Won 1570€ from winbig21. Bonus was 490% on 100€ deposit, and max withdrawal of 3x bonus amount + amount of deposit=1570€.
Got lucky and won roughly 30000€. Yes i know max withdrawal is 1570€, but i was trying to gain comp points, which i could turn into real cash later, i was suddenly forced to log off.
When i logged back in my account was automaticly adjusted. So they obviously thought i was gaining comp points and decided to not allow me to do it.
Anyway after being quite disappointed that i could not gain comp points with my 30 thousand balance, i decided to withdraw the maximum 1570€.
They cancelled the withdrawal about 10 days later and i had to do it for a second time, and this cashout still remains unpaid.
Everytime i go ask about my wtihdrawal they just ask me would i like to deposit again, or say that if i continue with my withdrawal they will take away my bonus rights. Also say we pay you asap just deposit now , where i always reply i can deposit when i get paid.
So first take away what i could gain in comp points, then threaten to take away bonus right, and then non payment.
Just please pay me the 1570€ that i am being owed.