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Rushmore Casino - STILL waiting for payout

UNRESOLVED
Complaint Info
Disputed casino Rushmore Casino
Reason Delayed payment
Amount $ 1600
Posted on July 16, 2014

Hello,

I cashed out $1600 on 3/12/13. They already took the $32 fee to put it back to my credit card- the PAYMYCARD option. It was approved on 3/15/13. I was told it takes 10-14 business days to get funds. Then I was told there was a delay because of holidays. Now I am told they are waiting for the third party processor.

Everytime I call or email I am told the same thing: sorry for the delay. You will get your funds.

It has been well over a month....

Please help me.

Posted on April 26, 2013

Today I received an email from Rushmore stating my funds were sent to my credit card and it can take 3-5 business days... It is no longer pending in the cashier.. actually there is no record of it..strange... i hope i get it

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