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Rushmore Casino - Still waiting for my money...

RESOLVED
Complaint Info
Disputed casino Rushmore Casino
Reason Delayed payment
Amount $ 1300
cclar7773 United States Message
Posted on December 2, 2014

I wish I had known about this site and read all of the unresolved issues with Rushmore Casino payouts. I've gambled there for years and finally won a little money... I requested an $800 payout over a month ago, and another $500 a few days later. These withdrawals were approved, supposedly processed, but haven't received anything. So far, all I've received is the seemingly standard "we're having problems with our payment processor". I'm beginning to give up, but I can guarantee you that unless I receive my money pretty soon, I will NEVER gamble with Rushmore again, and neither will any of my friends.

cclar7773 United States Message
Posted on November 21, 2014

Update: Received e mail from Tara Murdoch advising me that my withdrawal request dated 10/24 has been processed yesterday, and the money should be in my account within 3-5 business days. I'm assuming this is in the amount of $800, with the other $500 to follow... will keep you updated!

AskGamblers
Posted on November 25, 2014

Dear @cclar7773,
Any news? Did you received your funds?

cclar7773 United States Message
Posted on November 25, 2014

First payment of $800 (minus the bonus I received on my deposit) was in my bank account this morning. I'm hopeful the remaining payment of $500 will follow shortly. Will keep you updated... thanks so much for your help!

AskGamblers
Posted on November 29, 2014

Dear @cclar7773,
Any news?

cclar7773 United States
Posted on November 29, 2014

Not yet, I'm sorry to say.... hoping for good news by Monday! I will definitely let you know, and thanks so much for your support!

cclar7773 United States Message
Posted on December 2, 2014

I'm happy to report that the remaining $500 showed up in my bank account this morning! Case closed... thank you so much for your assistance!

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