from your side was not perfect, I mean you havent send me any e-mail about the issues.
Carrie: I understand your frustration
Carrie: We apologize for the inconvenience
Carrie: Our Accounts Department are busy processing your withdrawal
me: Thats nice and I apriciate this. But in thi case it would be more nice, if you process it right now as you told me at the beginning of this convrsation.
Carrie: I thought that our Accounts Department will be able to process it immediately
Carrie: Unfortunately it will take longer
me: But today?
Carrie: but I can assure you it will be processed
Carrie: during the working hours
Carrie: Yes, today
me: What does it mean?
me: Until 4 pm?
Carrie: It will be processed shortly
Carrie: This is the information we received from our Accounts Department
me: Ok.Thank you for you help, I'm still waiting.
me: Have a nice day, good bye for now!
Carrie: I'm really sorry
Carrie: I apologize for the inconvenience
Carrie: and thank you for your patience
Carrie: Have a ggod day
Carrie: *good day
So now I'm waiting, we will see what can be happened till the end of the day.