Last week I had joined to Winaday casino after noticed good reviews from other players.I played with their $63 no deposit bonus and after wagered 20X my winning was $160.So, on same day I had withdrawn $100 which was maximum a player can claim.Well,last Wednesday Helen from billing department asked to send them some personal documents.Promptly I had sent all they requested.But they replied my documents did not pass their security checks!Absurd!!
I replied them to ask whats wrong with my docs?Next day they sent a email they have doubt the passport I sent was not mine,so I have to send them a picture holding the passport with my hand.Very funny.So,next day I had sent my picture holding my passport with me. Guess what? They replied :-
Thanks for your letter. The documents you sent us were not found to be valid and this is why your account was suspended and your withdrawal was voided.
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This is my story I had experienced with Winaday Casino.They did not pay my winning!! Please help me Askgamblers to find out why they did not send my winning after submitted all required documents they asked.