My withdrawal for 500.00 was approved on Dec..19,2012. . I have still not received my winnings. I was able to connect to live chat a few days ago . They said that I should be receiving my winnings even though the Casino is not operating due to Tech. issues. I also spoke when them on phone over a week ago and also today. Was told the same thing , that winnings are being paid. . Withdrawals department does not answer emails. It is going on one month since my withdrawal has been approved and the withdrawals department has had no contact with me at all and I would like to get some answers as to the status of this withdrawal.