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Tipbet Casino - Casino doesn't want to pay me on Ewallet

RESOLVED

Complaint Info

Disputed casino

Tipbet Casino

Amount

€ 62.5

3 years ago

Last weekend I received a free bet which met the wagering requirements that Tipbet requested.

After playing some games I had a balance of 62.5 euro which I thought was prudent to request via Neteller as I normally did.

After a few hours I received an email telling me that my withdrawal was canceled because they wanted to pay me via bank and that I would send a series of screenshots and data for this.

I communicated with them via email and chat to explain that my bank did not receive payments in the casino and although it I received, they charged many commissions which I would not be receiving anything and on the contrary I would pay more taxes.

For this reason I requested my money for Ewallet to facilitate things. They refused to pay me claiming that they have problems paying for Ewallet which is not logical. I have been sending emails to solve this and they do not respond I hope they can help me pay me since it is fair and it is assumed that in their terms the player can request: Make your payment by the same method that you have requested.

They are not respecting this rule and they do not want to pay me I request. Help. Thanks!

AskGamblers
3 years ago

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers
3 years ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.