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Winbig 21 Casino - Stalling my small amount winning

UNRESOLVED
mas15kos California Message
Posted on 17 July 2015

Hi, I requested for a withdrawal amount of 266.00 on the Jan 14, 2015, and I sent my documents which were requested. I was told that that my documents have been approved and my withdrawal will be sent soon. On Mar 30, 2015 wire transfer completed. Contacted several live chat (James- Team Leader, John, Lionel jr. staff, Tom) The answer i got from service was that deposit of $25.00 and it will be in your account 24hrs. Will be escalate to finance team and senior finance. They say not to worry and you will get payed next week. They have stalled with every excuse available. Its been over 4 month now.... still waiting..
Now iam very disgusted from that casino and I will stay away from Win Big 21

Thank you hope to get the win.

Thank you

AskGamblers
Posted on 17 July 2015

Dear @mas15kos,
Any updates regarding your complaint?
Thank you.

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