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Totally Ridiculous and Big Time Waste


Thank you for checking into this. Last November I requested 2,500.00 dollars of winnings. After a couple weeks, I called them and they said all money had been delayed. I should see it in next couple weeks hit my bank. Since that time. They requested numerous times my EFT information, then told me they couldn't EFT. ( which this was where they EFT my winnings last August, same acct same card everything). I had calls from withdraw department, vip host ect ect telling me it was on its way. I never received it. So they wanted me to make a depisit so I told them not until they paid me the 2,500 dollars owed. So they kept calling having me send more items, then again they say it is on its way. Last discussion they needed me to apply for aero pass card and sent me the information. I applied and a month later I got the card but no funds. I called them and wanted me to apply again for aero pass card. I said no I already did and your department replied I was fast and they would process. I sent them copy of aero pass card and still a month more gone by and still nothing. Planet seven and slit madness are related sites and I think both of them are going broke. It is very bad when you spend thousands with them, then they not honor their side of the deal. But then to drag you through all these emails, scans, applying for money card ect ect ect. attached is my last correspondence to them.
Disputed Casino Slot Madness Casino
Amount $2500

Discussion

User name
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.
User name loyalty-level-2
Dear Ask Gamblers and Ally at the Esculation Team for Slot Madness,
Yesterday on 4-29-2016 Ally called and told me the funds from Slot Madness were available, so I checked my account and funds were Received !!!!! I was so happy!!! Thank you both for resolving my problem. I am looking forward to the 2 deposits from planet 7 and Silver Oak. As soon as these hit I will update the Planet 7 complaint and start playing with these casinos again. They do have fun games and good chat service while playing. Again, I really appreciate your help!
Hugs,
Luvblessings
User name
Dear @Luvblessings,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.
User name
Hi Luvblessings,

Thank you for your kind words. I'd like to say, I don't disagree with your assessment of things--I'm fighting tooth and nail for this. ;-)

I just wanted to follow-up to see if the payment has hit your account? Once I have confirmation of this, I'll be able to sort out your other payment.

Please advise.

All the best,

Tawni

Slot Madness Casino Complaint Stats

Resolved 186 / 200
Avg. Amount $2,846
Avg. Complaint Duration 15 days
Avg. Response Time 3 days

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