7 years ago
So it all begin with me winning 206€ on a bonus bet of 15€ that was sent ro me via email. I made a withdrawal request immediatly. And i waited and contacted the support after a day. Then i got nortified that the maximum amount to withdraw was 100€ which was fine by me ofcourse. I did that. And according to their FAQ they process all payments within 24hours and im fully verified so i thought it was strange after 36 hours pass. I reached out to the support who first said my money was on its way. And i said its not ans took a print screen showing pending status. Ok so she forwarded my request she said. A good few hours later still nothing. I contacted them again and after a while they said it was being processed as we speak. Great i thought! But then norhing happened...contacted the support again and was told they were sent but Nope still pending sent the screenshot. Now they told me to wait until today. And now after 48 hours another supporter tells me that it could take up to seven days!? And i should just wait. For me this is stalling tachtics for getting me to cancel and play more. I really hope this Will be settled im not mad i just don’t like being lied to.
AskGamblers
7 years ago
• Support Team
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
Weaselface
7 years ago
• Sweden
Resolved right now! Just a tip so more customers being confused. Don’t write withdrawal times within 24h when it says 1-3 days in your T&c’s. Other than that all is good :)
Tipbet Casino Complaint Stats
Resolved
10 / 10
Avg. Amount
$7,383
Avg. Complaint Duration
3 days
Avg. Response Time
2 days
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