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Spin Palace Casino - Giving me hard time with verification, stalling $6000 payment

UNRESOLVED
Wernerbissett88 Australia
posted on July 8, 2016.

They are holding on to my 6,000 as they wanted a certified drivers licence they have told me no reason why they need it certified I did change address and my licence expired but that was all sent off to them and they still didn't accept it my licences then they Wannted it cerified by a police officer and that I did they then came back and said it want approved because they need the police offer number shown on the document and that it was where he signed but it wasn't good enough and Wannted it clear on the document it's unbelievable I have done everything asks everything required everything is lagit and still they won't process my withdrawal they are making up the smallest excuses to why there not accepting my drivers licence I have given them what they want a certified police officer to certified my licence and still that's not good enough I need help in getting my money this is not right .. The fact I won 8,000 from ruby fortune the week before and sent off my normal documents and id and that was all approved no problems with ruby ... Spin place and ruby are the same company something isn't right and I want my money that I won help me out someone ..

AskGamblers
posted on July 11, 2016.

Dear @Wernerbissett88,

Please let us know if there's some update on your issue.

Spin Palace Casino complaints

  • 2 of 20 resolved
  • 4 days avg response
  • 5 days avg complaint life
  • 3,896 USD avg amount

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